ITS Maintenance Announcements

Emergency Non-Standard Maintenance – Beginning 6:30 pm Friday, April 18, 2014

posted Apr 18, 2014, 2:40 PM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance:  

Production Systems

Banner BPROD

Impact:

The listed service(s) will be unavailable during the maintenance.

 

Applying emergency patch for registration services. Unavailable for about 30 minutes.

Standard Maintenance - Beginning 11:00 pm Thursday, April 17, 2014 through 6:00 am Friday, April 18, 2014

posted Apr 16, 2014, 1:59 PM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

 

Production Moodle ISU

  elearning.isu.edu

  elearning.isu.edu/training

  
elearning.isu.edu/community

  elearning.isu.edu/district25

Impact:

The listed service(s) will be unavailable for a portion of the maintenance window in order to install security patches and upgrades.

 

Replacing SSL certificate. All Moodle sites unavailable approximately 1/2 hour.

 

 


Test/Development System Maintenance beginning 2:00 pm, Tuesday, April 15, 2014

posted Apr 14, 2014, 1:51 PM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance

 

Test Servers

BDMS (main/xtender/webserver)

EMC Array

Windows (update/key mgmt)

fsaAtlas

Impact:

The listed service(s) will be unavailable for a portion of the maintenance.

 

Applying patches and rebooting.

 

 



Emergency Maintenance – Moodle - Wednesday, April 9, 2014 11 PM

posted Apr 10, 2014, 12:25 PM by Cynthia Senicka

Emergency Maintenance – Moodle

https://mail.google.com/mail/u/0/images/cleardot.gif

The ITRC will be doing emergency maintenance tonight (install security patches to address the Heartbleed vulnerability), Wednesday, April 9, on Moodle ISU from 11pm to midnight during the standard maintenance window. This will affect the following production Moodle sites:

elearning.isu.edu

elearning.isu.edu/training

elearning.isu.edu/community

elearning.isu.edu/district25

 

Moodle ISU will be unavailable for approximately 1 hour.

*Urgent* Emergency Maintenance - TODAY - 4 PM, Wednesday, April 9, 2014

posted Apr 9, 2014, 2:20 PM by Cynthia Senicka   [ updated Apr 9, 2014, 3:07 PM ]

An extremely serious vulnerability (referred to as Heart Bleed) has been identified that affects several ISU servers on campus. 

McAfee has released an update for our Intrusion Prevention system that can block attempts to exploit this vulnerability. 

Normally ITS would not perform maintenance right now as we are in a scheduled maintenance blackout period until the completion of Freshman early registration. However, given the critical nature of this vulnerability, and the fact that Freshman registration completed today at 1:00p.m., ITS will be installing the upgrade to the IPS system starting at 4:00 p.m. 

This should not be service affecting. 

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At 5:00 pm tonight, we will perform emergency maintenance on the TigerTracks system (install security patches to address the heartbleed vulnerability). 

We will start with the testdev system at 5:00 and then the production system.  Each system will be unavailable for approximately 15 to 20 minutes each. 

Standard Maintenance 11:00 pm Tuesday, April 1, 2014 through 6:00 am Wednesday, April 2, 2014

posted Mar 31, 2014, 11:26 AM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

GoPrint – all campuses

Maple/SPSS Licensing

Bomgar

TimeClock Plus

Impact:

The listed service(s) will be unavailable for a portion of the maintenance window in order to install security patches and upgrades.

Windows and GoPrint patches.

Installing operating system patches.

Installing patches and doing backups.

Non-Standard Maintenance beginning 1:00am through 5:00am Fridays, March 28, April 4, 11, 18, and 25, 2014

posted Mar 27, 2014, 11:09 AM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance:

 

Internet 2 (I2)

 

Impact:

The listed service(s) will be unavailable for a portion of the maintenance:

 

Minimal impact; this will be service affecting to internet 2 (I2).  All other internet traffic should fail over to our CenturyLink connection during the convergence, there may be a delay in connectivity to and from the Internet.


Standard 11:00 pm Wednesday March 26, 2014 Through 6:00 am Thursday, March 27, 2014

posted Mar 26, 2014, 6:41 AM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

UCS

WiSM

New VPN (Test environment)

Impact:

The listed service(s) will be unavailable for a portion of the maintenance window in order to install security patches and upgrades.

 

NeTel will be performing routine maintenance that may impact the new VPN, wireless signal and wireless authentication, Domain Name Services, and IP address allocations.


Standard Maintenance 11:00 pm Tuesday, March 25, 2014 through 6:00 am Wednesday, March 26, 2014

posted Mar 24, 2014, 12:46 PM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

GoPrint – all campuses


Maple/SPSS Licensing


Bomgar

TimeClock Plus

 

Prod Servers

Viking (front/backend)

Compass/Document Mgmt

Enrollment Mgmt

Evisions (Argos/Intellicheck/Map)

Evision file server

CommVault Backup

SQL

Astra Scheduling

Event Tracker

Breeze

Windows License

EMC Array

Windows Update (WSUS)

File Encryption

Finaid Server

Titanium SQL

EPO & Upgraded Test EPO

Active Directory/Main & Secondary

Housing

ITS Lab software

Desktop Backup

Student Union

BDMS

Accuzip

VM Licensing

UPs

Institutional Research

DBA File server

Maintenance & Operations

OCR

SAN Notification

ITRC Events

fsaAtlas

CSGold

SimpleK

Impact:

The listed service(s) will be unavailable for a portion of the maintenance window in order to install security patches and upgrades.

 

Windows and GoPrint updates.


Installing Linux patches.


Installing updates and doing backups.

 


Installing Windows updates. Unavailable for some time during the maintenance window.

 

 


Maintenance 11:00 pm Wednesday, March 19, 2014 through 6:00 am Thursday, March 20, 2014

posted Mar 18, 2014, 12:50 PM by Cynthia Senicka

IT Services:

The following servers/services are scheduled for maintenance during the weekly Information Technology Services (ITS) maintenance window:

Fiber optic maintenance 

  Coll of Technology (RFC)

 

Impact:

The listed service(s) will be unavailable for a portion of the maintenance window in order to perform network maintenance.

 

Will cause intermittent network interruptions for several hours throughout the entire building.*

*Although other COT Complex buildings should not be impacted, there are some risks.

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