ITS Maintenance Announcements

IT Services Maintenance 11:00 pm Wednesday, February 22 to 6:00 am Thursday, February 23

posted Feb 17, 2017, 7:53 AM by Cindy S

 IT Services Maintenance

11:00 pm Wednesday, February 22 to
6:00 am Thursday, February 23


While this maintenance is occurring during a regularly scheduled maintenance window, Information Technology Services (ITS) is formally announcing the maintenance to the ISU community at large due to the impact. 

ITS is continuing to replace some failing equipment that provides electrical power to our core network infrastructure. The outage will disrupt all inter-building networking, wireless and Internet/I2 (accessing ISU IT services from the Internet or accessing the Internet from on-campus will be unavailable).  

Telephone service will also be unavailable.  

For future reference: As our telephony infrastructure moves to the data network (e.g.,  Cisco handsets), any maintenance to the data network will also impact telephone calls (to and from campus). 

Standard Maintenance Tuesday 02/14/2017 11:00 PM to Wednesday 02/15/2017 6:00 AM

posted Feb 17, 2017, 7:15 AM by Cindy S

 

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

Patches on Windows Production Servers

 

Impact:

Possibility of issues or downtime during complete maintenance window

Servers Effected:

See the attached lists of production servers.

 

Non-Standard Maintenance Tuesday 02/14/2017 2:00 PM to 3:00 PM

posted Feb 17, 2017, 7:14 AM by Cindy S

 

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

Patches on Windows Test Servers

 

Impact:

Test servers will be down for approximately 1 hour.

Servers Effected:

BDMS, General, fsaAtlas, and EMS

 

11:00 PM, Thursday, February 9th, 2017 through 6:00 AM, Friday, February 10th, 2017

posted Feb 8, 2017, 7:04 AM by Cindy S


IT Services:

The following servers/services are scheduled for NON Standard maintenance during the Information Technology Services (ITS) maintenance window:

Production Systems:

All ERP systems including Banner INB and SSB, BengalWeb, Workflow, Degreeworks, and Travel and Expense

Non-ERP Systems:

Production IDM

Impact:

Databases and Weblogic instances will be brought down (including BengalWeb) as well as related production ERP systems. Expected outage is 3-4 hours but could take the whole maintenance window.

MAINTENANCE PLANNED

Install Finaid 8.28.0.3 patch (RFC 1307)

Oracle Quarterly Security Patches (RFC 1316)

 

 

 

 


Standard Maintenance Wednesday 02/08/2017 11:00 PM to Thursday 02/09/2017 6:00 AM

posted Feb 6, 2017, 9:58 AM by Cindy S

IT Services:

The following servers/services are scheduled for Standard maintenance during the Information Technology Services (ITS) maintenance window:

Windows Servers for NetCom

Standard time of Wednesday 2/08/2017 beginning at 11:00 pm through 2/9/2017 6:00 am

 

Impact:

- No new wireless authentications during        maintenance
- Rolling Wireless Outages
- NetCom monitoring tools unavailable

 

Servers Effected:

NetCom Active Directory
Identity Services Engine (ISE)
NetCom Monitoring Tools

 

 


11:00 P.M., Thursday, February 2nd, 2017 Through 6 A.M., Friday, February 3rd, 2017

posted Feb 6, 2017, 8:19 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

Production Systems

All ERP systems including Banner INB and SSB, BengalWeb, Workflow, and Travel and Expense

 

Impact:

Databases and Weblogic instances will be brought down (including BengalWeb) as well as related production ERP systems. Expected outage is 3-4 hours but could take the whole maintenance window.

MAINTENANCE PLANNED

Install new banweb.erp.isu.edu ssl

certificate (S.R. 176039)

 

Install ACA Patch for 1095Cs (RFC 1281)

 

Tentative - Install Finaid 8.28.0.3 patch (RFC 1307)



--
Deb

IT Services Maintenance - 5:00 pm, Tuesday, January 24

posted Jan 30, 2017, 7:05 AM by Cindy S

IT Services Maintenance


ITS will be performing maintenance at 5:00 pm, Tuesday, January 24 that will impact identity management (authentication) services. 

Authentication services will be unavailable for at least one hour.  

Logging into such services as MoodleISU will be unavailable during this time. BengalWeb will be unavailable during this maintenance. 

While the maintenance is expected to last one hour,  please be prepared for the possibility of it lasting longer. 

This work is in preparation for the extended maintenance window Wednesday night (6:00 pm Wednesday to 6:00 am Thursday).  A faculty, staff and student message regarding Wednesday's maintenance was sent yesterday. 



IT Service Desk
(208) 282-HELP (4357)

IT Services Maintenance 6:00 pm Wednesday, January 25 through 6:00 am Thursday, January 26.

posted Jan 30, 2017, 6:58 AM by Cindy S

Information Technology Services will be performing  system and network maintenance

6:00 pm Wednesday, January 25 through 6:00 am Thursday, January 26.

 

The following services (production and development) will be unavailable during this time:

 

Degreeworks

Argos Reporting including ODS

Banner Printing / ePrint

Banner Document Management

Computer User Tracking System

TigerTracks

fsaATlas

CS Gold

Institutional Research Systems

Stores Inventory System

Campus EMS (Event Management System)

Telephone Directory

 

While not expected, it is possible for there to be broader impact that could include, but is not limited to, BengalWeb, MoodleISU and Banner.

 

If BengalWeb were to become unavailable during this time, MoodleISU can be accessed via http://elearn.isu.edu and ISU Gmail can be accessed via http://webmail.isu.edu.

NON Standard Maintenance Test-dev patching January 19th, 3-5 PM

posted Jan 25, 2017, 6:58 AM by Cindy S

 

IT Services:

The following servers/services are scheduled for NON Standard maintenance during the Information Technology Services (ITS) maintenance window:


Test-dev patching


Non Standard time of Thursday 1/19/2017 beginning at 3:00 pm MDT through 5:00 pm

 

Impact:

Possibility of issues or downtime during maintenance window.

 

Servers Effected:

ERP Middleware Test Servers

ERP Test Servers
Banner XE

IR Development Servers

Help Desk Test Server

IDM Test Servers

Recruitment

CollegeNetSSO

DegreeWorks Test Servers

CUTS Test Server

Luminis Development Servers

Footprints Development Servers

 

Standard ITS Maintenance Wednesday January 18th, 2016 11:00 PM To Thursday January 19th, 2016 1:00 PM

posted Jan 25, 2017, 6:57 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

 

Enable multicast load balancing on the Banner network switch architecture.

Impact:

Non-Service Affecting

 

Duration:

Approximately 1 hour, scheduling 2 hours just in case.

 

 

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