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NYCDOE HELP DESK
Call: 718-935-5100 

       Call the DOE Help Desk:
  • To set up computers, printers, internet connections, and DOE Email password issues.
  • If your laptop or desktop isn't working correctly.
  • The school pays for their service, so don't be shy, they usually come to the school quickly.  I don't have the time to see every problem quickly, so they are a great resource for quickly getting things fixed.





ACCOUNTS
Setup or Password Recovery
    
    Click here if:
  • You need a new account for a student for Google or Myon.
  • You or a student has forgotten or changed a password.


Connect

CONNECT
SETUP

       Click here if:
  • Internet doesn't work, 
  • printer won't connect, 
  • You need to setup Desktops, Smartboards, Printers, Document Cameras, etc.










Ordering Supplies

ORDERING SUPPLIES

    Click here to request an order for                 Technology Supplies, including:
  • Laptops, desktops, document cameras, printers, and
  • Printer Ink
  • There is no guarantee that the order will be approved,but when the budget is ready, we will consider any reasonable request.


Repair

REPAIR


      Click here if:
  • Something is wrong with things that worked before.
  • Computer won't start
  • Printer gives funny message
  • SmartBoard /or projector won't recognize computer screen.









Training Needs

TRAINING

    Click here if:
  • You'd like to know how to use items or software, such as 
  • Google Apps, Myon, Powerpoint, Smart Notebook, etc.
  • I can use this to address individual questions, or considerations for staff Tech PD's.