CNIT Department...

Sandy Jones:  Contact me at sjones@ccsf.edu
​Email questions to me, I will respond within 24 hours or sooner.

CNIT 103 Course Overview:

Lec-52.5   P/NP Available

ADVISE: CNIT 100 or 101 or 102.

This course provides the knowledge and skills needed to install hardware , configure, repair and maintain computer systems in a typical office environment . Topics include hardware components and peripherals, assembly, upgrading and basic troubleshooting.
CSU

Textbook Information: 

COMPTIA A+ IT Tech Support (Comprehensive)

A+ Guide to IT Technical Support, 9th Edition, 

By: Jean Andrews, Joy Dark and Jill West



CNIT 105 Course Overview:

Lec-52.5   P/NP Available                                         

ADVISE: CNIT 103; CNIT 104

Introduction to the field of technical support, including the critical people skills and exceptional technical knowledge required to provide outstanding service. Emphasis on information resources and technical tools needed most to function effectively in a technical support position. Sharpen your soft skills which employers demand in all sectors.
CSU

Textbook Information:

A Guide to Computer User Support for Help Desk & Support Specialists, 6th Edition,

By: Fred Beisse




CNIT 121 Course Overview:

Lec-52.5   P/NP Available

ADVISE: CNIT 120

Forensics tools, methods and procedures for investigating computers. Data recovery techniques and evidence collection, protection of evidence, expert witness skills and computer crime investigation techniques. Analysis of various file systems and specialized diagnostic software to retrieve data. Prepares in part for CompTIA Security+ and maps to Computer Investigation Specialists exam.
CSU

Textbook Information: 

Guide to Computer Forensics & Investigations, 6th Edition

By: Bill Nelson, Amelia Phillips, Chris Steuart



If you would like to add any of these course, simply email the instructor for an addcode if space is available. It is the students responsibility to drop the course if they are no longer interested in attending. 

These courses are completely online and you will interact with the Instructor and classmates via Canvas Learning Management System. Here are some links to help you succeed in online classes at CCSF:

Succeeding in Online Classes:  http://www.ccsf.edu/en/educational-programs/distance-learning/succeedinginonlineclasses.html
Here is the link to the Disabled Students Programs and Services: http://www.ccsf.edu/en/student-services/student-counseling/dsps.html
Link to Canvas & Canvas Support Hotline available 24/7. (844) 592-2198