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Interconnect Dispute Management (IDM)

Interconnect Dispute Management (IDM) is a product that manage the interconnect billing cycle in order to achieve smooth and ease settlements with other operators, managing the internal and external processes for Interconnect such as:

  • Settlements
  • Invoices
  • Declarations
  • Disputes
  • Adjustments

IDM is mainly an intermediate application that fit between Interconnect Management System and 
ERP (or Financial Management Solution) to complete the Interconnect Settlement Cycle.

IDM addresses the following challenges in communication wholesale business: