General Technology Policy

For complete technology policy, see your course's syllabus.

TECHNOLOGY ISSUES NEVER EXCUSE COURSE POLICY.

That said, book an appointment immediately if you experience any.

Definition of “Technology Issues”

Technological issues include, but are not limited to:  Internet connectivity issues where the student cannot access the Internet or email due to a disruption of service, whether or not it is the fault of the student (e.g. lack of operational knowledge), the service provider (e.g. connection issues that service provider is experiencing in the student's area of access or that service provider has invoked to restrict the student's account), the computer (including computers accessing the Internet through a local network or a VPN), or the software that the student uses to access such resources; loss of data due to an unforeseen malfunction of computer hardware or software or transmission errors; use of software/hardware that is not compatible with Professor Rosenberg’s servers or systems, including compatibility issues where the student’s submission (e.g. uploaded file) cannot be accessed by Professor Rosenberg's software; email delays of any kind; emails not received due to spam control; Internet page errors of any kind; file rejection issues because it exceeds the maximum upload size, format incompatibility (i.e. the student is attempting to upload a file-type that is not allowed or that is incompatible with the server); use of improper or outdated software which prevents access to or usability of any area or function of the website(s).

Your Data and Privacy

This information is relevant only for the web services Professor Rosenberg uses and not those owned and/or operated by the college/university, the use of which may be required in your course.

General Technology Policy

Email

You must have an email address to which you have daily access.  Many university email systems will flag as spam those emails sent from outside its own domain.  Therefore, we strongly suggest that you not use your university email account.  Instead, most students use their personal email accounts.  But, if you'd rather, set up an account on a free email service (Gmail, Outlook, etc.) that you use specifically for your course which you can then delete at its conclusion.  Whatever you decide, please remember that failure to receive an email does not absolve you from its content.

Technology in Your Course

The Learning Management System (LMS), which includes this website, is the hub of your course.  You'll use it constantly:  to receive and submit assignments, receive course notifications, to book appointments, and to communicate with the professor - remember, the professor does not accept emails to his university email accounts.

Online Meetings (Class & Office Hours)

Be sure to download and test the Zoom software well before your first scheduled meeting.

All students will use the Zoom meeting application for all meetings, course and Office Hours, regardless of a university's official meeting application.  Furthermore, even if your course meets in-person, there may be certain classes that meet online; and, in this case, you'll be notified and provided with the Zoom Invitation (via a class announcement and/or a calendar post).

For Office Hours meetings, you will receive the Zoom meeting link in the confirmation email.

Working Online

Uploading Your Essays

You will always have at least a three-day window during which you may submit your essay, the third (or last) day being its deadline.  To that end, I strongly recommend that you never wait until the “eleventh hour” to upload your essay so that before its due date you can handle any technological issues that may arise.  Remember:  only the PDF file format is allowed.  Submissions in any other file format will not be considered.

Completing Online Assignments

Online assignments, sometimes called "modules," are completed entirely online.  Multiple-choice and free-response questions are the most common.

Many online assignments are timed—you have x-number of minutes to complete it. Therefore, always make sure that you have a reliable Internet connection and that you won’t be disturbed while completing the online assignment.

Using Your Course’s Message Board

Your course has its own message board that is available only to students enrolled in your course.  The message board is especially helpful to those who missed a lecture, who don’t understand a particular topic or assignment, or for common discussions.  Additionally, you are able to upload files with your posts (which enables you to send out a draft of an essay, for example, for others to read and comment).

The Right Software*

Because technology issues of any kind are not valid excuses for missed assignments, handouts, etc., it is important that you ensure that your computer has the most up-to-date software.  Your computer must (and probably already does) have the following capabilities*:


*These are quite basic capabilities that virtually all recently built computers possess—even older computers shouldn’t have any problems.  However, as is sometimes the case with Internet technology, you may have to tweak your browser’s permissions.  This is also very easily done, and your browser will walk you through the steps.  If you have any issues, you should visit your university’s Help Desk.