Generic account

Want to create an email address for an event/course/purpose? You need a generic role based account! 
To request a new Generic account:Lodge a OneHelp ticket with subject line: Request Generic Gmail 
Add to the message:
- name of account
- generic email address
- nominate whether this is external or internal account
- faculty that is using the account
- proxies to be added (limited to 10 proxies)

To rename a Generic account:Lodge a OneHelp ticket with subject line: Rename Generic Gmail
Add to the message:
- name of account -> name to be changed
- generic email address -> name to be changed