We know that technology touches every aspect of teaching, learning, and operations here in HCS. We also know that everyone needs help now and again with technology-related questions. That's why we've put together this Virtual Help Desk to contain helpful links, videos, tip-sheets, policies, and more. Check out a video about the Virtual Help Desk here.

Submit a Technology Work Order!
The Department of Information Technology Fix-IThas launched a brand new user-friendly work order system! If you are in need of a technology repair, just visit Fix-IT, login with your HCS username and password, and follow the simple on-screen prompts.

Get Your Tech Questions Answered!
Did you know that you can get responses to technology-related questions even if they don't involve repair requests or SIS help requests? Just send an email to HCS-ITHelp@hampton.k12.va.us and we will answer your question as soon as possible!

Give Us Your Feedback!
The Department of Information Technology is always striving to provide better customer service. Please share your thoughts on recent service with us by filling out this quick survey.

Get Tech Resources or Access for Substitutes and Others!
You can enter a request to access computing devices, network access, or other technology resources for long-term subs, contractors, guest presenters, and others.

Get Tech-Related Employee Discounts!
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Verizon FIOS, Verizon Wireless, AT&T, Dell, and Apple offer significant discounts to HCS employees. Check with them for details on offers and exclusions.
Links For All Employees:
Fix-IT (Technology Work Order Requests)
Kronos (Leave Requests, Check-In/Out)
Employee Resource Center (Payroll Information) Outside HCS

Links For Teachers:
Professional Learning (Guides, Resources, Online Courses)
My Learning Plan (Licenses, PD Points)
TAC (Q&As for Staff)

Links For Administrators:
Kronos (Leave and Timecard Management)
SIS Express (Historical Student Records)
VDOE SSWS (Grant Management)
SchoolMessenger (Admins)
AppliTrack (Hiring Processes)