Behavior / Conduct

1.0 Policy
1.1 Employees of Robert Morris University are expected to maintain a professional demeanor and attitude while performing their assigned duties.

2.0 Scope
2.1 This policy applies to full-time, regular part-time, and part-time employees.

3.0 Procedure
3.1 The greatest resource that the University can have is an effective and efficient staff. Therefore, employees are expected to observe the following standards of conduct (this list is not all inclusive, but provides guidelines for conduct):

3.1.1 Employees are to provide superior customer service to students, their families, faculty, staff, alumni, and other members of the campus community, and the general public.

3.1.2 Employees are to maintain a positive attitude and perform their duties in a courteous, friendly and cooperative manner.

3.1.3 Employees are to keep all information concerning students, University employees and University business confidential.

3.1.4 Employees are to be aware of the conditions of employment and adhere to the department and University policies and procedures. Employees should consult with their department manager or the Department of Human Resources if they have questions.

3.1.5 Employees should be aware of their own personal safety, the safety of others, and observe all safety policies and procedures. Any injuries or unsafe conditions are to be immediately reported to their supervisor and the Human Resources Department (refer to policy on Workers' Compensation for more information concerning injury on the job).

3.1.6 Employees are to respect the rights and properties of others. Obscene/vulgar language, physical threats, or violence are not permitted.

3.1.7 Employees are only permitted to smoke in certain areas (refer to the Administrative Policy on Smoking for more information).

3.2 Employees who have been found to violate this policy can be subject to the appropriate University disciplinary procedure.

Effective: 02/01/2000

Return to HR Policies
Return to HR Homepage