Welcome!

We know that technology touches every aspect of teaching, learning, and operations here in HCS. We also know that everyone needs help now and again with technology-related questions. That's why we've put together this Virtual Help Desk to contain helpful links, videos, tip-sheets, policies, and more. Check out a video about the Virtual Help Desk here.

Submit a Technology Work Order!
The Department of Information Technology Fix-IThas launched a brand new user-friendly work order system! If you are in need of a technology repair, just visit Fix-IT, login with your HCS username and password, and follow the simple on-screen prompts.


Get Your Tech Questions Answered!
Did you know that you can get responses to technology-related questions even if they don't involve repair requests or SIS help requests? Just send an email to HCS-ITHelp@hampton.k12.va.us and we will answer your question as soon as possible!

Get Tech Resources or Access for Substitutes and Others!
You can enter a request to access computing devices, network access, or other technology resources for long-term subs, contractors, guest presenters, and others.

Get Tech-Related Employee Discounts!
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Verizon FIOS, Verizon Wireless, AT&T, Dell, and Apple offer significant discounts to HCS employees. Check with them for details on offers and exclusions.
Links For All Employees:
Fix-IT (Technology Work Order Requests)
Kronos (Leave Requests, Check-In/Out)
Employee Resource Center (Payroll Information) Outside HCS

Links For Teachers:
Professional Learning (Guides, Resources, Online Courses)
My Learning Plan (Licenses, PD Points)
TAC (Q&As for Staff)

Links For Administrators:
Kronos (Leave and Timecard Management)
SIS Express (Historical Student Records)
SchoolMessenger (Admins)
AppliTrack (Hiring Processes)

School Technology Specialists:
Tara Abaya - Kraft, Tucker-Capps
Ronnie Black - Bethel
Alec Bleeker - Machen, Tarrant
Susan Bowers - Asbury, Syms
Jim Caldwell - Kecoughtan
Dan Dunlap - Burbank, Forrest
MaryAnne Gaus - Jones
Christoper Grase - Aberdeen, Lindsay
Robert Karhnak - Hampton
Jay Matteson - Barron, Booker
Charles McTeer - Andrews
Brician McWilliams - Armstrong, Bassette
Will Muth - Cary, Smith
Logan Porter - Bryan, Moton
Nicholas Waldron - Langley, Tyler
LaMonte' White - Phoebus
Mike Winston - Phenix
Cindy Wooten - AALC, Cooper
James Zanders - Phillips, Spratley
Robert Zieber - Eaton