Changing Your Password

Why are we required to change our password?

Very simply, the auditors have repeatedly marked Springfield Public Schools negatively for not having one in place. In previous years, no mechanism was available to ensure a smooth transition to applying a password policy throughout the district. The mechanism now exists, and the requirement is two password changes per year, with rollover every two years. Meaning, a password set today, can be re-used after the fourth password change.

How do I change my password?

Login to OWA:.

  • In Outlook Web App, click Options > Change Your Password
  • If you don't see the option to change your password directly under Options, click Options > See All Options, then click Change your password.

Follow the instructions on the change password page.

OWA is giving me a notification that my password is about to expire. What do I do?

If you receive a notification similar to this picture below, select Yes, and it will automatically take you to the Change your password option page:


While logging into OWA, it states my password has expired. What do I do?

If you receive a notification similar to the picture below, just enter your old password and then type in a new password according to the password guidelines below.
If you do not remember your old password, you will need to have your school coordinator file a Web Helpdesk ticket to have your account de-activated. Once the account is disabled, you will be able to activate the account and choose a new password.
What are the password Guidelines?
Passwords must meet the following minimum requirements:
  • Not contain the user's account name or part of the user's full name that exceed two consecutive characters
  • Be at least seven characters in length
    Contain characters from three of the following four categories:
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Base 10 digits (0 through 9)
  • Non-alphabetic characters (for example, !, $, #, %)

    Complexity requirements are enforced when passwords are changed or created.

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