1) RBC Bank USA, 2006-2012

Roles: Solution Architect, Technical System Specialist; Consultant then FTE

As LOS Subject Matter Expert defined solution and implemented:

        8 regulatory projects within expected timeframes leveraging SOA flexibility

        Performance, interface, reliability, robustness and configuration management improvements

        Document Storage and Retrieval Services

Trained and mentored developers and TSAs in SOA design and practices

Influenced vendor to implement web service to replace bottleneck component of system to improve performance by 400%

Identified and resolved compliance and regulatory breach in Loan Origination application – Avoiding government fines in excess of $10 million

Developed and executed the decision criteria by which RBCC evaluated vendor technology and capabilities, including hosting and integration options

Developed the logical, physical, security and solution architectures, as well as guided implementation of SOA based Documentation Portal providing document tracking, automatic bar coding, indexing and imaging of executed documents

Overall system implemented and integrated with 8 different vendor products was completed and live within 12 months

Provided architecture and consultation on additional projects including teller platform replacement for integration with the new Loan Origination System

As a wholly owned subsidiary of Royal Bank of Canada (NYSE, TSX: RY) since 2001, RBC Bank USA is part of one the largest financial services companies in North America. Based in Raleigh, N.C., RBC Bank USA has total assets of more than $20 billion. RBC Bank USA serves personal, business and commercial clients in the southeastern United States through more than 335 full-service banking centers, an extensive ATM network, and telephone and Internet banking.
Note: In March, 2012, RBC Bank USA was purchased by PNC Bank.  PNC Bank closed IT Operations in North Carolina as well the Houston location.  Over 600 people were released.