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Training

OPEN COURSES' are one-day or half-day, participative training sessions designed to introduce management concepts, develop the ability of participants to apply these concepts in real life scenarios and build the skills required to make your organisation more effective. Learning alongside managers from a range of organisations can bring refreshing insights and ideas.

'IN-HOUSE COURSES' are run for a number of staff within the same organisation. Specific areas can be explored 'in-depth' in the context of the issues faced by the organisation, enabling common understanding, solutions and objectives to be established, increasing the impact within the organisation.

We can deliver training at your venue, or we can source a venue at a convenient location. Prior to running in-house courses, we prefer to spend a short time talking to you in order to add as many bespoke elements to suit your organisational context as possible. We are happy to conduct evaluations of the training and work with you to help implement learning points and action plans arising from the training.

Our list of standard programmes is detailed below, however we are able to develop other training programmes, and create ongoing modular programmes, induction programmes or programmes linked to consultancy and research into your organisation and markets.

 HOT TOPICS:


  • DON'T PANIC - A STRUCTURED APPROACH TO LOSS OF INCOME

  • EFFECTIVE GOVERNANCE

  • STARTING UP A NEW VENTURE

  • CREATING A SOCIAL ENTERPRISE

  • UNDERSTANDING YOUR RISK PROFILE

  • STRATEGIC ALIGNMENT

  • FINANCIAL HEALTH CHECK

  • SOCIAL MEDIA

  • VOLUNTARY NOT AMATEUR: CREATING A CULTURE OF QUALITY

  • BUILDING PARTNERSHIPS

  • MAKING THE MOST OF MARKETING

  • LATEST DEVELOPMENTS IN COMMISSIONING AND PROCUREMENT


OTHER COURSES:

STRATEGIC MANAGEMENT

 

ORGANISATIONAL CULTURE:

Duration 1 day

Creating an effective organisational culture and aligning it with internal and external factors.

 

CREATING SUSTAINABLE EXCELLENCE:

Duration 1 day

Manage innovation, responsiveness, quality and culture in ways that are appropriate for the organisation’s mission, resources, business environment, life stage and growth potential. Create excellence and advantage that is sustainable.

 

DEVELOPING A STRATEGY:

Duration 1 day

How to develop a long-term plan for your organisation. How to avoid crisis and achieve sustainability. A strategy toolkit to enable senior managers to look both inside and outside their organisation, identify the key issues they will face in the future and develop a strategic action plan.

 

CRISIS AVOIDANCE AND MANAGEMENT:

Duration 1 day

Break the cycle of ‘fire-fighting’. Establish sustainable measures to anticipate and avoid crises. Manage crises and move to crisis-averse situations.

 

ORGANISATIONAL MODELS AND CORPORATE GOVERNANCE:

Duration 1 day

Understand and explore the different possible organisational governance models, their advantages and disadvantages, risks, liabilities, legalities and practicalities. Manage the influence of corporate governance on organisational culture and effectiveness.

 

UNDERSTANDING THE BUSINESS ENVIRONMENT:

Duration 1 day

How economic, political and competitive forces affect your organisation. How to predict, manage and plan your organisation’s responses.

 

CORPORATE GOVERNANCE:

Duration 1 day

Overview of Corporate Governance, Key Bodies, Roles and responsibilities of Directors, Myths and Realities of the Board, The Company Secretary, The Company Returns, Roles and conflict – executive and non-executive Directors.

 

 

MANAGING PARTNERSHIPS

Duration 1 day

What are the purposes of partnerships between voluntary and statutory service providers. What makes an effective partnership and what can go wrong. The power and politics of partnerships. Managing strategic alignment along 7 key variables.

 

 

  MANAGING PEOPLE

 

EFFECTIVE RECRUITMENT:

Duration 1 day

Effectively manage the recruitment process, from identifying roles and tasks, job descriptions and person specifications, through to ensuring compliance with legislation, ensuring you target the right sector of the recruitment market, and the practicalities of short-listing, interviewing and appointing. Use of psychometric tests and assessment tasks.

 

MANAGING STAFF:

Duration 1 day

Effective staff management, supervisions, appraisals, training, induction, disciplinary and grievances, motivation, dealing with difficult staff, keeping records, recruiting, exit procedures.

 

LEADERSHIP:

Duration 1 day

How to lead, developing a leadership style, engaging leadership, effective communication, body language, action centred leadership, motivation, understanding team roles, participate in practical exercises designed to stretch your leadership skills and develop a personal action plan to improve your leadership.

 

COMPETENCY FRAMEWORKS:

Duration 1 day

Understand the pros and cons of competency frameworks, and how to go about embedding them into induction and personal development programmes and performance management processes.

 

PERFORMANCE MANAGEMENT:

Duration 1 day

Understand and learn to use performance management techniques for individuals, departments and whole organisations.

 

TIME MANAGEMENT:

Duration 1 day

Understand how to prioritise time and increase your personal effectiveness.

 

 

 

  MANAGING CHANGE

 

MANAGING CHANGE:

Duration 1 day

Anticipating the need to change, identifying change and implementing change. Consultation and negotiation with key stakeholders. The case for change. Managing resistant cultures and individuals. Communicating the need for change. Implementing and monitoring the change process.

 

IMPLEMENTING STRATEGY:

Duration 1 day

How to take strategic intent and convert it into reality. Link strategic goals to operational value-drivers and measure success. Create operational plans. Communicate and monitor strategic change. Evaluate the success of the strategy.

 

  MANAGING FINANCES

 

EFFECTIVE FUNDRAISING:

Duration 1 day

Trusts/Events/Statutory/Corporate/Lottery/Membership Schemes/Trading

How to find and approach funders, managing the link with operations, creating winning applications, the application process, legal responsibilities, ongoing account management, publicity, creating a fundraising strategy.

 

 

FORECASTING, BUDGETING AND CASH-FLOW MANAGEMENT:

Duration 1 day

Establishing financial systems and procedures, costing activities, pricing, forecasting income and budgeting, producing a cash-flow forecast, managing cash-flow, keeping records, reading accounts, creating a financial strategy, audits.

 

 

  MANAGING RESOURCES

 

RESOURCE LED APPROACHES:

Duration 1 day

How your organisation can make the most of human, physical, information and other tangible and intangible resources to create effectiveness.

 

ENVIRONMENTAL MANAGEMENT:

Duration 1 day

Create and implement effective programmes to cut wastage costs and become more environmentally sustainable.

 

 

  MANAGING OPERATIONS

 

PROJECT MANAGEMENT:

Duration 1 day

Techniques for managing multiple, complex projects or a single project. Initiating  projects, establishing success criteria, monitoring projects, Gannt Charts, Critical Path Analysis, managing the project budget, evidencing progress, crashing projects, completing projects, evaluation, capturing soft outcomes.

 

 

 

  MANAGING INFORMATION

 

INFORMATION FOR MANAGERS:

Duration 1 day

Information protection and data protection, what information is required to manage successfully, information systems, personnel, resources, finance, operations, IT, intelligence, building audits, external information sources, interpreting and presenting information, sharing information, quality management, KPIs and Balanced Scorecards, capturing soft outcomes.

 

DATA PROTECTION:

Duration 1 day

How the Data Protection Act affects the records you keep, overview of the Act, exemptions from the act, and your legal obligations.

 

 

  MANAGING PROGRAMMES FOR SPECIFIC SERVICE USERS

 

MANAGING RISK AND YOUNG PEOPLE:

Duration 1 day

Manage and control risk. Generic, specific and dynamic risk assessments. Duty of care and outsourcing of activities. Drugs, sex, weapons policies. Multiple risk factors, assessment and reporting.

 

INTRODUCING USER-LED MANAGEMENT PROCESSES:

Duration 1 day

Pros and cons of user-led management processes. Ideas and examples – including forums, recruitment panels, involving clients in fundraising, user management committees.

 

MANAGING VOLUNTEERS:

Duration 1 day

Effective volunteer management, recruitment, motivation and retention. Legislation and support.

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