Troubleshooting the Mobile App


I'm not seeing my school's News Feeds or Events:
    1. Click on the settings button on the front screen-> Select "Follow Schools" ->Select your child's school ->Make sure the box next to News Stories and events is selected.
    2. If the box is checked and you still do not see the news or events from your desired school, reopen the Settings button and do the following:
                iPhone-Select "Reset app defaults" -> Select Reset.  After the app has been reset, go back and repeat the step 1. to select the schools to                        follow.
                Android-Select "Manage App" ->Select the box "Clear data." After the app has been reset, go back and repeat step 1. to select the schools to                    follow.
How do I change the calendar view?
                iPhone-At the bottom of the calendar screen select either "List" or "Month."
                                                           Android-At the top of the calendar screen select either "List" or "Month."

    If you are experiencing other issues, please email dancyc@hampsteadschools.net.
                                            
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