Need Help?
Help is just a click away:

The Staff Intranet is home to many great resources:

Our Team:

Barry Lambson, Director
Jimmy Loffer, Tech
Ryan Fraley, Tech


Moving day!

posted Apr 30, 2019, 11:05 AM by Barry Lambson   [ updated Apr 30, 2019, 11:09 AM ]

Spring Cleaning is my favorite time of year, and the best thing to clean is FILES! Not flies, files. We are in the final stages of "Going-Google" and the last push is moving from h drives to Google Drive and Team Drives. 



We have just a little less than a month so we are asking that you begin now to backup, delete and generally clean files you use for work. We will be re-imaging ALL computers this summer, so any files saved to the desktop will be lost. The best way to transfer your files from your h drive to your google drive is simply drag-and-drop:

It's that easy! You can let this process happen in the background. For those of you with TONS of files, no worries, just begin the process at the end of the school day and let it run overnight.

We would also like you to gather a list of any software that is unique to your classroom and if possible get us the media to install it. 





Mayday!

Popups still dragging you down even though you have popup blockers and malware? It's possible you have inadvertently enabled "Website Notifications." It's easy to do, it is very sneaky:


For sites like Facebook, Yahoo, MSN or other news outlets you are going to get these requests. The ones that are really annoying though are sites that sell stuff. These notifications can come through even if you don't have the website open. You can check to see if you have  any of these notifications my clicking this link:



You will see a list of sites you have already blocked or allowed, this may be a surprising list, it may not:



From here you can remove notification you no longer want to receive. Peace and quiet once again. 



Lest we be fools

posted Mar 29, 2019, 7:06 AM by Barry Lambson   [ updated Mar 29, 2019, 8:59 AM ]



We've been breached, and as always it was an inside job. 

I recently tweeted about a new and fun way students are using Google Docs. Unfortunately it's not how we would want. 



The article describes situations where students are using Google Docs to "share" anything from lists of kids they hate to pornographic images. This practice has found it's way to HUSD, bringing up some serious questions about filtering and classroom management. There are a myriad of tools for filtering and monitoring, we can even just block it all. I think it's a hybrid solution, because if you can't see their screens then it wont matter what filters or blocks we implement, they will be off in the weeds. One incident we had it was discovered that a kid was able to waste time in two of 3 classes he has where he uses computers. When asked why he didn't do it in the one class he said, "there are too many people around." That is a great practical step moving towards a comprehensive solution.

We have rules and laws that govern how we drive on the freeway's, we should also be helping our students understand what it means to follow the safe practices of being on the internet. This goes beyond AUP's, this is a continual conversation with students, teachers and admins. Digital Citizenship is not a buzzword, or a cute catch phrase; this is the generation that has never not had technology at their fingertips, they are coming in literally wired to be in this world. Their knowledge is not that of having discovered the technology, but of having literally grown up with it. This means that yes, they are savvy users, but not exactly discriminate selectors of the content they consume. They are children, they are in the formative years and we are handing them a bottle of whiskey and saying "use it only for the right reasons, ya know, like cleaning wounds or something. Just be sure not to drink it."

We need to re-think how we have our kids engage with technology, we need to become willing participants and be informed and proactive so that the blocks and filters we implement will have the full intended effect. To that end we will be holding a Digital Citizenship Forum at 7 pm on Monday April 8th at the District Office Board Room. This will be a moderated discussion that will touch on the changes we need to implement at school and at home. 


Nobody's Fool

Remember Carmen Sandiego? Well she has apparently been up to no good again and this time you can hunt her down in Google Earth! Check out the trailer below, then click the link in the description to start hunting this international thief using the best map in the world! It's actually really fun and the live maps from Google really bring home the geography lesson. 



Luck has nothing to do with it

posted Feb 28, 2019, 2:06 PM by Barry Lambson   [ updated Feb 28, 2019, 4:27 PM by Robert Koerperich ]


Ron Swanson. He's my hero, if you don't know who he is, look him up. March is here and it's supposed to be the lucky month right? Catch a leprechaun, find a pot of gold, win a sports game, ya know. Is luck a thing though, is the randomness we experience really random, or is it all a product of general conditions that we place around ourselves? I'd like to think that the better we plan the better our "luck," but I also recognize that sometimes, stuff just happens. All that said, I'm aware that the more we prepare the better things turn out. If we rely solely on "luck," then we set ourselves up for disaster. The same holds for how we interact with technology in the classroom and in general. 

You may be aware of the latest internet "craze," the MOMO Girl. Don't look it up. I warned you. The thing is, your students have. Several have here on our computers here in the district. Sure it's shocking, it's intended to be so. It gets's the clicks. What do those clicks mean? We live in a world of click-bait and fake news. Well the MOMO Girl, and I'm sure other similar nonsense, have been proven to be primarily one thing: people truing to steal your personal information. I know I've mentioned this before, but we are becoming the delivery vehicle for this stuff. We click on EVERYTHING. We all do it. Don't deny it. The issue really is that we are giving into social engineering that can now spread globally in the blink of an eye.

What do you do to stop it? Well, we aren't going to stop the people with malintent(not a real word, leave me alone Lance), we can mitigate the spread by simply being informed. We can't be the ones scared in the corner, we have to be the front line. Be informed and informative to your students, dispel myths and give them good information. It's at our fingertips. 

Here's an informative article, use it to teach about cyber bullying, identity theft and good digital citizenship. Don't give in to the hype.


Luck may have played a small part

I recently finished the NatGeo Series "One Strange Rock."

This is a phenomenal series that interviews 8 astronauts and asks them about the perspective they gain from seeing our planet from outer space. They conclude that what we have down here is special, and a miracle that life even exists. Luck? Who knows, but you can feel and see the appreciation on their faces as they relate the awe and wonder when they realize what we share.



My Love Language is Words of Assimilation

posted Jan 30, 2019, 2:25 PM by Barry Lambson



Resistance is Futile, especially if we aren't vigilant. Resistance to what you ask? Resistance to the "new." Too often we feel like we "know enough," or why would I need that?

I recently read this entry on Medium from author Andrew Savikas:

We are moving away from a 20th-century notion of learning as picking up a set of fixed assets to a 21st-century notion of learning as constantly reinventing and augmenting your skills. In the past, your skillset was authoritative, transferred to you in delivery models — often called schooling — and had a wonderful scalable efficiency. How do we move to a model that requires participating in ever-changing flows of activities and knowledge?

He proposes an important question; are we evolving how we learn, not what we learn? I feel this is important as we all move forward as educators, do we really practice what we preach? Are you able to transfer knowledge to your students because you yourself obtained it in a unique and provoking way? 

I ask these questions because I feel that we answer a lot of the same help desk questions over and over. Not that we don't love it, but I do wonder where the line is drawn between learning and "just knowing how." I'm going to let you in on a little secret: We don't know everything about technology and Google is our best friend. What I mean is, there are solutions to common issues out there, and if your excuse to call us is that you don't have time to learn a new skill, well then I think you are shorting yourself as an educator. We love providing quality service here at CS, we love helping people out. Where we tend to feel worn down is when people don't become responsible for their own learning. Let's work together as we move forward the rest of this year, help us help you by doing some leg work before you put in a ticket, we will all feel better for the experience.


Now we're talking

Ever want to talk your favorite character in your favorite novel? Now you can! Google has set up an AI project that lets you ask a question and the answers are from novels and literature. It's the perfect inspirational quote generator! You can even filter to the type of literature. Give it a shot!

Talk to Books

Let's get this party started

posted Jan 11, 2019, 1:43 PM by Barry Lambson   [ updated Jan 11, 2019, 2:03 PM by Robert Koerperich ]

2019 came in like a ton of bricks, and hopefully, we can build a nice house within them instead of a wall. That wall being our sometimes inability to take in and expand on new skills. That being said I would like to know from HUSD what computer skills you think you need more of or do you actually think you are good and don't need to learn anything else. If that's the case, are you willing to mentor others? 

I have created a little survey asking these questions and would ask you to fill it out honestly. It's anonymous, so no need to be shy on skills you feel you lack. This will help us focus on the kinds of help and on the spot training we need to be providing. 

Survey



Speaking of surveys and quiz, Google has updated the Gooogle Forms site, and it has some pretty fantastic features, check it out here. 

Quiz Blog


 

It's beginning to look a lot like Pod-Casts

posted Dec 3, 2018, 6:04 AM by Barry Lambson

As we finish out 2018 I hope you are yours have a great holiday season and get to spend time with those you love the most. 

This has been a year of growth, to say the least. We have made many changes and hopefully for the better. If you are still feeling the growing pains with Infinite Campus you are not alone. We have spent countless hours on tickets and reporting and data clean up. There is still a lot to do and I want to give a shout out to those of you who have helped your fellow employees as you have learned new skills. This kind of knowledge sharing is key to our success as a district. 

One area of growth that I have been working on has been to expand my professional sphere and making connections in our industry. To do this I contacted some educators who teach in rural districts like ours and we decided to do a podcast. I know, kind of cliche but we have just crossed the year mark and are still going strong. 

I have some really great co-hosts who make the show way better than I could ever do alone. Tammy Neil is a computer science teacher in Shawnee Florida She has been teaching for about 25 years and her attitude is one of "get it done!"  She runs a couple of Twitter chats, #ruralredchat and #fledchat. These weekly conversations connect rural educators from all over the nation providing tips and opening up the conversation of rural education to those of us in the corners of the world. Her experience along with her huge heart makes her not only a fun host but also an inspiring mentor. 
https://twitter.com/TG_Neil 

Luke Meinert is an IT Director for the Yukon Koyukuk District operating out of Fairbanks Alaska. Luke actually flies to many of his sites. Hearing how his rural district provides services to his far-flung schools is fascinating and enlightening. His district just instituted an eSports program, and if you are like most that at first sounds so 2018, but we actually did an episode on eSports where we interviewed the head of the Electronic Gaming Federation, the group that helped him set it up. It will blow you away what this industry is actually doing for our kids. 
https://twitter.com/lmeinert
.

You can listen to that and other episodes at https://redbarnpodcast.wordpress.com/ 

We are on iTunes, Google Play and Stitcher, and I'll say it has been one of the best things I've ever done. It's helped me connect with so many people like us; rural educators who want to make a difference in our kids' lives. 

Thanks!


Attitude of Grattitude

posted Oct 31, 2018, 8:55 AM by Barry Lambson   [ updated Oct 31, 2018, 8:59 AM ]

It's hard to believe that we are already in the penultimate month of the year. We have been going along at a quick pace and learning as we go. From Infinite Campus to Cameras to Chromebooks, it's never a dull moment at Computer Services.


Infinite Campus has added a whole new layer of instruction and complexity to our daily lives and I acknowledge that for some it has been mostly a headache. To that end, I want to reiterate the access to Campus University that we all have access to. It is a tutorial based webinar system that allows you to sign up for online classes and will give you more advanced knowledge on using Campus more effectively. 

Access the University by Clicking on the Community link in the Campus Tools window. 


Then Click the ICU icon on the right-hand side. 



Once in there you can pick from several courses:




STEM has become a huge buzzword in education, and at times I worry it's more to sell stuff to schools. Here is a Ted Talk explaining why it's actually so important. 





Geee it's mail!

posted Sep 28, 2018, 12:02 PM by Barry Lambson   [ updated Sep 28, 2018, 12:03 PM ]


We have officially moved to G-Mail, completing our migration as a Google Apps For Education District. Your normal username and password gets you into G-mail. The mail is still migrating from 




HUSD 3 Gmail Account Access



To access your new HUSD Gmail account

Go to www.holbrook.k12.az.us

Hover over the QuickLinks Button       

Select HUSD Gmail



On the login page

Enter your username

Click Next

Enter your password

Click Next

Welcome to Gmail!





The only time it's cool to get snippy.

Do you want to send a screenshot but not of your entire screen? Do you paste pics into word docs then email them?  Did you know there is an easier way that is built into your computer already?!

It's called the Snipping Tool and I use it probably every day. 

Just click Start then start typing Snipping tool then select the tool





When it opens Click on New

The screen will gray out and give you a crosshair. Click and drag over the area you want to share.
Once it's captured you simply copy and paste into email, document or chat.


Speaking of chat..

We now have Hangouts Chat available along with G-Mail. 

In the bottom right of G-Mail is a Hangouts Chat feature. This has been great for us at Computer Services because we can talk to you guys and help you through tech issues. Great for teachers who have an issue that talking through may help. 

All chats are archived and saved, so don't forget you are using a work resource :)



Additionally, you can go to chat.google.com and under your HUSD login, you can create "meetings" or hangouts that act as video conferencing sessions. You can even share your screen or application window.


Hit us up! We can help you better in many instances with this tool.

Last note, don't forget to let us know what password you need reset, which service site or application :)  


So it begins...

posted Aug 27, 2018, 2:27 PM by Barry Lambson   [ updated Aug 27, 2018, 3:22 PM ]

Is it safe to come out? Probably not, but that's what we like right? A challenge. The 2018-19 school year is shaping up to be one of unique and fun challenges. 

Infinite Campus. I have heard "Infinite Carnage, Infinite Chaos, and Infinite.." well, I can't say that here. We have moved to a new SIS and so far the vast majority of you.. well, hate it. Don't get me wrong, but that's OK. Changing platforms is hard, difficult and throws a learning curve you may not have been expecting this year. I say it's OK to hate it because we are here to help. 

Infinite Campus is a very robust and detailed program, I am learning it along with you and I have come to the following current conclusions:


1) There are lots of ways to do the same thing. I feel this was intentional on the companies part, as all users have a different way of interacting with the application. From Federal Projects to Food Services, and from Principals to Teachers, Campus has many ways to access the same data. As a teacher your access should be open to input grades, take attendance and post grades. There are multiple ways to do every task and that can be overwhelming, and a little frustrating. 

2) It's not always obvious how to do what you need to do. Because the program has so many options it's not intuitive as to where those options are. 

3) There are a lot of you and a couple of us, and we aren't keeping up with all your questions.

All that being said we want to be able to provide a high level of service and as such we want to remind you that the district as a whole is subscribed to Infinite Campus University. This online learning tool is really amazing, in that is lets you attend or watch after the fact, courses that are geared to the usage of Campus. These instructor lead classes are done online and you can learn everything from grade book to advance report extracting. 

You can access Campus University by going to the Campus Community, then Clicking ICU in the toolbar. 


If you have forgotten how to get to the Community, it is under the waffle menu or the tool drop down:



Can you hear me now?

Let's talk about headphones. Over the last 4 years, we have spent nearly $8,000.00 dollars on headphones for the district. Every year we need to order more, and we will continue to do also as long as there is a NEED. I think we need to assess those needs better. The first set of headphones that your students use should be their own. A majority of kids have them in their pockets or backpacks, especially at the secondary levels. Besides being WAY more sanitary, this also helps eliminate the need for so many concurrent purchases. When you need headphones we will get them, let's just be sure we NEED them first. 

Tickets

Just a quick reminder to please use the HelpDesk Website when sending us a technology-related ticket in lieu of just sending an email to one of us or the desk email. That does work, but it makes it harder for the guys to find you as the email is missing vital info that help the techs plan their day. 

Thanks! Lets have a great year, we can do hard things!

May we always "be glad"

posted Apr 27, 2018, 11:58 AM by Barry Lambson   [ updated Apr 27, 2018, 1:29 PM ]

This is it, folks, here we go. It's time to come in for a safe landing, bring it home and emerge from the cockpit feeling like we pulled it off by the skin of our teeth. Thanks for everyone's help during testing in April. We had nearly 900 computers all going at once. I'll admit, I lost a lot of sleep those few weeks, wondering if we could pull it off, if we could "fly that close." Well, we did it, and it was because of how we all worked together, so thanks again for pitching in when it came to moving carts and turning on computers. More especially thanks for your cool and collected demeanor when the few issues we had would arise. We were able to keep a tight formation as we worked through each minor adjustment. 

So as we wrap it up and prepare to park it in the hanger, I just wanted to remind everyone of a few steps to take with your computers.

1) Back up your data! Make copies on flash drives, external hard drives, personal Google Drives or other cloud services. This is really important as we will most likely be sweeping all machines and preparing them for next year. Please remove personal files like music or movies off of the computers and shared drives.

2) Do NOT unplug and box stuff up! Please leave all computers and laptops where we can get to them over the summer. If you hoard a machine it will not be updated and will not work on the network next year. 

3) Clean your machines. We have had to replace a lot of keyboards this year due to "particle build up" under the keys. We get that your day is hectic and you are lucky to even get to eat. But if you do, and you do it over your desk, please take a few seconds to turn your keyboard over and knock out some of the build up. Wipe the mouse and keyboard with a wipe or a damp paper towel even. 

4) Mark technology that you need removed or repaired. Let us know if you don't need it or, if it's not working. Remember also to get your inventories to your secretaries. 


These few steps will really help us out over the summer!


SPAM!

Another housecleaning item to consider. Are you still getting lots of SPAM mail? Not the foul or malicious kind, but the annoying sales offers, newsletters, and mail-lists? Then you signed up for something that probably sold your email address to other marketing companies. I have faced this myself recently after attending a conference. I threw my business card in a pot for a drawing.. and the rest is history. 

The thing about these types of email, they are not really considered SPAM in the same way malicious content is. The senders are figuring out ways to work around and make them seem like normal mail. They are getting through due to companies that know how to engineer mass mailings, and by rights, you somehow signed up for them. 

Regardless, the best way to fight this is to UNSUBSCRIBE. At the bottom of every marketing, email is typically a link that will let you "opt-out" of these lists. It's a drag if you get on several lists, but it's worth it.


HELP!

The 17-18 School Year has been a busy one for the help desk. You have put in 2004 ticket since August first, and we have closed 2029 in that same time. I know that looks weird, it just means we also closed tickets from before that date as well. 

Here is the break down for each school:
hdesk

As far as how each of your favorite techs did this year:

leader
Looks like Jimmy was the definitive "winner." He received the most positive customer feedback this year so thanks to your ticket survey replies it boosted him over the top! Good job Jimmy.

Finally..

I'll admit, I have really enjoyed this year's theme of "Glad to be here." It means a lot to me, it hits home for why we do what we do. It makes me proud to be a part of something that I believe really makes a difference in the lives of kids and our community. We have broken a lot of barriers this year; new CS location, new plans for Countywide internet access (stay tuned), more tickets closed, more kids testing at once on new bandwidth. New milestones for our state when it comes to education. It's never dull around here. That being said I hope we all continue to break barriers, shoot upward, land safe and get home together. The Blue Angels showed us how they do that, and this video proves that they continue that legacy. #GladToBeHere!







1-10 of 36