Home‎ > ‎FAQ‎ > ‎

Google Apps Overview

Google Apps (Google Applications) used within Edmonton Public Schools include:

  1. GMail - Google's encrypted email program.  7 GB of storage, no advertising, Google Spam filtering and Postini Message Security administered at both domain and user level. Users can import or export mail, contacts and settings to and from other applications easily.
  2. Calendar - encrypted scheduling application.  Event details on a user's Google's calendar are private by default, but free/busy information is shared with other domain members unless turned off under "Settings".
  3. Contacts - encrypted global address book includes all users in the domain (staff and students).  Staff are identified by school and department, students just by grade level.  Users can add personal contacts as well.
  4. Docs - encrypted  online productivity suite including a word processor, spreadsheet, presentation, and form editor.  Each user has 1GB of storage space online for any type of file, not including items converted to Google Docs.  Any files uploaded or created on Google Docs private by default, and are not shared unless expressly indicated by users. Users can export all files that they own in a variety of formats at any time using a simple export menu.
  5. Sites - encrypted  website/wiki building application.  During the site creation process users are prompted to either "Share with everyone in share.epsb.ca" (default), "Only share with those I choose" (recommended), and "Make public" (not recommended).  They can change these settings at any time.
  6. Groups - encrypted discussion-board application.  Users can create groups for sharing.  They can choose to keep these group private or list them on the domain's directory.
  7. Video - internal You-Tube-like application.  Our domain has 10 GB of space total, and only staff members who have been expressly added by domain administrators can add video.  The videos are not encrypted, but are viewable only when logged into one of the EPS portals.  Users cannot make these videos public.
  8. More - Aviary tools, Blogger, Maps, Reader (for RSS feeds), Bookmarks, and more are available using your Google Apps account.


Student Portal & Google Apps Overview


For a 2 page overview of Share (Google) Apps - click here.


Recent Posts in this area...

  • Authentication (password) issues from Chromebooks and Schoolzone If for some reason users are being prompted for staffzone credentials, which has happened when using either a Chromebook or Schoolzone, then there are a couple of strategies that may ...
    Posted Dec 21, 2012, 10:30 AM by Craig Schneider, Curriculum Coordinator
  • Student Portal and Google Apps - Glossary of Terms
    Posted Jul 5, 2011, 2:11 PM by Terry Korte, Supervisor
  • GMAIL C:\fakepath\ issue on certain files I recently found I had an issue when uploading an attachment that had an unusual file extension that Google did not understand. If you ever get a "C:\fakepath" error ...
    Posted Jul 5, 2011, 2:11 PM by Terry Korte, Supervisor
  • Why doesn't a student or staff member have access to Share (Google) Apps? If your student cannot access SHARE, please ensure that:your school is on the Google Apps (check with your principal or ITS Tech)the student is using their correct username ...
    Posted Jun 8, 2012, 2:07 PM by Terry Korte, Supervisor
  • ie Issues Fix Having problems with ie crashing and generally being a pain? Well, try the "Google Chrome Frame" plugin to fix some of the issues ie encounters as it tries to translate ...
    Posted Jul 5, 2011, 2:11 PM by Terry Korte, Supervisor
Showing posts 1 - 5 of 17. View more »

Authentication (password) issues from Chromebooks and Schoolzone

posted Dec 21, 2012, 10:30 AM by Craig Schneider, Curriculum Coordinator

If for some reason users are being prompted for staffzone credentials, which has happened when using either a Chromebook or Schoolzone, then there are a couple of strategies that may resolve the problem.
  • Clear the browser data to remove the cache and cookies in the browser:

Choose the menu icon in the upper right corner (red arrow on diagram)
Choose History (red circle)
Inline image 1

Then hit the Clear all browsing data... button
Inline image 2

  • Switch computer or use a different browser if there is a reason to not want to clear browsing data
  • The user could just provide credentials when presented with the Staffzone

Student Portal and Google Apps - Glossary of Terms

posted Jun 25, 2010, 2:25 PM by Terry Korte, Supervisor   [ updated Jul 5, 2011, 2:11 PM ]


GMAIL C:\fakepath\ issue on certain files

posted Nov 16, 2009, 12:12 AM by Trevor Iampen, Teacher   [ updated Jul 5, 2011, 2:11 PM by Terry Korte, Supervisor ]

I recently found I had an issue when uploading an attachment that had an unusual file extension that Google did not understand. If you ever get a "C:\fakepath" error when you try to upload a non-standard file through gmail as an attachment, use this workaround:
  1. rename the file with a different extension (i.e.) "blah.cls" -> "blah.txt"
  2. upload the file & send your message
  3. when you download the file from gmail, rename it to the original extension as you save it [click the "All Files" tab then save] (i.e.) "blah.txt" -> "blah.cls"
That should fix things.

Why doesn't a student or staff member have access to Share (Google) Apps?

posted Nov 9, 2009, 8:05 AM by Terry Korte, Supervisor   [ updated Jun 8, 2012, 2:07 PM ]

If your student cannot access SHARE, please ensure that:
  • your school is on the Google Apps (check with your principal or ITS Tech)
  • the student is using their correct username and password
  • they do NOT already have a share account (search for them using the "Contacts" feature).
If they are using their correct name, can log into My.epsb.ca, but have no access to the portal, then they just need their account set up.  This is an automated process, but on occasion a user may be left out.  

You can simply request access by sending a request to Laurie.Braithwaite@epsb.ca.  Please use the subject "Add to Share request".

If you are just starting up with the portal at your school, please gather a list of names and send them all at once.

ie Issues Fix

posted Sep 26, 2009, 12:16 PM by Trevor Iampen, Teacher   [ updated Jul 5, 2011, 2:11 PM by Terry Korte, Supervisor ]

Having problems with ie crashing and generally being a pain? Well, try the "Google Chrome Frame" plugin to fix some of the issues ie encounters as it tries to translate Google Sites pages. Even if it doesn't really fix any particular issues, it should make your ie experience more standards compliant and/or faster! The link can be found here:
 
 
NOTE: the plugin could have unknown issues associated with it as it is a relatively new plugin.
 
Hope this helps!

Supply Staff Access to Share resources through StaffZone

posted Aug 26, 2009, 12:46 PM by Terry Korte, Supervisor   [ updated Jul 5, 2011, 2:11 PM ]

Currently, teaching staff on the supply list do not have access to Share.  With the fluctuations in the supply teacher list, it is currently unmanageable for us to add all members of the list to Share.  However, if any supply teachers would like to have access to share, they can simply request access by sending a request to Laurie.Braithwaite@epsb.ca.  Please use the subject "Add to Share request".



<Substitute teachers, supply teachers, subs, temporary staff>

Students to be added to Share.epsb.ca as part of Student Portal Pilot

posted Jul 15, 2009, 12:47 PM by Terry Korte, Supervisor   [ updated Jul 5, 2011, 2:11 PM ]

After returning from a conference where I had a chance to talk at length to the folks from Google, and after an excellent web-conference with the Google Apps Education rep for Canada (get this...his name is John A. MacDonald), there have been significant changes to how we will deploy Google Apps as part of the portal pilot.

I've summarized all of the technical bits here...  These changes are Gooooooood:

A quick summary:

  • Improved Admin Control Panel allows for better sub-grouping - this means that staff AND students can all be given Share.epsb.ca (google apps) accounts.  
    • This will simplify things for staff sharing - no need for 2 different google accounts
    • students moving from one school to another - keep same email address, docs, sites, etc. (j.smith2@share.epsb.ca)
    • Staff will see shared sites for staff and students in one place, calendars, docs in same place
    • This will leverage the content that is already on Share.epsb.ca - so for those teachers who have already created content there, they can just continue
  • Added functionality in Google Apps
    • Ability to add templates - this is now available in Docs (see "Submit a Template")
    • export/import sites - you can now "Copy" a site (under "Manage Site", "General Settings" for sites you own.)
  • As an interim measure as we roll out the student portal, all staff and students are in the same domain. What this means is that when you select the checkbox that says "Share with Everybody in EPSB", this means not only staff, but also students in the 6 pilot project schools.  Within a couple of weeks we will be able to easily share sites/docs/videos/etc. with groups of users (e.g. just staff, staff & students, etc.).



Comments?  Questions?  Post below...

Security and Privacy on Share

posted Jun 16, 2009, 8:35 PM by Terry Korte, Supervisor   [ updated Jul 5, 2011, 2:11 PM ]

Share.epsb.ca is a suite of tools provided to staff members in EPSB.  These tools are "Google Apps Education Edition".  Your Share account is a Google Account which allows you to have access to resources that are stored online on Google servers. 
 

Adjustments to Internet Explorer settings to reduce warning messages and pop-ups when using Google Apps

posted May 26, 2009, 10:38 AM by Terry Korte, Supervisor   [ updated Jul 28, 2011, 8:19 AM ]

Many features of Google Apps simply do NOT work well in Internet Explorer.  It is recommended that you use Firefox 4.0 or later, or Google Chrome when accessing Google Apps through SchoolZone or StaffZone.

Google document


Try these settings  to limit the number of pop-ups and warnings when you go into Share using internet explorer.  This also helps if you're links aren't working from the start page.  If you don't use these settings, you could see a lot of pop-ups and new windows created. If you're using a school computer, then these may be set for you automatically, but if not, or if you're using Internet Explorer at home (why?), then try these settings:


STEP 2:  Next, go to the "Security" Tab, select "Trusted Sites", then click the "Sites" button.


Add the following sites to your list of trusted sites - note the asterisk before the first period:

  • *.epsb.ca (Should already be there)
  • *.LearnAlberta.ca (should already be there)
  • *.google.com
  • *.gmodules.com
  •  *Uncheck the box beside "Require server verification".

    STEP 3: Log out of Share & StaffZone, then restart your browser.

    Please leave comments below to let me know if this works for you.

    Terry

    Handout for new users of Share

    posted May 13, 2009, 12:35 PM by Terry Korte, Supervisor   [ updated Jul 5, 2011, 2:11 PM ]

    Thanks to Jen Wilson, Consultant, EPSB for putting this together.

    1-10 of 17