ITS Maintenance Announcements

11:00 P.M., Thursday, July 21st, 2016 Through 6 A.M., Friday, July 22nd, 2016

posted Jul 22, 2016, 8:14 AM by Cindy S

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

Production Systems

All ERP systems including Banner INB and SSB, BengalWeb, Workflow, and Travel and Expense. IDM databases will be patched as well. Details are as follows:

 

pumpkin01 (BPROD, WFPROD, LUMPROD for LM5, and APWXPROD)
lobster (BPRODLSB)
palisade (IDM)
sterling (IDM physical standby)
oreo (BODS)
 
The following production Oracle Weblogic servers will be patched during the maintenance window:
butter01 and butter02 (Banner INB/SSB)
waffle01 (workflow)
bread (recruiter)
thyia and cephissus (banweb)

 

Impact:

Databases and Weblogic instances will be brought down (including BengalWeb) as well as related production ERP systems

Expected downtime 3-5 hours


MAINTENANCE PLANNED

Install Oracle Database and Weblogic patches from April  (RFC 1148)

 

11:00 P.M., Thursday, July 21st, 2016 Through 6 A.M., Friday, July 22nd, 2016

posted Jul 22, 2016, 7:56 AM by Cindy S

IT Services:

The following servers/services are scheduled for Emergency Maintenance.

Pocatello to Idaho Falls

Cable One link.

Impact:

This maintenance should be non-service affecting

Traffic should re-converge on the redundant path.


ITS Standard Maintenance, Wed July 19th NetCom standard maintenance window 11pm to 6am

posted Jul 19, 2016, 1:32 PM by Cindy S

What:  Upgrade intra-building network cabinets in the Speech Pathology building.

Impact: Complete building network outage for the Speech Pathology building

 

Duration:  11:00 PM to 6:00 AM


NetCom Standard Maintenance, Wednesday July 13, 11:00 pm to Thursday, July 14, 6:00 am

posted Jul 13, 2016, 12:08 PM by Cindy S

What: Upgrade BlueCat from v.8.0 to 8.1 for security and bug fixes

Impact: There would be an impact only if the end-user node is not configured for primary and secondary DNS.  BlueCat provides DNS, DHCP, and Network Time (NTS).

Duration: Entire maintenance window 11pm to 6am


What: Cisco Security Manager (CSM - Change Management) upgrade from v.4.7 to 4.11 for security and bug fixes

Impact:  This should not be service affecting, however, any upgrade/changes to CSM has the risk of corrupting firewall configuration enterprise wide.  NetCom will be prepared with a back-out/mitigation plan in the event the worst occurs.

Duration:
 Be prepared for a complete network outage throughout the enterprise for the duration of the network maintenance 11pm to 6am.

What: Upgrade IOS on all 3650 network switches for SNMP bug fixes

Impact: Rolling network outages in several networks to include Holt Arena and IRON

Duration:
 Normal reboot duration of 5-10 minutes per switch; also BPG convergence on the IRON (Internet/Internet2) port.  The entire maintenance window 11pm to 6am.

ADVANCED NOTIFICATION OF UPCOMING NetCom Standard Maintenance, Wednesday July 27, 11:00 pm to Thursday, July 28, 6:00 am

posted Jul 13, 2016, 12:05 PM by Cindy S

What: Replace upper and lower campus network core switch architecture (Cisco Nexus) redundant processor (SUP) cards.  (replacement of 4 cards that have reached end-of-life/end-of-support)

Impact:  Although the core network architecture is fully redundant, the replacement of these cards includes a significant risk of an unintended system reboot and/or failure of the new and old processors cards to work together during the upgrade.  System reboot and/or loss of system configuration are possible.  

This would impact all voice, video, and data of all networked systems throughout the Pocatello, Meridian, Idaho Falls, Twin Falls and outreach locations.

Duration: 
Be prepared for a complete network outage throughout the enterprise for the duration of the network maintenance 11pm to 6am.

ITS Non-Standard Maintenance, Wednesday July 13, 9:30 pm to Thursday, July 14, 6:00 am

posted Jul 13, 2016, 12:03 PM by Cindy S

What:  Application of Windows patches on the following:

Name / Service:
aim / Argos
aimdev / Argos
anaerobic / PrintQueue
apple / BDMS
ashton / BDMS
asics / CUTS
banana / BDMS
benelli / Dell SAN Reporting
boise / BDMS
bread / Recruiter
cephissus / Middleware
cobra / fsaAtlas
cookie / Luminis / CollegeNet
dallas / CollegeNet
danish / Degreeworks
denver / Degreeworks
durango /BRIM
fenrir / OCR
gaboon / fsaAtlas
gridiron / DB Monitoring
meerkat/ fsaAtlas
mizuno / CUTS
monet / ED Express Software
mongoose / fsaAtlas
peach / Campus EMS
peleus / Middleware
rad / Active Directory 
ran / OCR
serpent / OCR
skrymir / OCR
thetis / Middleware
threshold / FinAid
thyla / Middleware
tremonton / Campus EMS
zildjian / Telephone Directory
applepie / Deacon
avocado / EMC
caldwell / BDMS
cherry / BDMS
chips / EMC Gateway
doughnut / CollegeNet
duluth / CollegeNet
leadville / Recruiter
mango / Purchasing Software
oreo / ODS
orlando  / ODS
plum / Campus EMS
tokyo / Campus EMS
babybel / AD Cert Server
gretel / CSGold
grimm / CSGold
hansel / CSGold
icecream / Institutional Research
istanbul / Institutional Research
pepperjack / CADS
rapunzel / CSGold
waco / ITRC
walnut / ITRC
thumbling /CSGold
dill / Degreeworks
dover / Degreeworks
fatigue / Degreeworks
stamina / Degreeworks
charlotte / IDM
marisotter / IDM
palisade / IDM
porter / IDM
richmond / IDM
sterling / IDM
stout / IDM
alertlogic / Alert Logic
bashful / ISEC
doc / McAfee Endpoint
netflow / McAfee Netflow
sneezy / Flow Tools
testdoc / McAfee Endpoint

Impact:   Unavailable during the maintenance window.  

Duration:  Entire maintenance window.  

ITS Non-Standard Maintenance, Wednesday July 13, 9:30 pm to Thursday, July 14, 6:00 am

posted Jul 13, 2016, 12:01 PM by Cindy S

What:  Replacement of the UPS batteries in the Business Administration Data Center  (B-13)

Impact:   This is not expected to be a service affecting activity.

Duration:  Entire Maintenance Window.  

ITS Standard Maintenance, Tuesday, July 12, 11:00 pm to Wednesday, July 13, 6 am

posted Jul 11, 2016, 12:32 PM by Cindy S

What :  Application of patches on the following production Linux systems:

ERP:

vision (eprint) [rhel5]
anaerobic (ERP print server) [rhel5]
mizuno (CUTS online)
threshold (Fin. Aid data transfer)
gridiron (Oracle grid control)
applepie [ol6]
butter01 [ol6]
butter02 [ol6]
pumpkin01 [ol6]
waffle01 [ol6]
oreo [ol6]
lobster [ol6]

Footprints:
pedal
chainring

DegreeWorks:
stamina [rhel5]
dill [ol6]
dates [ol6]
danish

Mailman:
hydration (mm.isu.edu) [rhel5]
beverage (isumm.isu.edu) [rhel5]

START program:
nrimaf50 [rhel5]
nrimaf51 [rhel5]

Other:
zildjian (telephone directory)
gooseberry (Google API) [ol7]

Banweb:
cephissus [rhel5]
thyia [rhel5
]
Inst. Research:
icecream (db) [ol6]
walnut (web) [ol6]

Help Desk: pineapple [ol6]

Recruitment: bread [ol6]

CollegeNetSSO:
cookie [ol6]

ISEC:
vortec [ol6]

MarCom:
tortilla [ol7]

Impact:  These servers will be unavailable during the maintenance window as they are patched.  There is no specific order for patch installation.

Duration: 

Non-Standard Maintenance, Thursday, June 30, will being at 2 pm

posted Jun 29, 2016, 1:40 PM by Cindy S

What: Installing Patches on TestDev Servers

The following servers/services are scheduled for non standard maintenance Friday, June 30, between 2:00 and 3:00 pm.

ERP Middleware Test Servers

  • peleus
  • thetis

ERP Test Servers

  • beaver
  • berlin01
  • berlin02
  • orlando
  • rome01
  • venice01
  • warsaw01

IR Development Servers

  • waco
  • istanbul

Help Desk Test Server

  • dole

IDM Test Servers

  • porter
  • stout
  • marisotter
  • charlotte
  • richmond
  • columbia
  • ithaca01
  • yonkers01
  • yonkers02
  • albany01
  • albany02
  • jamestown01
  • jamestown02

Recruitment

  • durango
  • leadville

CollegeNetSSO

  • dallas

DegreeWorks Test Servers

  • fatigue
  • dover

CUTS Test Server

  • asics

Luminis Development Servers

  • london01
  • london02
  • florence01
  • florence02
  • sydney01
  • sydney02
  • lumfive1-4
  • grizzly

Footprints Development Servers

  • saddle
  • seatpost


Impact: The listed service(s) will be unavailable for a portion of the maintenance window.

Duration: 1 hour

NetCom Regularly Scheduled Maintenance, Wednesday, June 29, 11pm to Thursday, July 1, 6am

posted Jun 29, 2016, 8:53 AM by Cindy S

What: CenturyLink did not complete last weeks maintenance.  Therefore, the  emergency maintenance reset to the Metro Optical Ethernet  (MOE)  has been  re-scheduled for Wednesday, June 29. 

Impact: MOE connections to all off-campus locations including Twin Falls, Meridian, and Idaho Falls will be impacted.  This will affect all communications (voice, video, data, Interent, etc.) between the Pocatello main-campus and all off-campus sites. Remote campus' will not be able to access central IT resources, Internet, voice, video, data.

Duration: 30 minutes

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