Designing a Results Information System RFP:

Jhpiego's Experience

On Thursday, October 1st, 2009, NPOKI continued its series of presentations for members on current developments in global public health.  These focused discussions bring together NPOKI members and featured guests to share topics of interest to our community.    

Designing a Results Information System RFP: Jhpiego's Experience was offered in-person at Pathfinder International, Watertown, MA, and online. For more details, please contact Stacey McKeever at NPOKI.

Topic:                             Designing a Results Information System RFP: Jhpiego's Experience
Presenter:                     Catherine Schenck-Yglesias, MHS
                                        Monitoring, Evaluation and Informatics Advisor, Jhpiego

Date/Time:                     Thursday, October 1st, 2009
                                        11:00AM – 1:00PM EST
Place:                             Pathfinder International
                                        9 Galen Street, Suite 217, Watertown, MA, 02472, USA 

                                        Ph: +1 617 924-3833
                                        - or virtually -
RSVP (required):          Email Stacey McKeever at smckeever@npoki.org
Who Should Attend:     Finance, Monitoring and Evaluation and Technology staff; teams that participate in RFPs for tools

Please share this invitation with others at your organization.

Catherine Schenck-Yglesias is currently collaborating with several stakeholder groups to plan and implement Jhpiego's Results Information System for Excellence (RISE).  RISE will be an enterprise-level system to track results achieved across all Jhpiego programs using standard global health program indicators. Jhpiego implements programs in over 40 countries with funding from more than 100 government, foundation and corporate awards.


Ms. Schenck-Yglesias believes that tracking the population health issues, program interventions, and results for some of the world’s most populous countries will require both technology and technical collaboration. From this vantage point, she will discuss how Jhpiego plans to implement a results information system for its projects and how this and similar NGO initiatives, including MERIT, relate to ongoing health information systems improvement efforts toward shared global health objectives.


Within Jhpiego, as in most international health NGOs, there is a need for information on program achievements throughout the organization.  Executive, finance, business development, clinical, program, monitoring & evaluation, and communications staff both contribute to and require knowledge of the results Jhpiego achieves.  While retaining Jhpiego's successful system of decentralized results management, the RISE initiative does involve a new central approach to data standards, information system administration, and governance.  As a return on this investment, RISE will take Jhpiego from individually designed spreadsheets and relational databases unique to each award and country office to a central repository from which staff can query standard program indicators across FP/RH, MCH, HIV/AIDS, Malaria and other health programs operating across 5 continents.  Visible results will include increased data sharing and transparency within the organization, rapid retrieval of information from field offices to respond to immediate needs, and increased use of multi-country technical achievement data to determine both performance gaps and best practices. 


Jhpiego's RISE RFP sought proposals for configure, enhance, as well as build solutions.  The RFP was released in late June 2009, with proposals due in mid-August 2009.  The gathering of RISE business requirements, development of use cases, the design of the RFP, responding to questions from potential Offerors, and the scoring and selection process will be described.  The internal Jhpiego staff efforts needed alongside the work of the Contractor to successfully implement RISE will be highlighted. 


In line with the mission of NPOKI, a discussion is invited regarding requirements, data standards, governance and business process change that would be needed in any international health NGO undertaking an enterprise-level results information system initiative.


Catherine Schenck-YglesiasCatherine Schenck-Yglesias is currently working with several Jhpiego business units in a team effort to implement the organization's first enterprise-level results information system.  A former CDC Public Health Informatics Fellow, Ms. Schenck-Yglesias has worked both domestically and internationally on health informatics issues.  From 2005 – 2008, Ms. Schenck-Yglesias served as Senior Health Informatics Advisor to the President's Emergency Plan for AIDS Relief (PEPFAR), based at USAID, where she co-chaired the PEPFAR Health Management Information Systems (HMIS) Technical Working Group. 


Ms. Schenck-Yglesias has 15 years of experience in public health program strategic information.  She has advised on the application of information technology to health projects at the community, health facility, government and donor levels both in the US and on technical assistance visits to over 20 countries throughout Africa, Asia, Europe and the Americas. 

Jhpiego is an international NGO affiliated with The Johns Hopkins University.

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