Help Desk

 
GETTING CONNECTED
Logging in -
Username:  First.Last Name, if a duplicate name add a 1 - 9 on the end (i.e., John.Smith1)
Password:  “Midlandxxxx” where “xxxx” is the last four digits of their SSN and  is “M” is capitalized

Changing passwords:
For Canvas, Midland computers, and Warrior Central:  From Warrior Central select the “Student Portal Homepage” link. Log in with your Midland Username and Password.  At the top of the main page is a link to change your password.  
Alternately, you can log onto a campus computer and press Ctrl+Alt+Del. Choose “Change Password” and fill in the new information.
For your e-mail password: From the my.midlandu.edu page select the link WarriorMail (GMail) Password Reset  underneath the Information Technology section.
Alternately, from your email account click on your picture in the upper right corner. Click the “My Account” button, then on the following screen click on “Sign-in and Security” on the left. Finally, choose “Password” on the right side.

MU Portal (Intranet): my.midlandu.edu
-Quickly view campus announcements and important dates.
-Find links to most MidlandU Web resources such as Warrior Central, Canvas, Warrior Mail, Luther Library, Dining Services, MU Bookstore, Final Exam Schedule, Student Handbook, and the Help Desk.

Warrior Central: (https://my.midlandu.edu/ICS/WarriorWeb/)
-Midland account information as well as class information and online registration.

FREQUENTLY USED INTRANET LINKS:

Warrior Mail (www.gmail.com) or (warriormail.midlandu.edu)

-It is recommended to configure your Midland gmail account on your smartphone for easy communication.
-All student announcements regarding classes and University events are e-mailed to the student email account. This account serves as the official communication link between students, faculty and administration
-You are expected to check this account daily.
-Many courses utilize Google Docs as a collaboration tool for group projects. You can also use this feature as online storage space for all of your documents which you can access anywhere, anytime.  

Canvas (https://midlandu.instructure.com)
-Canvas is the course management system used at Midland. Students use CANVAS to perform required course activities and download course resources.

Luther Library (http://www.midlandu.edu/luther-library)
-Students can access the Luther Library online catalog, academic journals, research databases, and thousands of online books for academic research and leisure reading. These resources can be accessed from off campus by using the EZProxy Login.


MIDLAND UNIVERSITY HELP DESK INFORMATION


Phone: 402-941-6270    Location: Luther Library    Email: helpdesk@midlandu.edu    

STUDENT RESOURCES
Visit the Information Technology/Help Desk page for guides on:
- Connecting to WIFI on campus
- Upgrade your computer with various virus scanning tools and Spam prevention applications
- Google email information
- Password changing
- Printing on campus

CAMPUS COMPUTER ACCESS

Residence Hall Labs
Every residence hall has a lab with Dell all in one (AIO) computers that have a 23" HD monitor, run Windows 7 and the latest software packages. Each computer lab has a laser jet printer to ensure 24/7 computer and printing access.


Other Available Labs

Lab

Location

Equipment

Availability

Olson 1st Floor Study Lounge

OCS 1st Floor by Grill

16 Dell All-In-One (AIO)  PCs

24/7

Olson 2nd Floor Lab

OSC 2nd Floor by Elevator

8 Dell touch screen AIO PCs, HP LaserJet P2055dn printer

24/7

Anderson 4th Floor Classrooms

Anderson Room 402



Anderson Room 421

20 Dell AIO PCs, Adobe Creative Suite, printer


40 Dell AIO PCs, Adobe Creative Suite, printer

When not in use by classes.

Swanson Hall Basement Labs

Swanson Room 07


Swanson Room 08

40 Dell AIO PCs and printer


32 Dell AIO PCs and printer

When not in use by classes.

Luther Library

Study tables





Quiz Lab

The Learning Center

50 HP AIO Touch Screen PCs and three Sharp printers (with color printing available)


40 Dell AIO PCs

3 Dell AIO PCs

12 HP AIO PCs


7:45 AM -11PM    Mon-Thur

7:45 AM-4:30 PM     Friday

1:00 - 4:00 PM       Saturday

3:00 - 11:00 PM         Sunday






Updated 1/18/17

Subpages (1): HD Staff Area
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