General Technology Policy

For complete technology policy, see your course's syllabus.

TECHNOLOGY ISSUES NEVER EXCUSE COURSE POLICY.

That said, book an appointment immediately if you experience any.

Definition of “Technology Issues”

Technological issues include, but are not limited to: Internet connectivity issues where the student cannot access the Internet due to a disruption of service, whether or not it is the fault of the student or the service provider or computer (including computers accessing the Internet through a local network or a VPN) or software that he/she is using; loss of data due to an unforeseen malfunction of computer hardware or software or transmission errors; use of software/hardware that is not compatible with Professor Rosenberg’s servers; compatibility issues where the student’s submission (i.e. uploaded file) cannot be accessed by Professor Rosenberg; email delays of any kind; emails not received due to spam control; Internet page errors of any kind; file size issues where a student’s file is rejected because it exceeds the maximum upload size; use of improper or outdated software which prevents access to or usability of any area or function of the website.

General Technology Policy

  • You must have an email address to which you have daily access. Many university email systems will flag as spam those emails sent from outside its own domain. Therefore, if you find that you’re not receiving course emails, you should either set up an account on a free email service (Gmail, Outlook, etc.), “whitelist” the lourosenberg.com domain, or use your personal email address. Whatever you decide, please remember that failure to receive an email does not absolve you from its content.

  • Assignments requiring file submissions that are inaccessible (due to corruption, incompatibility with my systems, software, etc.) will not be graded and may not be resubmitted.

  • Any (or all) of the following activities may be completed (or occur) online:

    • submission of essays

    • uploading files

    • file conversion (from one format to another)

    • booking appointments

    • watching assigned videos

    • blogging and/or journaling

    • exams and other online assignments

    • the retrieval of e-texts and handouts

    • accessing your course grades

    • course meetings and office appointments

    • other reasonable uses of technology, as the course, instruction, and/or assignment dictates

  • All essays are submitted only in Adobe PDF format. Any other file format (such as .doc or .docx, .pages, etc.) will not be considered.

  • You are responsible for all announcements, which are posted on the “Announcements” message board as well as emailed.

  • Mobile and even tablet versions of the LMR website lack the functionality and the screen real estate necessary to perform the vast majority of required tasks. Therefore, students should use the desktop version.

  • The LMR website is tested using Google Chrome and Microsoft Edge. Firefox also does well, but Apple's Safari is not recommended.

  • Be sure that your web browser is updated. LMR requires cookies.

Online Meetings (Class & 1:1)

  • Professor Rosenberg uses the Zoom meeting application for all class and 1:1 meetings.

  • During all meetings, students are required to use a webcam and a mic. In order to be considered “present,” students must have their webcams activated such that it depicts them clearly (i.e. no filters, a reasonable zoom setting, etc.), and mics must be working. Mics and webcams may be turned off as reasonably necessary; however, they must be activated upon request.

  • Students must locate themselves in a quiet place. Audio/Video disturbances of any kind will result in immediate removal from the meeting and, possibly, from the course.

  • Students are expected to attend all scheduled online meetings.

  • Students must have the required software and hardware installed and in working order on their computers well before any meeting.

  • It is not appropriate to test equipment during class time. Click here for further assistance.

  • All students enter the meetings "muted" and with their webcams on. To speak, the student uses the "raise hand" function in the Zoom application.

  • The Zoom meeting room is "locked" approximately ten minutes after the start of class.

  • Those who "arrive" late, even before the ten-minute “lockout,” may miss in-class assignments which, ordinarily, cannot be made up.

Working Online

Uploading Your Essays

You will always have at least a three-day window during which you may submit your essay, the third (or last) day being its deadline. To that end, I strongly recommend that you never wait until the “eleventh hour” to upload your essay so that before its due date you can handle any technological issues that may arise. Remember: only the PDF file format is allowed. Submissions in any other file format will not be considered.

Completing Online Assignments

Online assignments, sometimes called "modules," are completed entirely online. Multiple-choice and free-response questions are the most common.

Many online assignments are timed—you have x-number of minutes to complete it. Therefore, always make sure that you have a reliable Internet connection and that you won’t be disturbed while completing the online assignment.

Using Your Course’s Message Board

Your course has its own message board that is available only to students enrolled in your course. The message board is especially helpful to those who missed a lecture, who don’t understand a particular topic or assignment, or for common discussions. Additionally, you are able to upload files with your posts (which enables you to send out a draft of an essay, for example, for others to read and comment).

The Right Software*

Because technology issues of any kind are not valid excuses for missed assignments, handouts, etc., it is important that you ensure that your computer has the most up-to-date software. Your computer must (and probably already does) have the following capabilities*:

  • Adobe Reader (for viewing PDF files)

  • Java and Ajax (for web applications)

  • Google Chrome or Firefox

  • Microsoft Word

  • The ability to handle streaming media (i.e. YouTube videos, podcasts, etc.)

  • If you experience a problem with the website, try using another browser or computer.

  • As aforementioned, be sure that you submit your essays only in the .pdf format. Essays submitted in any other format will not be graded. Most word-processing applications offer .pdf file conversion - as a "Save As", "Download As", "Export As", etc. However, you can use PDF2Go to convert your file to .pdf.

  • Additionally, you must download whatever software applications are necessary in order to complete the course - such as the Zoom online meeting software and any publisher-produced electronic materials which may be assigned (see your course's syllabus).


*These are quite basic capabilities that virtually all recently built computers possess—even older computers shouldn’t have any problems. However, as is sometimes the case with Internet technology, you may have to tweak your browser’s permissions. This is also very easily done, and your browser will walk you through the steps. If you have any issues, you should visit your university’s Help Desk.