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Colorado Crisis Services

Call the Colorado Crisis Services Hotline 1-844-TALK(8255) if you or someone you know are experiencing mental health, substance use, or emotional crisis. You can call 24 hours per day, 7 days per week to get help.

Strengthening Colorado’s Mental Health System: A Plan to Safeguard All Coloradans - Statewide Crisis Response System


In response to the  Aurora theater shootings in July 2012, Governor Hickenlooper created “Strengthening Colorado’s Mental Health System: A plan to Safeguard All Coloradans.” A key component of this plan was an initiative creating a comprehensive statewide behavioral health crisis care system for individuals, families, and communities. The goal is to ensure people are receiving the right services, at the right place, at the right time. Often, the most difficult part about getting help for a mental health, substance use, or emotional issue is knowing where to begin – especially when an issue reaches a crisis point. Colorado Crisis Services is that single point of entry for any individual experiencing a crisis.

Crisis Services will: 

  • Improve access to the most appropriate resources and services as early as possible and promotes recovery for the individual.
  • Decrease the number of unnecessary involuntary civil commitments, utilization of hospital emergency departments, jails, and homeless programs for individuals experiencing a behavioral health emergency.

Key Service Components

Statewide 24-Hour crisis help line: Staffed by skilled professionals and peers to assess and make appropriate referrals to resources and treatment.
Vendor: Rocky Mountain Crisis Partners      
Launched: August 1, 2014                               
Number of People Served November 2015: 107,217
Cost: $2,298,405 annually
24-hour crisis support at 844-493-TALK (8255) 

Walk-in crisis services / crisis stabilization unit(s): 24-hour urgent care services with capacity for immediate clinical intervention, triage, stabilization, and connection to services. 

Number of People Served November 2015 -  20,155  

Mobile crisis services: 24-hour mobile crisis units with the ability to respond within one-hour in urban and two-hours in rural areas to a behavioral health crisis in the community for immediate clinical intervention, triage, stabilization, and connection to services. 
Number of People Served November 2015 - 11,272

Crisis Respite/Residential: A range of short-term crisis residential and respite services.
Number of People Served November 2015 - 705

Four Regions/Statewide with service to begin on or before December 1, 2014. 
Vendors and Contract Amount for FY 2014-15: 

  • AspenPointe, Inc. (dba Southern Colorado Crisis Connection) ($4,197,091)
  • Community Crisis Connection ($9,182,618)
  • West Slope Casa, LLC ($4,751,737)
  • Northeast Behavioral Health, LLC. ($4,751,737)