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GroupWise

GroupWise web address and Windows version logo
This is the place for short GroupWise (Version 8) tips.

Here is a page with more complete documents on many GroupWise topics.
Go here for general information on GroupWise
For those who have been using GroupWise on the web, here is a listing of New Features in version 8 [pdf].

GroupWise is CCSF's official email for employees. All official communications go to GroupWise email addresses - so it's important that you have a GroupWise account.

To open a GroupWise account:
  • Get the Information Technology Services Request for CCSF Network Login and GroupWise Email form from your local Technology Division staff person, the TLC lab (313 Batmale) or the Service Desk (239-3711). Fill it out and send in all copies to the address on the form.
  • In about a week you will receive a copy that includes your login id.
You can access GroupWise in two ways:
1: GroupWise WebAccess, available from any internet-connected computer at gww.ccsf.edu (Note: No www!)
2: The Windows version, available on Faculty and Staff computers on all networked CCSF campuses.

View your messages in threaded form - as "Conversations"

posted Jan 10, 2012, 2:00 PM by Victor J. Fascio

Applies to Groupwise Windows 8
A email conversation is messages and replies grouped together. So, instead of having your original email and replies to it - and your further replies - separated out by date, they are all displayed together, with later messages indented so that the sequence is clear. Here's how it looks: 
messages displayed as discussion threads - a conversation

To get this display:
  1. Click View on the menu bar
  2. Click Display Settings
  3. Choose Discussion Threads
You can always go back and unselect Discussion threads to return to a flat display.

display options in Groupwise 8, Windows version

Why your mailbox fills up and what you can do about it

posted Aug 17, 2011, 11:57 AM by td.comm camias   [ updated Aug 17, 2011, 1:36 PM ]

I know - you only have 250 megabytes of space on our GroupWise servers. When you go over, your account gets locked so that you can't send or receive mail.

What takes up space?

  • Messages that you have received
  • Messages that you have sent
  • All messages in your GroupWise folders
  • All attachments (received or sent)

Solutions

  1. Regularly delete messages in both your Mailbox (received messages) and your Sent Items folder
  2. Download attachments to your computer or flash drive and then delete the message (and its attachment) from your email. It's amazing how much space this saves.
Radical solution:
Get a CCSF Google mail (CCFmail) account - fill in this application form (also found on the MyCCSF page in the For Faculty and Staff column under Email).
Forward All mail from your GroupWise account to your Google account. Tell GroupWise to automatically delete mail from the GroupWise inbox so that it never fills up. Here's how.

Google Apps at CCSF:
With your CCSFmail account, you get access to CCSF-branded versions of:
Google Docs (upload or create online text, spreadsheets and Presentations so that they are available form any browser)
Google Calendar (Calendars that you can share with others or post on a web site)
Google Forms (a quick and pretty way of gathering information, setting up online, non-gradable, self-assessment quizzes)
Google sites (the recommended way of creating personal websites for faculty or staff)


Drag and Drop messages to folders

posted Jun 3, 2011, 9:12 AM by td.comm camias   [ updated Jul 5, 2011, 11:23 AM by Victor J. Fascio ]

You've been able to do this in the Windows version of Groupwise for a while, but it's new to version 8 of the Web version.
You can drag-and-drop messages to folders, singly, or in groups.
Note:
We have been experiencing inconsistent results in different browsers. If you are not successful with this operation in Internet Explorer or Firefox, try the other browser. Switching browsers usually has good results.

Single messages: Click anywhere on the message entry in your mailbox to highlight the message. Then hold down the left mouse button and drag to the folder. You’ll see a green checkmark under your cursor when you have positioned it correctly. Then just let go of the mouse button and you’ve moved the message.

Important! Make sure that you drag to the folder name. If you move just a little further to the folder icon, the action doesn’t work. The graphic illustrates the way to do it - you need to see that green check mark to know you've done it right!

Tip: If you are dragging to a folder in your Cabinet, you don’t have to open the Cabinet before you drag. Just drag over the Cabinet (and wait for a few seconds) to open it automatically so that you can drop the message on any of the folders inside.

Your messages saved! WebAccess auto save

posted Jun 3, 2011, 9:03 AM by td.comm camias   [ updated Jun 13, 2011, 11:29 AM ]

In WebAccess (The version of GroupWise the opens in a browser from gww.ccsf.edu): GroupWise now auto saves messages that you are composing approximately every 60 seconds. Your browser has a built-in timeout that disconnects you from composing a new message after 20-30 minutes. In the past, you lost your work - the message just disappeared. 
Now, if your browser crashes or if you get timed out, you can recover what you wrote so far. When you restart GroupWise you’ll see:
You’ll find your auto-recovered message in the Work in Progress folder, just as if you’d saved it yourself

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