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Help Desk Class

The Help Desk Course is a Hands-on Study of technology integration in an education context.  Students will be required to assess problems set throughout the day and define the best approach to solving the Problem.  In addition to solving problems for their classmates and teachers, students will be required to complete and maintain several running projects that address problems and solutions in educational technology integration.

Help Desk Page

The Help Desk is structured to allow students to pursuit different pathways to allow them to develop their own skills in areas in which they are interested.

These paths are:
  • Content Creators
  • Student Trainers
  • School Based-Support
  • Instructional Applications
  • Help Desk Management and Hardware Experts
  • Help Desk Ambassadors