The ABCs of Business Writing (ETF)
In the business world, the person who can write proper English often is the one who gets the job or promotion. The ABCs of Basic English covers grammar, punctuation, and spelling with a focus on fixing the most common writing mistakes. If you need to write effective letters, emails, reports, proposals, brochures, press releases, or other materials — if you want more money in your pocket — this fun and life-changing course is for you.
Student Learning Outcomes: Common English grammar and punctuation mistakes; Common issues with spelling and correct word usage; Writing more effective sentences and paragraphs; Writing effective business letters and emails; Writing effective business proposals; Report Writing
Instructor: Judah Freed has taught writing to adults for more than 30 years. He is an award-winning author and journalist, publishing more than a thousand articles in local to global publications in the U.S. and Europe. He loves empowering people to use the English language for improving their lives. [15hours]
Social Media for Business Series (ETF)
Whether your customers are visitors or residents of Kauai, more and more of them are turning to the internet to find your small business. Social Marketing pro, Linda Sherman, explains to you how social media marketing fits into your overall marketing plan and takes you on a deep dive of the important social media tools including Facebook, Twitter, Google Plus andYouTube. At $39 per three hour class (half that with support from the Dept of Labor that OCET has arranged for you to easily obtain), the classes are a tremendous bargain that your business cannot afford to ignore.
Instructor: International, multicultural marketing pro, Linda brings a distinguished background of international subsidiary CEO/CMO to her Social Marketing expertise. These include CEO Club Med Japan, Barilla Japan and CMO Wal-Mart Japan. Linda Sherman has been featured and quoted in The New York Times, Christian Monitor and other leading publications. She devised and implemented an innovative guerilla-marketing plan for ZIMA in Japan that produced a lasting, profitable success. Linda has hands-on technical skills in building and search optimizing WordPress websites and an influential on-line presence (ItsDifferent4Girls.com/my-links). Her company, The Courage Group, provides websites, digital film, branding and social marketing strategy and training. Linda has lived on Kauai since 2004 and enjoys outrigger paddling and tennis. See her work on KauaiMarketing.com.
Social Media for Business, Getting Started Overview
How to integrate social media marketing into your overall business plan. What is each major social media platform and what does it offer. What are the bare essentials you should address. How should you prioritize your time. How to engage fans and respond to customer complaints posted on social platforms. How to select and manage others to assist you. Unlike the other classes in this series, this is NOT an interactive, hands-on class. There will be several structured opportunities to ask questions but the rest of the class will be an orderly presentation. No laptop required unless you wish to use it to take notes. [3hours]
Social Media for Business, Google Plus and YouTube
Did you know that YouTube is a search engine? Your prospective customers go to YouTube to search on topics that could be answered by your business. iPhone and Android smart phone videos can be loaded directly to YouTube. You will learn how to set up a YouTube channel and integrate YouTube into your website and other social media platforms. GooglePlus is not yet a vibrant social network but it is important to your business because like YouTube, it is Google so it helps your business get found. Learn the basics of how to set up and use Google Plus. [3hours] Bring your own laptop.
Social Media for Business, Intermediate GooglePlus
You now have a Google Plus account. In this class, you will learn how to use this platform effectively. We will cover Google Plus About Page set-up, HangOuts, circle filtering, styling your writing, notifications, authorship and a follow-up on concepts from the introduction class, including how to +mention and address posts. All Google Plus classes include membership in the valuable KCC-OCET Google Plus circle. [3hours]
Bring your own laptop.
Social Media for Business, Introduction to Facebook
This class is for those who want to have a Facebook Page but don’t know how to get started. You will learn essential basics; how to set up your page, how to use the admin interface, what you should post on your page and how often you should post. Note there is a difference between a Facebook personal Timeline (profile) and a Facebook Page. Personal Timelines have "friends", Pages have "likes". Pages are for brands, companies and non-profits. Personal Timelines are for individuals.
It is expected that you already have a Facebook personal Timeline (profile) and know the basics of using Facebook. [3hours] Bring your own laptop.
Bring your own laptop.
Although Twitter is not yet popular on Kauai, travelers to Kauai from the US mainland, Canada and elsewhere may use it both to search for information and to talk about your offering. In this class you will learn how to set up your Twitter account and the basics of how to tweet, post photos on Twitter, find mentions of you and your business, and interact with customers. [3hours]
Social Media for Business, Intermediate Facebook
This course is for those that are already using Facebook for their business and want to get tips to make their efforts more effective. There will be reviews of existing Facebook Pages including an opportunity for class participants who wish to get feedback on their own Pages during the session. Topics include: About Page checkpoints, is yours complete? Creating milestone pages; Maximizing your interaction with fans; Adding apps and creating custom app covers for them. [3hours] Bring your own laptop.
Social Media for Business, Intermediate Twitter
You have a Twitter account but you realize you could be more effective. You will learn how to use Twitter tools, what to tweet about, how to participate in a Twitter chat, how to find people to interact with, what Klout is and why it matters. Example tweets, including those crafted during the session based on class participant business situations, will help you see what to do and what to avoid. [3hours] Bring your own laptop.
American Sign Language Series-Level 1 (ETF)
The American Sign Language class series will be a blended learning environment loaded with face-to-face as well as online practicing. Certified and seasoned instructors will lead you in exercises and conversations in the classroom, as well as show you how to use the online tools for practice at home. Both instructors have been working with the State of Hawaii for many years to advocate and interpret for the Deaf community.
We invite all learners with all interests to attend. Whether you want the language skills for working or for communicating with a friend, this program will be perfect for you.
Instructors: Diane McIntosh 'Di':is a certified sign language interpreter for the deaf, living and working on the island of Kauai. She first began interpreting 23 years ago, has a Bachelor's degree in Deaf Studies and a California teachers credential. After six years of interpreting in Kauai's hospitals, public schools, and organizations such as our own Kauai Community College, she recognized the desperate need Kauai had for learning sign language and also the island's lack of understanding Deaf culture. Di has many years of experience in the classroom and uses a proven- successful curriculum to create a fun, entertaining and interactive way to learn American Sign Language.
Mark Baldwin: is a nationally certified sign language interpreter who has been signing his entire life. Mark was born on Kauai, but his family left when he was young, hoping to find more opportunities for his Deaf sister. Mark, along with his wife and daughter, has recently returned to Kauai, hoping to provide support and services to families and Deaf individuals, so they won’t be forced to make the same difficult choice his family did. Mark’s passion lies in interpreting for youth, but enjoys the challenge of working in a variety of professional settings.
Level 1A (12 hours)
· Learn enough basic ASL vocabulary and grammar skills in the first lesson to start and maintain conversations with Deaf members of your community!
· Learn useful phrases like how to give and receive directions, and share Island information.
· Get the opportunity to interact with members of the Deaf community during classes.
Level 1B (12 hours)
· Continue to develop skills using the ASL alphabet by increase expressive and receptive speed.
· Additional conversational signs, which will result in smoother, more extensive one on one conversations.
· Additional important events that have greatly influenced Deaf people and Deaf culture.
Conflict Resolution (ETF)
This course is great for anyone supervising or managing people. Students will examine the nature of conflict, and gain an understanding of the alternatives for settlement. Students will be able to practice using real work situations and will leave class with a toolbox of communication tips. Back at work, students will be better able to assess conflict and determine the best resolution whether it is concession, negotiation, mediation or arbitration.
Instructor: Patrick Stack has a B.S. in Speech from Southern Illinois University and a M.A. in Communication from Hawaii Pacific University. He is a Certified Mediator and is the founder/owner of Kauai Arbitration & Mediation, LLC. Patrick has performed over 500 court ordered mediations since 2001. [6 hours]
Developing Dynamic Customer Service (ETF) (WIA)
The course is designed for Small Business Owners, Managers, and employees. The information will provide participants with problem solving skills for internal and external customers, non verbal communication skills, customer retention skills, cultural diversity skills, and co-production programs for internal and external customers. No prerequisites. Participants should bring a great attitude. Training packets will be provided.
Instructor: Vera Blalock has a Masters Degree in Human Resource Management, a Bachelors Degree in Business Administration and Economics from the University of Hawaii. Vera is a lecturer at the Kauai Community College since 2009, teaching Customer Service, Front Office Management, Food and Beverage Management, Interpersonal Skills, Principle of Business, Introduction to Hospitality courses. Vera Blalock has over 15 years of employment in the Hospitality Industry and 20 years of Management experience. Vera specializes in providing customize training programs, and attaining business solutions for strategic alignment. Vera is born and raised in Hawaii, and has lived in Kauai since 1995. [7 hours]
Security Guard Training
In 2010, the Legislature established a new training requirements for guards in HRS Chapter 462. See, Act 208 (SLH 2010).
Effectively July 1, 2013, new HRS section 463-10.5(a) requires all guards, and all agents, operatives, and assistants employed by a guard agency, private business entity, or government agency who act in a guard capacity to register with the Board of Private Detectives and Guards and meet certain training requirements prior to acting as a guard.
KCC-OCET will be offering the mandatory 8-hour training, as required by DCCA to meet the legislative requirements, using certified trainers.
Instructors: Miles Tanabe, Wes Kaui, and Danilo Abadilla are all retired from the Kauai Police Department and have met all the requirements as stated by DCCA including the train-the-trainer Certification training. [8hours]
Electrician Continued Competency Course
This course covers changes in the 2011 National Electrical Code. It is to be noted that there were 5,016 proposals and 2,910 public comments processed by the twenty code-making panels.
Course Competencies: At the end of this course the student will be able to:
• List electrical code changes
• Discuss electrical theory and calculations
• Discuss proper electrical grounding and bonding procedures
• Describe proper electrical wiring methods
Course Descriptions >