Blackboard Support Request Forms
Using a support request form will streamline your support request. The information in the form automatically creates a work ticket and is assigned to staff responsible for supporting Blackboard.
General Requests
Blackboard Guest Access Request Form
Specific Details About Your Issue Support Request
Blackboard Course Management
Master courses are used by MacEwan faculty to "stage" content that will be copied to "live" courses delivered to students.
Resource / Committee courses serve as "live" courses in which students, faculty and staff may be enrolled.
After instructors merge their courses using the "Section Merge Tool" Blackboard support staff can optionally
"re-merge" the course so that instructors can separate students by section in the Grade Center.
eDD Master/Review Course Creation Request
Use this form to request the creation of new Blackboard Learn eDD Master Course or Review Course.