Workshops‎ > ‎

Gmail Tutorials


Gmail FAQ Document
MS Outlook vs. Gmail - Differences at a glance
 Shortcut to Gmail on your Desktop
 Composing an Email

 Searching Gmail
 Archiving vs Deleting
  • c’ = compose

  • <shift> + ’c’ = compose in new window

  • f’ = fwd; ‘r’ = reply; ‘a’ = reply all

  • e’ = archive vs. ‘#’ = delete

  • ?’ = see all shortcutsx

 General Settings
  • Gorgias - Email Templates, similar to Canned Responses but more robust

  • aka Hangouts

  • Gmail is meant to be your communication & organization center

  • Phone Calls

  • Shoretel - web link/bookmark it

 Tips & Tricks  Inbox Zero - 4 D’s of keeping your inbox clean
  • Delete/Archive - e = archive or # = delete, use Labels (don't use delete, see above Archive vs Delete)
  • Delegate - f = forward, use Labels
  • Do it - r = reply or a = reply all, use Labels, canned response, auto responses
  • Defer - shift - t = tasks, To Do, use Labels
Boost your productivity using Gmail - The Apps Show Disposable email, great for coupon sign ups so you don't get the spam
Gmail Apps & Extensions Checker Plus Extension
Boomerang for Gmail
Web Speech
iOS, Android
Gmail Offline
Other Resources 

Gmail Help
Gmail vs Microsoft Outlook (3 mins)
Gmail Settings and Navigating the Inbox (5 mins)
Learning Center
Gmail Advanced
Save Time Communicating with Google Apps
The CUE Gmail Videos

Google Contacts

Image result for google contacts

Getting Started with Google Contacts

About the Google Contacts Manager

Export/import Contact Groups

Have contact groups in Exchange (Outlook) and don't want to create them again in Gmail?  
    To accomplish this you will need to perform the export-import process. **** Screencasts are listed below if needed.  

    Step 1: In the FULL version of Outlook (not the web version) go to the group you want to export, double click to open, click on forward, pick as a vcard, save the attached file to your desktop.
    Step 2: Open the recently saved .txt file in Google Sheets or Excel, delete the first three rows, add column headings above the names and emails, and then save the file as a .csv file to your desktop
    Step 3: Open Google Contacts, Click on import, pick the .csv file on your desktop and import.  It will be named as the date you imported.  Open group, click more rename to change the name.


Exporting Contacts Lists from Exchange (outlook)

Converting .txt file from Exhcnage to .csv file    

Importing .csv file to Google Contacts   

Google GroupsImage result for google groups icon

Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate. You can send an email to everyone in a group with one address, invite a group to an event, or share documents with a group. You can also create an online forum to discuss a popular technology or answer questions about a product.

Getting Started with Google Groups

Google Groups Help Center

Introduction to Google Groups

Google Groups Basics - The Apps Show