Contact us


For switching please fill in and submit the SWITCH to Us form. To contact us simply fill in the form below and we will get back to you promptly. We will not share or sell your data. Information about you will be held and used by us in accordance with the Privacy Act 1993. Alternatively, you can visit us at our office located on the 3rd floor of the Public Trust Building, opposite the First Church, at 442 Moray Place, Dunedin. Please call us on (03) 456 2453 to make an appointment.

Contact us




If we cannot resolve a complaint in 20 working days then you can contact the free and independent Utilities Disputes Ltd 


PO Box 5875 
Lambton Quay 
Wellington 6140 
P. 0800 223 340 
F. 0800 223 347 
E info@utilitiesdisputes.co.nz www.utilitiesdisputes.co.nz.