ITS Maintenance Announcements

Standard Maintenance Thursday 08/10/2017 11:00 PM to Friday 08/11/2017 6:00 AM

posted Aug 9, 2017, 9:49 AM by Cindy S

 

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

Production Systems:
All Linux production Oracle database and production servers:
Weblogic: DegreeWorks, ssomanager and application navigator, Banner INB/SSB, Banner 9 Self Service, Banweb, Travel and Expense, Touchnet, Etranscripts and Recruit/BRIM

Databases: DegreeWorks, IDM, ODS, Banner, workflow, appworx, luminis (including the recommended patch for Banner 9), and Logical Standby

Maintenance Planned:

Apply critical Oracle quarterly patches for July 2017 (RFC 1470)

Impact:

All Banner and related services such as BengalWeb, Workflow, Travel, and Banner Document Management will be unavailable for a portion of the maintenance window. Auxiliary systems such as DegreeWorks and IDM will also be affected. Expected downtime is 5-6 hours but could last the whole maintenance window.


Non-Standard Maintenance Thursday, 08/10/2017 8:00 AM

posted Aug 9, 2017, 9:43 AM by Cindy S

IT Services:

The following servers/services are scheduled for an extended Information Technology Services (ITS) maintenance window:


Moodle ISU

Maintenance Planned:

-          Upgrade Moodle ISU application to Moodle 3.3.1 for the 2017-2018 academic year.

-          Update Moodle ISU database for UTF8 multi-byte support.

-          Install OS updates.

Impact:

Downtime is expected to be 6 hours.


Standard Maintenance Wednesday 08/9/2017 11:00 PM to Thursday 08/10/2017 6:00 AM

posted Aug 9, 2017, 9:34 AM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:


NetCom routing update

Maintenance Planned:

Perform routing maintenance Voice/Video traffic between main campus and Meridian and Idaho Falls.

Impact:

Voice and video between main campus and Meridian and Idaho Falls will be down during the maintenance window.


Standard Maintenance Thursday 07/27/2017 11:00 PM to Friday 07/28/2017 6:00 AM

posted Jul 26, 2017, 9:53 AM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

Production Systems:
All Banner and related services such as BengalWeb, Workflow, Travel and Banner Document Management.

Impact:

All Banner and related services such as BengalWeb, Workflow, Travel, and Banner Document Management will be unavailable for a portion of the maintenance window. Expected downtime is 4-5 hours but could last the whole maintenance window.

Maintenance Planned:

Upgrade BDM to 8.6.1 (RFC 1429).

Standard Maintenance Tuesday 07/25/2017 11:00 PM to Wednesday 07/26/2017 6:00 AM

posted Jul 24, 2017, 11:11 AM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:


Production Systems:

BengalWeb, Student Advising Profile, Employee Profile, Workflow, and Banner Document Management

Impact:

Expected downtime is one hour but could be longer.


Maintenance Planned:

The BengalWeb login page will be replaced with the new centralized login page.

Non-Standard Maintenance Monday, 07/24/2017 4:00 PM

posted Jul 24, 2017, 8:38 AM by Cindy S

IT Services:

The following servers/services are scheduled for an extended Information Technology Services (ITS) maintenance window:

Production System:

Thedarktower.labs.its.isu.edu

Impact:

2 hour downtime to all lab printing.

Maintenance Planned:

Emergency maintenance, moving Oracle data from current server to physical replacement due to hard drive failure. 

Standard Maintenance Wednesday 07/19/2017 11:00 PM to Thursday 07/20/2017 6:00 AM

posted Jul 18, 2017, 1:16 PM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

1) Network outage to move switch in Bldg 14 (SUB)

2) Upgrade Cisco ISE version 1.3p8 to version 2.1p3

 

Impact:

1) Expected unavailable of network is about an hour but could last longer.

2) Wireless intermittently unavailable during the upgrade

Systems Effected:

1) Networking in Building 14

2) Wireless and ISE servers

Standard Maintenance Tuesday 07/18/2017 11:00 PM to Wednesday 07/19/2017 6:00 AM

posted Jul 17, 2017, 12:08 PM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

All Banner 9 Self Service applications including Student Advisor, Student Profile, and Employee Self Service

Impact:

Impact should be limited to the new Banner 9 Self-Service Applications. Expected unavailability of the above services is 1 hour but could last longer.

Maintenance Planned:

Install Faculty Grade Entry and Student API to production servers (RFC 1451)

 

Standard Maintenance Tuesday 07/11/2017 11:00 PM to Wednesday 07/12/2017 6:00 AM

posted Jul 10, 2017, 12:58 PM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

Maintenance Planned:

Install new php modules to support ERP training database and install Linux patches

Impact:

Possibility of issues or downtime during complete maintenance window.


Server Affected:
pineapple.its.isu.edu

Non-Standard Maintenance Activity, Tuesday, 06/27/2017 3:00 PM to 4:00 PM

posted Jun 26, 2017, 10:11 AM by Cindy S

IT Services:

The following servers/services are scheduled for an extended Information Technology Services (ITS) maintenance window:

Windows updates on test servers

Impact:
Downtime will be about an hour.

Servers Affected:

BDMS
General
fsaAtlas
EMS


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