Gmail FAQ

How do I log in to my Gmail account?

Open a web browser such as Safari or Firefox, and navigate to Your username and password is configured as follows:
Username: first initial + last name + graduation year + (for example, John Doe, a senior, would be
Password: mchs + first name initial + last name initial + student number (for example, if John Doe's student number was 00000, his password would be mchsjd00000) 

Tip: Make sure you are putting at the end of your email address. Without that, you will be unable to log in.

Why does my email looked "wrapped up" or "stacked together"?

A. Google Apps Email has it's own proprietary way of displaying email called Threading. Google Prefers to call emails Conversations. Getting used to the new lingo and look can be confusing.. here is a break down of how it works.

Google Mail groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox, forcing you to wade through all your mail to follow the conversation. In Gmail, replies to replies (and replies to those replies) are displayed in one place, in order, making it easier to understand the context of a message -- or to follow the conversation.

When you open one message in a conversation, all of your related messages will be stacked neatly on top of each other, like a deck of cards. Google calls this Conversation View. In Conversation View, each new message is stacked on top of the ones that arrived before it, so that the newest message is always the one you see first.

How much space does Google Mail have?

Google Apps Email currently has 7.6 gigabytes of space with that number growing everyday. For this reason you should never have to delete another email again. If you ever get close to the maximum space, which would takes years, You can simply archive your email and it will still be available to search.

What is a label?

Labels do all the work folders do and give you an extra bonus: you can add more than one to a conversation. Once you've created a label, you can view all the messages with that label by searching, or by clicking the label name along the left side of any Gmail page.

What is archiving?

Archiving moves messages out of your inbox and into All Mail, letting you tidy up your inbox without deleting anything. Any message you've archived can be found in All Mail, in any labels you've applied to it, and in Gmail search results. When someone responds to a message you've archived, the conversation containing that message will reappear in your inbox.

What is "Cc", what is "Bcc"?

When you reply, Gmail offers you to "Add Cc" or "Add Bcc". Cc means "carbon copy" and will send a copy of the email to someone, even though that someone is not addressed in the mail. A Bcc goes a step further by not even listing the recipient of the Bcc in the address field; it's a "Blind Carbon Copy".

Why should I want to "star" my message?

Starring your mail equals putting a little red flag on it in Outlook. This means: watch this mail, it's of importance to you somehow and acts as reminder. Of course you might use stars in any way you seem fit. In a way, it's just another label, but one that comes with an icon.

What should I do about Spam?

In order to control spam you must teach your email what you don't want to see.

To remove spam from your inbox:

  1. Select the unwanted messages.
  2. Click Report Spam.

To remove spam forever:

  1. Click Spam along the left side of any Gmail page. (If you don't see Spam along the left side of your Gmail page, click more above Contacts on the left side of the page.)
  2. Select the messages you'd like to delete and click Delete forever.
  3. Or delete everything by clicking Delete all spam messages now.

The more spam you mark, the better our system will get at weeding out those annoying messages. If you or we should happen to goof and mark a good message as spam, click Not Spam at the top of the message. If you marked it as spam, you can also click Undo immediately after to recover the message.