About Us


Early in 1980, after leaving the Canadian Forces, Keith McGorlick was back in Windsor, looking for work. A sales position opened up at a local roofing and siding contractor, and Keith applied and was accepted. After a few months he realized that he needed to know more about how the products were applied in order to properly assess his customer's needs. So, he decided to go out and help the installation crews in exchange for learning how to do their job.
That's what started a love affair that's lasted until today. Keith has been in the home improvement industry since then as a technician, installing home improvements with interruptions for a few years at Ford Canada and another period driving heavy trucks for a living.
After some health problems, he decided to return to his roots and spent several years as Chief Technician for the local franchise of a Canada wide property restoration company until the recession of 2008 arrived.
After being laid off, with no jobs to be had in Windsor, he decided that he'd create his own job &  he now owns and runs Lakeside Interiors, based in Windsor Ontario and now in Innisfil Ontario as well.

CUSTOMER BILL OF RIGHTS

It is our express desire, as the members of Lakeside Group, to clearly state the principles and ideals that guide all of us at Lakeside Interiors in our relationships with our customers.

It is our intent to have "100% Happy Customers"- we feel that communication is the key to this and contributes to great service, creative projects and friendly referrals.

Therefore, the following is a list of what we consider to be the inalienable rights of our customers.

  • As our customer, you are entitled to be treated with friendliness, honesty, courtesy and respect.

  • As our customer, you are entitled to full value for your money. When you buy a service from us, you should feel assured that it was a good buy, and at a fair price.

  • As our customer, you are entitled to be proud of your home and to know that your satisfaction is our main concern.

  • As our customer, you are entitled to prompt, courteous, knowledgeable answers to your questions. Our goal is to provide all the help we can give you in designing and building your project.

  • As our customer, you are entitled to the privilege of being an individual and of dealing with individuals. When there are questions about your home, you are entitled to speak with the appropriate individual so the question can be resolved immediately, in the most mutually satisfactory manner possible.
  • As our customer, we will be accessible to you and welcome all of your thoughts and concerns.
  • As our customer, you have the right to expect that there will be no loud radios being played by our employees when working on your home.
  • As our customer, you have the right to expect that our vehicles will not drip oil on your driveway and that our employees will treat your home with the respect it deserves.
  • As our customer, you have the right to expect that the area of your home in which we are working will be left clean at the end of each day.
  • As our customer, you have the right to expect that we will notify your neighbours of any disruptive or noisy event in advance.

 

WE ARE INSTITUTING OUR SAME DAY GUARANTEE… WHEN YOU CALL, NO MATTER HOW SMALL THE QUESTION, WE WILL RETURN YOUR CALL THE SAME DAY!! WE GUARANTEE IT!