Consumer Protection Division
Working for the Public
We hope you find the Consumer Protection Division web pages informative, helpful in clarifying any questions you may have, and useful to you in your current and future business transactions. Explore these and other web pages to learn how to protect yourself and become an informed consumer.
The Consumer Protection Division enforces consumer laws in the State of New Mexico that are intended to shield the public from fraudulent and unfair business practices. The state’s principal consumer law is the Unfair Practices Act. Under the Unfair Practices Act, the Division provides multi-level services to the public to ensure that consumers have safe and satisfactory interactions with businesses operating in New Mexico. The Attorney General does not act and cannot act as a private attorney for individual citizens.
Charitable organizations which exist, solicit or operate in New Mexico are required to register and file a report annually, with the exception of educational institutions and religious organizations. Private Foundations are considered charitable organizations and must register as well.
The Attorney General’s office serves the public through education about consumer rights. The Consumer Protection Division works with the public in several ways.
• Education about consumer issues from protection to new legislation
• Dispute resolution and investigations into suspicious business practices
• Immigrant consumer services
Immigrant Consumer Services
While immigration policy is largely a federal issue, New Mexico Attorney General Gary King helps ensure that state laws are followed and immigrants are not treated unfairly or unlawfully. New Mexico’s immigrant community deserves protection of its basic rights as consumers and residents. The Immigrant Consumer Services Unit addresses immigrant-targeted consumer problems as well as other civil matters, especially when the immigrant is a target
Immigrant consumer issues reported to the AG’s Office include:
● Services provided by immigration consultants
● Negotiated sales of goods and services in the
Spanish language and the written final agreement only in English
● Sales of motor vehicles, mobile homes, and
extension of loans