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System Monitoring

posted Feb 26, 2015, 12:11 PM by Unknown user   [ updated Feb 26, 2015, 3:11 PM ]

We recently identified an issue causing the servers to be unresponsive at intermittent times during the day.  This is a sporadic problem, and it is understandably frustrating to those trying to access COMPASS ROSE.    Please know the Systems Team is troubleshooting the issue and will resolve the situation as quickly as possible.

If you experience the system error, please close your browser, launch it again and try to log back into the application.  This should eliminate the problem.

If the issue persists, please click on the Contact Support link that is accessible when you are in the COMPASS ROSE system.  When you click on the “Contact Support” link it will allow you to create a case.  Please include as much information as possible to help us pinpoint the cause of the interruption.  We will continue to keep you abreast of any progress being made.