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If you need help with...

Course Specific Questions

For questions about specific course content, activities, assignments, and the like, students should always contact the individual faculty member directly.

Blackboard Functionality

Blackboard provides online guides for: 
Blackboard also provides general information and how-to’s for faculty at their own On Demand Learning Center.

Also, visit the Blackboard at IIT Resources page for answers to some common questions. 

Technical Issues

The Office of Technology Services (OTS) Support Desk provides faculty and student assistance with technical problems in Blackboard.

Call 312.567.3375 with problems relating to access, passwords, things not being displayed properly, etc.

You may also email questions directly to supportdesk@iit.edu.

IIT Online also provides faculty assistance with the pedagogical and teaching aspects of Blackboard.

Email iit-online@iit.edu with Blackboard questions.

IIT Online offers workshops on teaching with Blackboard and maintains the Blackboard @ IIT Google site. Visit the site for more information and a calendar of events. This site also provides a growing number of How To Pages and resources.

Most common faculty question:
How do I add my TA to my Blackboard course?


Do you have a general suggestion for improving Blackboard @ IIT? Please use our suggestion form.