Moodle Assistance Page

Moodle Login

If you have never logged into Moodle or any SCC webpage, you will need to find what your username and password will be. 

Click Here to view directions on getting your username and password.

Once you have your username and password, you will be able to log into Moodle. You may or may not see your courses in Moodle depending on the start date of the course. You should have access to your Moodle courses by 9:00am United States Standard Eastern Time. If you do not have access after 9:00am on the start date, please contact Moodle Support. (See Moodle Technical Support at the bottom of this page.)

Online Moodle Assistance

New To Moodle Video

Watch the 14:38 minute to take a Moodle Tour on the basics of a course.

The EDGe Experience
If you have not yet heard much about the EDGe Experience, this is a two-hour online introduction to taking Moodle course(s) in order to gain technological, student success, and online communication skills. This is required for degree seeking students and highly recommended to anyone taking an online or hybrid course.

    • Step 1: Log into Moodle. (See information at the top of this page for logging in.)

You will see the EDGe Experience in your navigation block once you are enrolled.

The EDGe Review
If you have completed the EDGe Experience and would like a more focused technological, student success, and online communication skills review, you can self enroll into the EDGe Review course. 
  • Step 1: Log into Moodle. (See information at the top of this page for logging in.)

On-Campus Moodle Assistance

Learn to Use Moodle

Do you need some help in person? Get a tour of Moodle and have an expert available to assist you with your Moodle courses. Sessions are scheduled at both the Albemarle Campus and Crutchfield Education Center.Click here to see the current schedule. 

Moodle and Academic Tutoring

Tutoring is not just specific to courses you are taking. You can request a tutor for Moodle help. Sometimes it’s great to have someone available while you are working on your Moodle courses that you can ask basic online course questions.

Click here to schedule a tutoring appointment. There are tutors also available at the Crutchfield Education Center as well.

Moodle Technical Support

With any Moodle course, it’s important to reach out to your instructor first when having a Moodle concern. Many times they will be able to help you. If there is a Moodle problem, you can contact Moodle/LMS support and they will be happy to assist you. The best way to do this is to submit a ticket.

  • Step 2: Fill out the required fields, and select “Moodle/LMS” from the Department field.
  • Step 3: In the description please provide your full name, course name, instructor, and the name of the item or topic you are referring to. It is important to provide as much information as possible to describe the issue. Including detailed information in the ticket will mean that Moodle/LMS support staff can provide support in a timelier manner.

Click here to return back to SCC Moodle page.