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Phoning in a Tech Request 

Call the Tech Support phone: 201-662-6560
If you are calling from inside the district just dial ext. 6560. In many cases your problem can be resolved or questions can be answered while you are on the phone. We try to have a real person answering the help desk line from 8:00 AM to 7:00 PM but if no one answers please wait until your call goes to voice mail and leave a message that: 
  1. Identifies who you are 
  2. Identifies what Department, Program or Center and room you are calling from 
  3. Describes as fully as possible the problem you are having 
  4.  Gives us the best way to contact you, i.e. phone #, email, room visit 
 Please remember to identify yourself. A message left through the Helpdesk phone system does not identify the caller in caller ID. After your call is received, a problem ticket will be entered in the help desk system and you will get an email notifying you of the person that has been assigned to help resolve your request. A technician or Tech Services staff member will contact you as soon as possible to resolve the reported issues or problems and to keep you informed of status of the help request.



Recent Announcements

  • PowerSchool PowerSchool has been upgraded to version 9. Go to the PowerSchool Documents folder to learn more. You can find the link in the menu on the left.
    Posted Aug 26, 2015, 7:47 AM by Google Webmin
  • We Are Now A Google District! Since all HCST High School freshmen will be receiving  Chromebooks, we have switched over to Gmail for email and Google Drive for storing and managing documents. Visit our  Google Training ...
    Posted Aug 26, 2015, 7:29 AM by Google Webmin
  • Safari Montage Discontinued Our Safari Montage subscription has been cancelled due to lack of use. The cost for the annual subscription could no longer be juestified.
    Posted Aug 26, 2015, 7:39 AM by Google Webmin
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