Parent FAQ

Why does ISA have a Service Learning requirement?
The mission of ISA is “to challenge all members of the school community to consistently reflect on and question what it means to be acting at one’s fullest potential as a learner, leader, and global citizen.” The ISA Service Program represents a significant means by which this mission is enacted and accomplished. Please refer to ISA’s 


Hours

 How many hours are required for graduation?

120 hours of service are required for graduation. ISA encourages students to complete at least 30 hours per year, however students can pace completion of the 120 hours in any way they choose, including the use of summer.


Can my student do all of his/her hours at one place?

Yes, however ISA encourages students to pursue their interests and passions in both a breadth and depth of service experiences in a variety of settings.


What happens if my student completes more than 120 hours of service and associated reflections?

We anticipate that many ISA students will exceed the 120 hour recommendation and thus will recognize this achievement in the senior awards ceremony. In addition, after completing and reflecting on 30, 60, 90, or 120 hours, students should complete the Service Medal Ceremony Form so their achievements can be recognized and celebrated. After the form is submitted students and their special guest(s) will receive an invitation the next Service Ceremony, which will be held during lunch.


What happens if my student does not complete 120 hours of service and associated reflections?

Although a student will participate in the ISA graduation ceremony, s/he will not receive the physical ISA diploma until the requirements of the ISA Service Program are fulfilled.


Do internship hours count towards service hours?

No. The Internship Program is a career exploration program that directly benefits students by providing hands on experiences that enhance learning related to a particular career field of interest. To read more about the ISA Internship Program click here.


Opportunities

 What service events “count”? If my student does not complete hours with an organization, does it count?

We want students to make discerning decisions regarding what they believe contributes to the ISA Service Program, and subsequently their portfolio. As long as a student provides the appropriate documentation and associated reflections and can accurately describe the learning, that service will become part of the students’ service hours (pending review by the advisor and/or team). For information regarding the definition of Service Learning, please see the Requirements page; for more information on the Documentation Form, see Setting up the Google Service Form in EduBlogs and for more information regarding Google Apps, please refer to ISA Google Resources.


How can I find events that are school sponsored?

The ISA Service Program Calendar contains upcoming opportunities. ISA club sponsored events, opportunities at which an ISA staff member or representative will be present, will be labeled as “ISA Club Sponsored” on the calendar. The calendar can be found on the Opportunities page. 


Can students earn hours by participating in non-ISA club sponsored events?

Yes. Students can earn hours by participating in ISA club sponsored events and non-ISA club sponsored events or outside opportunities. An ISA club sponsored event means that an ISA staff member or representative will be present at the event; however a non-ISA club sponsored event or outside opportunity means that an ISA staff member or representative will not necessarily be present at the event. For a list of organizations that have a constant need of volunteers, please refer to the Outside Opportunities page. For more information regarding upcoming event or the ISA Service Program Calendar, please refer to the Opportunities page.


Logistics

Who is checking my students service hours and documentation?  

The student’s advisor and the grade-level team will provide both support and accountability over the four-year period. However, students are responsible for completing the Documentation and Reflection Forms to assess where they are in the learning process, get feedback from others, voice concerns, share feelings, and internalize the learning. These forms will be stored in the students EduBlog on the ISA Journeys site. In addition, after completing and reflecting on 30, 60, 90, or 120 hours, students should complete the Service Medal Ceremony Form so their achievements can be recognized and celebrated. After the form is submitted students and their special guest(s) will receive an invitation the next Service Ceremony, which will be held during lunch. For information regarding the Documentation Form, see Setting up the Google Service Form in EduBlogs and for more information regarding Google Apps, please refer to ISA Google Resources.


How can I monitor my student’s progress?

Ask your student to show you their Documentation Log on the ISA Journeys site. Students are responsible for completing the Documentation and Reflection Forms. These forms are located in each student’s EduBlog located on the ISA Journeys site. The information provided in the Documentation Form will be populated on a spreadsheet (Documentation Log) in your student’s Google App account. For information regarding the Documentation Form, see Setting up the Google Service Form in EduBlogs and for more information regarding Google Apps, please refer to ISA Google Resources.


Can my student miss school to participate in a service learning opportunity?

If an ISA Club Sponsored opportunity occurs during the school day, students will not be counted as absent.


What are the transportation options for students participating in service opportunities?

Unless otherwise stated, students are responsible for their personal transportation to and from service activities. For some ISA club sponsored events, transportation will be provided via NEISD bus; please contact club sponsors for more information.

 

Documentation

Who is teaching my child how to complete the forms and reflections? When does that happen?

Freshmen: Students will be taught after the Heifer trip. how to complete the necessary Documentation and Reflection forms through their multi-media class.

 

Sophomores: Students learned how to create and complete the necessary Documentation and Reflection forms through their freshman multi-media class last year.  

 

Juniors: Students will be taught after the Civil Rights trip.

 

Seniors: Current 12th grade students were taught by Ms. Norton how to create and complete the necessary Documentation and Reflection forms through their Economics class

 

In addition, online resources are available on Setting up the Google Service Form in EduBlogs and ISA Google Resources.


What should my student do if they are having problems logging into their Edublog account on the ISA Journeys site?

If your student is having problems logging in to their Edublog account, they should first check with a teacher to they confirm that they are using the correct log in and password. If the problem continues after the log in and password are confirmed, students must fill out the form located on the ISA Technology site. Your student will be notified when the account has been corrected.   


What kind of documentation of service does my student need?

Students will be responsible for completing the Documentation and Reflection forms. These forms will require the following information: date(s) of service, beneficiary of service, hours, description of service experience, means of documentation (letter, photographs, etc – the more documentation the better), and a contact person. For more information regarding the Documentation Form, see Setting up the Google Service Form in EduBlogs and for more information regarding Google Apps, please refer to ISA Google Resources

 

Additional Comments or Questions

If I know of an opportunity, how do share it with the ISA community?

To share an outside opportunity or to request student volunteers for an event please complete the Contact Us form.


Who can I talk to if I have questions?

If you have questions regarding the ISA Service Program, please contact ISA’s Internship and Service Learning Coordinator, Victoria Norton, at vnorto@neisd.net or at (210) 442-0404 ext 356.


How can I get involved with the ISA Service Program?

To volunteer at an ISA Club Sponsored event, contact the club sponsor. If you would like to share an outside opportunity or request student volunteers for an event, or get your opportunity listed on the ISA Service Program Calendar, please complete the Contact Us Form.