Presentations, awareness workshops & strategy sessions, vision statements & policy documents, quick scans & assessments, process improvement projects, RACI workshops, coaching.

Clients: ASL BiSL Foundation, APMG, AXENT, TenneT, Rabobank International, Truston, Pink Elephant, PWN, Gemeente Rotterdam, BearingPoint, Sanquin

Mark Smalley

The IT Paradigmologist. 
ASL®, BiSL®, Bookstore™, Application Management and Business Information Management. Ambassador at the not-for-profit ASL BiSL FoundationASL & BiSL Product Champion at APMGDelivery Partner and Lead Trainer for GamingWorksBookstore™. 


IT Paradigmology

Various thoughts on the ever-changing world of IT Management:

Publications & Presentations

Blogs: AllThingsITSM 
APMG - Cherwell -
Forrester - ITpreneurs - Smalley


Smalley.IT on Demand (videos/webinars)