For assistance during all audio/video conferences and streaming, please call:
Technology and Media Resources (TMR) @ 208-467-8111.
Classroom audio/video conferencing:
Event audio/video conferencing:
Audio/Video Conferencing refers to two-way audio and audio/video communication, where users in diverse locations can speak and interact with each other, just like a phone conversation but with video also. At NNU the use of high-end Polycom audio/video conferencing tools provides several useful features including:
Near End/Far End - The 'near end' of an audio/video conference or streaming session refers to the NNU end of the session. The 'far end' refers to the participant(s) and equipment not at NNU.
Please submit your help request for audio/video conferencing at: help.nnu.edu as early as possible to ensure the availability of resources and Internet connections for your reserved building and room. A timely request will also help the TMR to schedule personnel for the time of your conference.
To ensure time to resolve any issues, it is very important that you schedule a specific date when the 'far client(s)' (the people on the other, remote end of the connection) will be available for testing the audio/video conferencing connection, as follows:
For CLASSES: Contact the TMR at least one week before the start of the class/event and also one day prior to the class/event.
TMR will contact the Remote client for a specific time during the date you have set up.
Note: After your remote and local connections have been tested, you can expect your audio/video conference to be set up 15-30 minutes prior to the class/event.
The TMR recommends that each audio/video class have a camera operator during the audio/video conference. Your department will need to provide someone who will be trained by the TMR for audio/video conferencing camera operation. The TMR can provide a technician. The TMR TA's services will be billed to your department.
For instructor or camera operator orientation, please contact the TMR at 208-467-8111.
If more complex video and/or audio are required, you may contact Technology and Media Resources, ext. 8111, where your group or department may rent the equipment. If onsite operators are needed for the event for audio/video, the group or department may contact Conference and Events ext. 8790 to arrange personnel for this function. The cost of personnel from Conference and Events will be the responsibility of the group or department.
A simple audio/video setup would be a presentation where a single microphone and camera remain in a single fixed position. Typically this means that any speaking is done from only one position, either sitting or standing, such as at a table or podium, and there is no content that needs to be displayed to the remote viewers (such as PowerPoint or other visual aids).
A more complex setup might be where there are multiple speakers who need to interact and/ or where the speaker desires audience participation and the remote viewers need to feel they are “part of the action.” Another situation would be where the speaker moves around and possibly uses visual aids and audio aids for their presentation. This would necessitate more than one microphone, a sound mixer board, and possibly more than one camera, as well as operators for the cameras and soundboard.
Please note the TMR DOES NOT RESERVE ROOMS on NNU’s campus or distance locations for your audio/video conferences. You must reserve your own rooms and make all initial contacts with the appropriate persons at the remote location and provide TMR with contact information at: help.nnu.edu.
Northwest Nazarene University’s audio/video conferencing may be accessed by using Polycom units or other commercial audio/video conferencing equipment.
TMR will provide all the equipment for a simple camera with attached microphone for streaming sessions. TMR will make initial contact to alert Technology and Media Resources when audio/video and Conference and Events personnel resources are required, beyond setup and teardown or a simple system. TMR will provide the computer and audio/video interface for more sophisticated setups. Technology and Media Resources and/or Conference and Events will be responsible for all price quotes to be paid for by the department sponsoring the event.
TMR will provide streaming to the NNU streaming media server for up to 10 remote clients at a $10 charge per streaming event. TMR will arrange with Fiberpipe when there are more than 10 remote clients to connect to the live stream remotely. Fiberpipe’s cost is $1.00 per connection for each connection made to the stream during the event. TMR will add 1 connection to the department’s count for monitoring purposes. Fiberpipe will let the TMR know the exact charges once the event has finished and Technology and Media Resources will bill the department for the Fiberpipe streaming cost.
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