Library Reference Scenarios

On this page, you can view our Library Reference Scenario videos. These were specifically created to spark discussions about the library staff's role regarding financial inquiries. Each scenario offers a realistic dialogue involving a patron seeking specific financial information and a library staff member. The scenes end with a question that can be used to spark discussion among training participants trying to discern the difference between offering financial advice and offering informative financial resources. The videos touch on all of the topics covered in the curriculum. 

Credit and Debt 1.0.mp4

Credit and Debt.mp4

Identity Theft.mp4


Investing 2.0.mp4


Living on the Financial Edge.mp4

Paying for College




Financial Fraud.mp4

Unbanked Life Line Accounts.mp4