Services

In order to offer a complete package to its customers, Redwood provides the following additional services:

Hardware & Network
Purchase and installation of all Hardware and Networking components

Replacement Material
Purchase and shipping of replacement material or new hardware products

Commission
Installation and setup of complete systems. Redwood has developed the XP6 modules in its own offices with simulation software. If the customer prefers that Redwood integrates XP6 into already existing hardware, the company will send its engineers to the plant.
This allows the end customer to get the complete management system from the same supplier. Instruction, maintenance, and stress testing are also services, which Redwood will offer to the end customer.

Product support

We offer a online collaboration plattform to interact with our customers during all project phases. It allows involved personell to participate by posting information about the project progress and issues.

Furthermore it's designed as an knowlegde base, discussion plattform, bugtracking system and offers to post change requests.

Easy to use, it keeps everybody in touch.

Customization, Installation, Maintenance

Workstations, servers, network, scanners and printers.
Redwood Software Technology provides you with a solution which contains all you need.

The hardware we supply is chosen to fit your environment and it’s installed to last. All solutions are assembled and tested in our production facilities in the USA.

We deliver our solutions worldwide and provide professional installation through our experienced specialists.


Hardware support

Redwood Software Technology uses hardware from the major distributors in this industry:
IBM, DELL, Intermec, 3COM, Black Box, ScanSource, HP, Ingram Micro, to name only a few of our hardware suppliers.

We design, order, ship and install complete enterprise management system hardware.
This includes PC systems (server and client machines), network components (NIC cards, cables, routers, switches), peripheral devices (office and barcode printers, barcode scanners).