ITS Maintenance Announcements

Moodle Maintenance - Thursday, December 22 1:00 pm to 5:00 pm

posted Dec 20, 2016, 1:45 PM by Cindy S

Moodle will be unavailable Thursday, December 22 from 1:00 pm to 5:00 pm in order to prepare for the spring 2017 semester. 


Although expected downtime is approximately 4 hours, there is a possibility it may take a bit longer.


IT Service Desk 

help@isu.edu

(208) 282-HELP (4357)

Standard Maintenance 12/21/2016 11:00 PM to 12/22/2016 6:00 AM

posted Dec 20, 2016, 7:35 AM by Cindy S

 

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

NetCom will be performing maintenance on the voice gateways.

 

Impact:

1- Calls between the Rolm and Cisco phone systems will experience intermittent disruptions.

2- Calls between the off-campus and on-campus will experience intermittent disruptions.

a-      Idaho Falls and Pocatello campus' local and long distance calling will be impacted.

b-   Meridian campus long distance calling will be impacted.


 

Addendum - Non-Standard ITS Maintenance Wednesday November 30, 2016 4:00 PM To Thursday December 1, 2016 10:00 AM

posted Nov 29, 2016, 1:12 PM by Cindy S   [ updated Nov 29, 2016, 2:26 PM ]



IT Services:

The following servers/services are scheduled for non-standard maintenance:


The #2 Air Conditioner will be electrically cut into the backup generator with a bypass switch.

This will require the #1 AC unit being shut down for a maximum of (3) hours.


There will be NO cooling in Service Rooms with the exception of floor fans moving air around.

As such,

·         ALL non-essential systems in Service Rooms need to be shut down prior to 11pm

·         All network monitoring tools in Service Rooms will need to be shut down.
All VoIP systems in Service Rooms will need to be shut down.

·         All Banner systems located in Service Rooms will need to be shut down.

Impact:

Network monitoring tools will be unavailable

Automatic Call Distribution (IT Service Desk Call Center Express) will be unavailable.

Internal VoIP will not be impacted as it is redundant with servers located in MR.

Possibility of downtime on servers while maintenance is performed.

Duration:

 4:00 PM Wed to 10:00 AM Thurs

Servers Impacted

ERP Test Server

Banner XE

Luminis Development Servers

ERP Redundant Portal Servers

Luminis Production Servers



Thanks,

Standard ITS Maintenance Wednesday November 30, 2016 11:00 PM To Thursday December 1, 2016 12:00 AM

posted Nov 29, 2016, 11:58 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

Replace bad UPS at Continuing Ed

Impact:

Complete network and voice blackout at Continuing Ed Building during replacement

Duration:

 Approximate 30 Minutes

 

11:00 P.M., Thursday, November 17th, 2016 Through 6 A.M., Friday, November 18th, 2016

posted Nov 18, 2016, 7:50 AM by Cindy S

 

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

Production Systems

All ERP systems including Banner INB and SSB, BengalWeb, Workflow, Degreeworks, and Travel and Expense

 

Non-ERP systems including IDM, HP1LGCY

Impact:

Databases and Weblogic instances will be brought down (including BengalWeb) as well as related production ERP systems. Expected outage is 5-6 hours.


MAINTENANCE PLANNED

Install October Oracle Database patches and Weblogic patches (RFC 1237)

 

Standard ITS Maintenance Tuesday November 15th, 2016 11:00 PM To Wednesday November 16, 2016 6:00 AM

posted Nov 15, 2016, 9:13 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the Weekly Information Technology Services (ITS) maintenance window:

Windows Test Server Patching

EVISIONS Argos

CommServer

Campus SQL

Windows License server

WSUS

ED Express software

Titanium SQL

Epo Server

ITS Lab Software

Main Active Directory isu

Desktop Backup

Studen Union Software

Secondary Active Directory

VM licensing server

UPs software

Evision file server

DBA file server

Global Viewer Enterprise

ITRC Software

Resched

ISEC

Viking

OCR

ITRC Events

fsaAtlas

CSGold

SimpleK

EMS

Beta Active Directory

Production Active directory

Active Directory Certificate Authority

Code42

BDMS

vCenter

vCenter SSO

Site Recovery Manager

 

Impact:

Possibility of issues or downtime during complete maintenance window.

 

Duration:

7 hours

 

Non-Standard ITS Maintenance Tuesday November 15th, 2016 2:00 PM To Tuesday November 15, 2016 3:00 PM

posted Nov 15, 2016, 9:11 AM by Cindy S   [ updated Nov 15, 2016, 9:12 AM ]

 

IT Services:

The following servers/services are scheduled for maintenance during the Information Technology Services (ITS) maintenance window:

 

Windows Test Server Patching

BDMS

Windows update server

Windows key management server

fsaAtlas

EMS

Impact:

Possibility of issues or downtime


Duration:

1 hour


11:00 P.M., Thursday, November 3rd, 2016 Through 6 A.M., Friday, November 4th, 2016

posted Nov 3, 2016, 6:17 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

Production Systems

All ERP systems including Banner INB and SSB, BengalWeb, Workflow, and Travel and Expense

Impact:

Databases and Weblogic instances will be brought down (including BengalWeb) as well as related production ERP systems. Expected outage is 2-3 hours.


MAINTENANCE PLANNED

Install Financial Aid 8.28 upgrade and 8.28.0.1 patch (RFC 1217)

NetCom Standard Maintenance, Wednesday November 2, 11:00 pm to Thursday, November 3, 6:00 am

posted Nov 2, 2016, 8:58 AM by Cindy S

Maintenance:  Upgrade IOS and Memory on MOE Routers.

Impact: Off-campus sites will have limited or no connectivity to campus resources including Internet, voice, video, and data.  (Meridian and Idaho Falls will continue to have normal data, but no voice or video, all other sites will have no communications)  MOE Sites: Meridian, Idaho Falls, Twin Falls, Dowling, Armory, Alumni, Law Enforcement, Research Park, IAC, RISE, Campus West, MCERC

Duration: Entire Maintenance Window

Maintenance:  Test Unity Voicemail redundancy/fail-over.

Impact: 
While we are testing the newly configured redundancy of the voicemail cluster, voicemail should work normally with little if any impact. 

Duration: Entire Maintenance Window

Tuesday November 1st, 2016 11:00 PM To Wednesday November 2nd, 2016 6:00 AM

posted Nov 2, 2016, 8:51 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

 

Patching of Servers Linux Systems

 

ERP

BanWeb

College Net SSO

Recruitment

Degree Works

New Lum5

IDM

Footprints

Mailman

Beverage

START

Telephone Directory

Google API

Inst. Research

Help Desk

USEC

MarCom

Impact:

Servers will be unavailable during the Maintenance window as they are patched.

 

Duration:

7 hours

 

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