Hoover City Schools uses instructional technology as one way of enhancing the mission to prepare and inspire all students for lifelong success by teaching the skills, knowledge, and behaviors students will need as responsible citizens in the global community. Excellence in education requires that technology is seamlessly integrated throughout the education program. In an effort to increase access to those 21st-century skills, HCS has made it a goal to offer students a 24/7 accessibility to their learning through this “Engaged Learning Initiative” (ELI). The individual use of technology is a way to empower students to maximize their full potential and to prepare them for college and the workplace.
Office Hours: We will not have pick up or drop off hours at our location this year. All devices/chargers must be sent in through the school.
Device Request/Pickup: If your student does not currently have a device , you may request one here. https://docs.google.com/a/hoover.k12.al.us/forms/d/e/1FAIpQLSeyeTPqKkWfe7D-ghFXPYq8C_UFdhgHCq-xn8UjGOvH4fHsFQ/viewform
Once the device has been requested, it will be sent to the school. All infosnap information must be complete for the current school year in order for the student to receive a chromebook.
Repairs: Students may submit devices for repair here.
Turn around time for repairs will be 3-5 days. Repairs must be sent in through the school.
Lost/Stolen Chromebooks: Requests for replacement chromebooks for any lost or stolen can be requested through Service Request. We must have a police report for any stolen chromebooks. The fee for the chromebook also must be paid prior to a new chromebook being issued.
Chargers: If your child needs a charger, please fill out a service request online via our website www.hcseli.com. The cost for a charger is $40.00. That can be paid through My School Fees. Please allow 3 days for the fee to be added to your account. If you have requested one before today and have not received it, please resubmit the request.
Protection Plan: Protection Plan for 2016-2017 may be purchased via My School Fees. You will be able to purchase the protection plan through September 30th. Make sure to select Hoover IT Department instead of the child’s school. If you have questions, please refer to the instructions listed on our website.
Fees: Fees may be paid online using the same process as paying for the protection plan.