Welcome to Central Florida's Coordinated Entry System (CES) Site  

Serving FL CoC 507 - Orange, Osceola and Seminole Counties

CES is a client-centered process that through data-driven methods, streamlines access to supportive services and housing in order to serve the most vulnerable homeless people in our community. 

Central Florida has recently launched a successful CES pilot which:
  • Ensures homeless individuals are known by name
  • Increased seamless connections between agencies
  • Moved us away from "first come-first serve," allowing  for a more efficient use of community resources
  • Incorporates a Housing First Approach

Important CES HUD Documents

HUD Coordinated Entry System Policy Brief

HUD Notice CPD-16-11 Prioritizing persons experiencing chronic homelessness

CES Community HUBS

If a client presents as homeless (staying on the streets, in an emergency shelter, or hotel paid by charitable organization) and your agency is not currently trained in Coordinated Entry, you can refer the client to a HUB for a face-to-face assessment, or have them call 2-1-1 for a phone assessment.

Orange County Family HUB:
United Against Poverty (UP Center)
150 West Michigan Street, Orlando, FL 
Fridays 1:30 pm - 4:00 pm 

Orange County Chronic HUB:
Health Care Center for the Homeless (HCCH)
816 W Central Blvd, Orlando FL 
Fridays 9:00 am - 12:00 pm 

Seminole County HUB (Families or Chronic)
Northland Church (Care Center in The Rink)
522 Dog Track Road, Longwood, FL
Mondays 1:30 pm - 4:00 pm

Osceola County Family HUB:
Goodwill Job Center Kissimmiee
1356 E. Vine Street
Kissimmee, Florida, 34744
Tuesdays 10:00 am - 1:00 pm

Subpages (1): Resources