For backup and restore  of Microsoft Windows NetBackup clients, the NetBackup client software must be installed and updated to the current level of the NetBackup server software.   

If NetBackup agent software is to be used, additional charges apply.  Unlike the NetBackup Client software for UNIX/Linux/MacOS, the NetBackup client software for Windows includes the required agent software; no special download is needed for use of a NetBackup agent (the agent enables backup of Sharepoint, Exchange, SQL Server database, Oracle database, etc.).

The NetBackup base and update client software may be installed from a DVD, from an ISO image, from an EXE file, or from a ZIP file.  This web page will cover only installation from an EXE or ZIP file provided by UMS-ITS.   

The Process

Remember, please, there are four steps to installing the NetBackup client software.  First, allow communication with the backup servers, then install the base software, and then install the required update, then make sure the software is configured and the NetBackup "vnetd" port ( port 13724)  is open to the backup servers:
  1. Allowing communication: For Windows XP (Win2003, Win2008 and Windows 7 may work, but haven't been tested), an easy way to open communications is to run the commands in this little BAT file to adjust your Windows firewall.   If you don't want to use this program or you use a different firewall program, you must open TCP/IP traffic to/from your server and the backup servers on port 13724. The backup servers are:
  2. Installing the NetBackup for Windows base software
  3. Updating the NetBackup for Windows software - please update your software to the current level
Nota Bene: Installation during step 2 only configures the software for the backup server.  You may have UMS-ITS folks add the server to the configuration (it can be done from "Marco"), or do it yourself from the provided "Backup and Restore" program.  As there is additional configuration to be done by UMS-ITS, we'll be happy to do this step of adding as a backup server for you from the backup server.


It is especially important that you verify your critical files are being backed up and can be restored.  Beyond lowering your risk of being without a backup, this exercise not only gives you a chance to plan for disasters, but practice in recovering your server, should a disaster occur.  

We recommend that you review your disaster recovery plans, evaluate your solutions, and practice recovery periodically (at least annually).

For more information on monitoring your backups and restores, please see the UMS NetBackup home page and especially the section on Notifications and Reporting.  Also, attached to this page is the "NetBackup Installation Guide for Windows"; please note that the only thing of interest to you as a NetBackup client owner is "Chapter 5 -- Installing Clients"
Wayne Smith,
May 19, 2010, 7:52 AM