HDI Awards
Call for Nominations 2017

For years HDI New England has been honoring the best and brightest employees across various organizations in our area.  Multiple awards are celebrated at one event. We are excited to recognize outstanding Support Analysts and Desktop Support Technicians at your company!

The HDI annual awards event serves as a great opportunity to recognize members of your staff, co-workers or peers. Check with us or others at your organization to ensure that at least one member of your organization has an active HDI NEC membership. To begin the process to highlight these outstanding employees, please go to one or all of the following links and fill out the nomination form. Once successfully submitted, you should receive a confirmation e-mail.  To make sure your nomination is received or if you have any questions, please e-mail Marie DiRuzza at president@HDINEC.org or Sara Cook at s.cook@firstproinc.com after submitting the online form.  Nomination is FREE and you and your nominee(s) is invited to attend our December awards ceremony!

Our annual awards banquet will be on Thursday December 8th at 5:30pm at Kings in Burlington, MA . It is a great night filled with recognition, networking, food and fun! Register online at EventBrite.

Analyst of the Year 
Nomination Deadline - October 31st

Requirements to Nominate:
• The nominee must currently be working as a tier 1 support analyst with at least 75% of their daily tasks related directly to direct customer tier 1 support and must have a minimum of 9 months experience for the past 12 months
• This award is not for supervisors as it is focused on the person delivering the services
• Any previous year Global winner in this competition is not eligible for subsequent nomination

Key selection criteria:
• Customer Service
• Team commitment and value
• Knowledge sharing
• Leadership
• Technical aptitude and knowledge

Desktop Support Technician of the Year
Nomination Deadline - October 31st

Requirements to Nominate:
• The nominee must currently be working as a desktop support technician and must have a minimum of 6 months experience in their present job
• The nominee must provide actual desk side support. This award is not for supervisors or team leads, as it is focused on the person delivering the services.

Key selection criteria:
• Customer Service
• Prioritization and Business awareness
• Resourcefulness and creativity
• Teamwork Technical aptitude and knowledge
The nominator presents to the local chapter a personal business profile of the nominee, including specific attributes that demonstrate the nominee's understanding of industry standards, commitment to excellent service, and record of consistently exceeding performance objectives.

The winners from each of HDI's five local chapter regions are invited to the HDI Annual Conference & Expo, where the winner of both awards will be announced. The deadline to submit a nomination is October 31st.
Frequently Asked Questions:

Q: Can I nominate someone if I am not a member of HDI?
A: It is not required that the nominating manager is a member of HDI, however at least one person from your company/site where the nominee works must be a member of HDI.

Q: How long does it take to nominate someone?
A: Nomination is completed on line by answering a few questions.  This should take less than a 30 minute investment of your time.
Q: Can I have nominees for both Analyst of the Year and Desktop Support Technician of the year from the same company?
A: Yes!  There is a limit of two nominations per award per company and all nominations must be approved by the department manager.
Q: Can I nominate the same person for both Analyst of the Year and Desktop Support Technician of the year?
A: Unfortunately you cannot nominate the same person for both awards.  Please review the criteria for each award to determine the best fit.

Sponsored by:
Robert Half Technology Logo

Congratulations to our President and 
2016 HDI Manager of the Year!

Please join HDI New England in acknowedging the finalists for the HDI 2016 Manager of the Year award Marie DiRuzza, Shanna Gilberg and Michael Little. At the 2016 HDI Conference in Orlando, Marie DiRuzza was selected as the winner of this prestigious award. Read more about it on our blog.

HDI 2016 Manager of the Year


firstPRO is a full service, independent staffing and recruitment firm that has been providing talented professionals with exceptional opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. 

Our mission is to provide a seamless staffing and recruiting process for our corporate clients, candidates, and temporary staff. We take the time to gain an understanding of our clients’ and candidates’ needs in customizing our recruitment process as each position and department culture is unique. 

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