Requesting Technical Support Help
All support requests are sent to the Help Desk. You can access the Help Desk website at: http://helpdesk.jchs.com
The article "Who Should I Contact?", outlines who you should contact when creating a Help Desk ticket. Once you ticket has been submitted you will receive a tracking number for checking on the status of your ticket. You will be sent an email whenever your ticket is updated.
The Help Desk knowledge base has articles that cover some of the most common questions and issues that we see. Please check there before submitting a work order.
Please do not use email to request technical support.