Rural Community Transportation, Inc.
1161 Portland Street, St. Johnsbury, Vermont 05819
Phone: 802-748-8170, Toll free: 1-855-811-6360, Fax: 802-748-5275
It is the vision of RCT to establish a solid foundation for regional development of a safe efficient public transportation system.
It is the Mission of RCT to:
1. Encourage the use, development and support of safe public transportation.
2. Provide Coordinated, consolidated, non-duplicative transportation
3. To promote the planning and development of public transportation.
Rural Community Transportation, Inc. (RCT) is a private, non-profit organization, incorporated in November 1991. Previously known as NEKCA transportation, RCT was created through a grant from the Federal Urban Mass Transportation Administration (UMTA), to coordinate Medicaid transportation services. Later, services were expanded to serve the entire Northeast Kingdom and Lamoille County. In 2012 RCT began serving as the Medicaid broker in Orange County.
RCT is a transportation brokerage that uses all modes of transportation including buses, cars, taxis, vans, and volunteer drivers. We service a wide range of passengers through several programs as well as providing rides to the general public. As the Medicaid broker for Caledonia, Essex, Lamoille, Orange, and Orleans counties, RCT coordinates medical trips for Medicaid eligible resident. RCT also provides coordinated transportation services for the Area Agency on Aging, Adult Day Services, Northeast Kingdom Human Services, Central VT Council on Aging, Out and About, Reach Up and the Northeast Kingdom Community Action. The moving force of RCT is our volunteer driver network. As it has in the past, the demand for service continues to increase the volunteer driver network, allowing RCT to bring people in from the outlying areas to the more heavily populated service centers.
RCT’s service area includes Essex, Caledonia, Orleans and Lamoille counties of Vermont. RCT’s main office is in St. Johnsbury, Vermont with branch offices in Newport, Vermont and Morrisville, Vermont. Through all of our programs RCT schedules an average of over 200,000 rides a year.
Of the Civil Rights Act
Rural Community Transportation, Inc. (“RCT”) operates its programs and services without regard to race, color, and national origin as stipulated in Title VI of the Civil Rights Act of 1964. If you feel you have been discriminated against based on your race, color, or national origin, you may file a complaint with the Vermont Agency of Transportation, Office of Civil Rights by calling 802-828-6651 and stating that you would like to make a Title VI complaint. If you would like more information about your Title VI rights, you may call the Vermont Agency of Transportation, Office of Civil Rights and request it be provided to you.