Top FAQs


Accessing Contacts

How do I access my list of contacts in Google Apps?

In your Google Apps Mail window, click the Mail drop-down menu on the left and choose Contacts.

Will I be able to find addresses of contacts when I'm composing an email message or inviting people to a meeting?

Yes, you can access Google Apps contacts manager, which will include the email addresses of all Maricopa employees in Google Apps. To access the contacts manager when composing an email message: Click the To: link.

Can I see the members of a distribution list (Google group) in the Google Apps directory?

You can view the members of a distribution list that was migrated to Google Apps if you are a member of the group or if the group has been configured for people outside the group to view the member list. You can also view the members of your own personal mailing lists. If you are a group owner, you can configure your group so that Maricopa employees can see the members.

How can I address all individuals at my college?

Most importantly, please follow your college's policy for addressing all employees at your college.

At this time, please continue using the "all college" lists that have been used in the MEMO system. For example, to address all employees at Chandler-Gilbert, please use the distribution list dl-cgc@memo.maricopa.edu. These lists are automatically maintained to reflect the current employees at each college.

We are in the process of migrating this process into Google. However, the lists in Google that will eventually reflect all current employees at a college are not currently maintained on a regular basis and are therefore not accurate.

Adding Contacts

Can I transfer my personal contacts to Google Apps?

Yes, you can download Google Apps Sync for Microsoft Outlook to import all your personal contacts from your old account into Google Apps. Be sure to only import your personal contacts. If you import any server e-mail, you may create duplicate entries in your Google Apps account.

You can also see brief instructions to import your local contacts to Google manually.

Is there a way to automatically add new contacts based on people with whom I've corresponded?

Yes. Whenever you send an email message to someone, the Google Apps contacts manager adds that person's email address to your Suggested Contacts list. You can then select the addresses you want to add to your personal contacts, as follows: On the left of your Mail window, click Contacts, and then click Suggested Contacts. Select the addresses you want to add, and then click Move to Contacts.

Can I add a contact or contact group that's in the company contacts list to my personal contacts?

Yes, if you've already sent email to the contact or group, you can quickly add it to your personal contacts:

  1. Open your Contacts list, and in the Search contacts field, start entering the contact's name or email address.
  2. When the contact appears, select it, and then click Move to My Contacts (above the contact's details on the right).

If you haven't yet sent email to a contact or group, you'll need to create a new contact and manually enter all the contact's information, including the email address.

Note: After you add a corporate contact to your personal contacts, you can add additional information to the contact's details. This information appears only in your personal contacts, not the corporate contacts.

Can I upload a mailing list from Memo, Outlook/Exchange, Zimbra to my Google contacts?

Not directly, but you can quickly recreate the mailing list in Google Apps as follows:

  1. Open Memo, Outlook/Exchange, Zimbra and display the addresses in the mailing list.
  2. In your Google contacts, click the New Group button.
  3. In the Add to group field, start typing the email address of a contact in the mailing list (refer to the open mailing list for the addresses).
  4. When the contact appears, select it. Google contact manager adds the contact to the new group.
  5. Continue adding contacts to the group.

Creating Contact Groups

Can I create my own mailing lists in Google Apps?

Yes, you can create "contact groups" by accessing your Google Apps contacts manager, and then creating a new contact group. Your contact group then appears in your personal contacts manager in Google Apps. To access the contacts manager:

  • When composing an email message: Click the To: link.
  • When creating a meeting invitation: In the event details window, click Choose from contacts under Add Guests.
For details, see the  "Create Contact Groups" document.

If I create a contact group, can I delete members?

Yes, you can edit a contact group to add or remove members at any time.

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