Known Issues

CNIT attempts to track known issues and common problems reported by our campus users.  If you have experienced an issue with BergApps and don't find the solution addressed in the FAQs or other resources on this support site, you've come to the right place!


Difficulties viewing images in Internet Explorer 8

On some occasions, images in email may not be displayed when using Internet Explorer 8, and the option to turn on image display is not available.  This is a known issue with IE8.  We encourage you to upgrade to IE9 or a different browser such as Chrome or Firefox.  If that is not possible, this workaround can address this issue:
  • Launch IE8, if it is not already running.
  • Go to -> Tools -> Internet Options.
  • Clik the Security Tab -> Choose Internet then Custom Level.
  • Scroll Down and find Miscellaneous -> Display Mix Content -> Enable
  • After approving warning, restart IE8.


CNIT Support
By phone:
  (419) 448-2088

On the Web:
  CNIT Home Page
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