GWLA members are encouraged to submit position announcements for posting to webmaster@gwla.org. Please send text of announcements in the body of the email, rather than an attachment if possible. Announcements will deleted three months after posting date unless otherwise requested.


Two Associate Dean Positions-- Grand Valley State University, Michigan

posted Nov 14, 2017, 7:12 AM by Lars Hagelin

Grand Valley State University (GVSU) Libraries is seeking nominations and applications for two Associate Deans (ADs) to provide leadership to a thriving and risk-taking organization. GVSU Libraries embarked on an exciting path of evolution and continued exploration with the arrival of a new Dean. Serving as a nexus for quality education and with a visionary focus on student experience, the libraries play a critical role in advancing a liberal education through intellectual partnership with faculty and students throughout the university.

LEAD--The two ADs along with the Dean and Department Heads will provide vision and leadership in a shared governance model with faculty members, staff and student employees, which includes five locations across two campuses. The ADs provide strategic oversight within the Libraries, working collaboratively across campus, with the local community, and with national and international partners to create and support traditional and cutting edge services designed to meet the current and emergent needs of students, faculty, and staff, with a strong student experience focus in line with liberal education.

As key members of the Grand Valley State University Libraries’ senior management team, the ADs ensure organizational effectiveness and efficiency and share in responsibility for decision-making, resource management, and development of policies for operations and services as well as library-wide planning, assessment and programming. While each AD position has individual areas of responsibility, both ADs should adopt a holistic, library-wide view in terms of strategic planning, communication, and fostering an environment of innovation. The ADs are also expected to play a leadership role in promoting teamwork, diversity, and inclusiveness within GVSU University Libraries and the campus. In addition, ADs participate in relevant campus, consortia, or multi-institutional groups.

COLLABORATE--We invite applicants who have innovative and creative approaches to empowering and mentoring faculty and staff, leading collaborative projects, seeing the opportunities offered in problems, and transforming services to meet user needs. Candidates must understand the broad landscape of current trends in academic libraries and higher education as well as have a commitment to student experience, inclusion and accessibility. As faculty members in the Libraries, they maintain an agenda in research, scholarly publications and professional service activities in line with expectations at the Grand Valley State University Libraries.

GROW--After the previous ADs placed externally as Deans and the Dean retired, the Dean collaboratively re-envisioned the AD positions with faculty and staff, creating a connected strategic portfolio model. The ADs will need strengths in multiple areas, the ability and interest to grow in other areas, and the flexibility to work towards library-wide goals. By being growth-focused, the ADs will be able to shift responsibilities as needed to support an effective and agile organization that changes and adapts to needs over time.

EVOLVE--As the Libraries evolve, the portfolios of responsibility are likely to shift and change as areas of focus are re-imagined. GVSU Libraries has been using Appreciative Inquiry and participatory methodology to discover its next evolution. We hope to have the ADs deeply engaged in developing the dream stage of the next evolution and defining their own roles further, as such a comfort with creative ambiguity is an ingredient for success.

By making explicit our values explicit and taking informed risks through an entrepreneurial culture, GVSU Libraries are a critical partner recognized across campus. Collaborations are a critical part of our success at GVSU. Here is a sampling of partnerships involving campus and other key stakeholders:
Qualifications

Required:
  • Master's Degree from a program accredited by the American Library Association (ALA) or from a program in a country with a formal accreditation process as identified by ALA; 
  • Demonstrated progression of increasingly responsible, relevant, and professional work experience, with a particular expertise and passion for the delivery of user-centered services and/or infrastructure; 
  • Strong leadership skills, including keen analytical and conceptual abilities and demonstrated ability to lead collaborative organizational change, inspire innovation, and delegate responsibility appropriately; 
  • Strong interpersonal and public communication skills including ability to serve as an advocate and spokesperson for the Libraries; 
  • Demonstrated engagement in areas associated with portfolios; 
  • Strong record of collaboratively working with all levels of library personnel, as well as stakeholders and students, 
  • Experience with personnel development and management (faculty, staff, student and graduate student assistants, staff development, coaching, mentoring, supervision, hiring, etc.); 
  • Strong commitment to user experience, with the ability to view issues from Libraries and university wide perspectives; 
  • Evidence of partnership development and project initiation; 
  • Evidence of implementation of emerging trends in higher education in the areas of focus; 
  • Evidence of working creatively, collaboratively, and effectively in a leadership role in promoting teamwork, diversity, equality, and inclusiveness; 
  • Strong comfort with creative ambiguity; 
  • Evidence of research, publication, and service consonant with university standards for tenure. 
Preferred:
  • Experience in developing and implementing strategic plans, operational plans and large projects; 
  • Experience with budget management; 
  • Demonstrated facility with data analysis; 
  • Demonstrated project management skills; 
  • Experience in consortia and multi-institutional program development; 
  • Experience in an academic library or research environment; 
  • Experience in publisher and vendor negotiations and collaborations.
Discover the compensation package by reading the Compensation FAQ (https://gvsu.edu/library/adsearch) visiting the GVSU Wellness website (https://www.gvsu.edu/bewellgv) or the GVSU HR site (https://gvsu.edu/hro). 

Learn more about the positions by reading the position descriptions for the AD Curriculum, Research & User Services (CRUS) (https://gvsu.edu/library/adcurriculum) and AD Curation, Publishing & Preservation Services (CPPS) (https://gvsu.edu/library/adcuration); 

To apply for the position http://jobs.gvsu.edu/cw/en-us/job/492722 (CRUS) or http://jobs.gvsu.edu/cw/en-us/job/492723 (CPPS) or feel free to contact Annie Bélanger (annie.belanger@gvsu.edu; 616-331-2621; @annie_belanger), search committee co-chair and Dean. 

Data Management Specialist-- Colorado State University

posted Nov 14, 2017, 4:23 AM by Lars Hagelin

Colorado State University seeks a Data Management Specialist to guide the implementation of data management and curation services at CSU. The position promotes awareness of resources and services among faculty and students through outreach activities, and works closely with campus and CSU Libraries units to ensure that acquired data resources are discoverable and accessible. For more information and to submit an application, please view the full job listing at http://jobs.colostate.edu/postings/51487.

CSU is an EO/EA/AA employer and conducts background checks on all final candidates.

Data and Government Information Librarian-- Rice University

posted Nov 14, 2017, 4:20 AM by Lars Hagelin

Rice University is seeking a skilled and innovative Data and Government Information Librarian to shape an emergent data services program within an evolving government information environment. The position reports to the Head of the Kelley Center for Government Information, Data and Geospatial Services.

Responsibilities: Helps to lead the library’s data services, including the discovery, use, and management of locally created and externally available statistical data, and through a range of services, support the library’s membership in the FDLP. He or she conducts individual research support consultations, workshops and instruction sessions, and other programming in both areas of specialization. The position participates in inter-departmental and library-wide committees and work groups established to further various aspects of the Fondren Library mission.

Required Qualifications include:

ALA-accredited Master’s degree in Library and Information Science and/or a Master’s degree or other advanced degree in a data intensive discipline with significant data experience. One year of experience in a library or research setting.
  • Demonstrated knowledge of US federal and proprietary data sources
  • Demonstrated knowledge of data information literacy competencies
  • Experience providing training sessions and consultations in a research or library setting
  • Experience building relationships in an academic setting, and/or working with/supporting students and faculty in academic departments via outreach, research assistance, or teaching
  • Understanding of issues and trends in the communication and publication of research data
  • Experience using one or more proprietary or open-source statistical software packages (R, SPSS, Stata, SAS or Python) for data analysis and visualization
Preferred qualifications:
  • Knowledge of issues and technical challenges related to data management/curation, including format migration, preservation, metadata, data retrieval and use issues
  • Demonstrated knowledge of ICPSR and IPUMS
  • Experience working with US federal government documents, including print, web and data sources
  • Understanding of issues and trends related to the Federal Depository Library Program
Salary & benefits: $55,000 minimum, with hiring salary commensurate with experience and qualifications; no state or local income tax; 21 benefit days; 8 study days; a range of retirement options including TIAA/CREF; health and life insurance; and tuition waiver.

Environment: Rice University provides a stimulating work environment, with opportunities to participate in the delivery of innovative library services supported by leading edge technologies. Fondren Library (http://www.rice.edu/fondren) is a research library with over 2.8 million volumes and over 155,000 serial titles, including titles available through aggregators. The Library has a state-of-the-art off-site shelving facility. An active program of digital resource delivery and development is grounded in successful collaboration among library and university staff from Digital Scholarship Services, other library departments and university information technology staff.

Houston is a vibrant, multicultural city, with world-class visual and performing arts ranging from the traditional to the avant-garde. The fourth largest city in the country, Houston enjoys a moderate cost of living and easy proximity to the Gulf Coast. For more information, see: http://www.explore.rice.edu/explore/General_Information.asp.

Applications received by Dec. 11, 2017 will receive first consideration. Please apply with cover letter, résumé, and the names, titles, addresses, telephone numbers, and e-mail addresses of three references at: https://jobs.rice.edu/postings/12136. Inquiries: Melinda Reagor Flannery at (713) 348-3773 or reagor@rice.edu. Rice University is an Equal Opportunity/Affirmative Action Employer.

Help Desk Director-- Colorado State University Libraries

posted Nov 13, 2017, 4:33 AM by Lars Hagelin

Colorado State University seeks a Help Desk Director to manage and supervise the integrated Help Desk at Morgan Library, one of the major public service points at the CSU Libraries. This position oversees the provision of both research and tier one technical support to students, faculty, staff, and community patrons in an evolving and technologically complex environment. The position works closely with library administration and other library units to identify strategic priorities, facilitate information-sharing, and ensure the provision of excellent customer service to library patrons.

For more information and to submit an application, please view the full job listing at http://jobs.colostate.edu/postings/50894.

CSU is an EO/EA/AA employer and conducts background checks on all final candidates.

Digital Preservation & Curation Officer-- Arizona State University

posted Nov 6, 2017, 7:29 AM by Lars Hagelin

Are you interested in working at the most innovative university in the country?

Ranked #1 for innovation two years in a row by U.S. News and World Report, Arizona State University has become the foundational model for a new paradigm for public higher education – committed to access, excellence and impact – and is now actively engaged in building a new library for the 21st century. ASU Library, serving as a critical gateway to ASU’s growing research and knowledge enterprise, works to collaborate, educate and innovate across disciplines, communities and technologies, while leveraging key research and learning opportunities that are unique to ASU.

ASU Library seeks a highly motivated, knowledgeable, and service-oriented digital preservation professional to lead the digital preservation and curation program for the library collections held by ASU. This includes This includes working closely with Library administration, departments/units as well as University constituents to plan, develop, implement, and communicate digital preservation and curation policies, strategies, workflows, processes, and practices to ensure the long-term viability of digital assets under the Library’s stewardship. This position helps to develop partnerships, programs, and capabilities to better position the Library, ASU, and the state of Arizona with regard to exemplary digital preservation and curation processes.

ASU Library is a strong supporter of student success and a critical partner in realizing the New American University mission of access, excellence and impact. Success at ASU is measured not by whom we exclude, but rather by whom we include and how they succeed.

A center of energy, imagination and innovation, ASU Library is home to nine library facilities across five ASU campus locations – providing students and faculty access to millions of information resources, world-class collections, outstanding study spaces, advanced data centers and a suite of makerspaces and creative services. More information about the library can be found at lib.asu.edu.

Qualifications

Required:
  • MLS/MLIS from an ALA-accredited program or equivalent advanced degree with Certified Archivist standing 
  • Minimum three years experience with digital preservation lifecycle planning and implementation in a library, archives, historical society, or museum setting 
  • Demonstrated knowledge of digital asset lifecycle management 
Preferred:
  • Demonstrated experience with project management 
  • Working knowledge of digital asset management systems and archival systems and tool sets 
  • Experience with digital forensic tools and processes 
  • Excellent interpersonal skills and ability to work independently and as part of a team 
Salary and Rank: This is a year to year Academic Professional position, Assistant/Associate, depending on experience.

Application Procedures: Application packet consists of a cover letter, comprehensive vita or resume, and names, addresses, phone numbers and email addresses of 3 recent professional references. Please send application as a single (one) complete electronic file to Lillie Johnson, Lillie.Johnson@asu.edu.

Questions about the position and search should be directed to Jeanne Richardson, jeanne.richardson@asu.edu, Senior Collections Officer, Collections Services and Analysis-Licensed Collections.


Other Information: Hiring is contingent upon eligibility to work in the United States. A background check is required for employment. For more information regarding ASU and the visit our web site: www.asu.edu. For the Tempe and/or Phoenix area, please visit www.visitarizona.com.

Arizona State University is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer. Women and minorities are welcomed and encouraged to apply.

Licensing​ ​&​ ​Copyright​ ​Librarian-- Arizona State University

posted Nov 6, 2017, 5:00 AM by Lars Hagelin

ASU Library seeks a highly motivated, knowledgeable, and service-oriented licensing professional to lead the licensing program for the library collections held by ASU. This includes managing production
demands of a licensing negotiation workflow; negotiating, revising, and updating conditions and terms of library and other related documentation in compliance with state and institutional requirements; and tracking, recording, and storing license details in the ASU Library services platform. The successful candidate works across units at ASU to: implement best practices in developing language, templates, and services; develop access models and pricing strategies; and support open access and open education initiatives. S/he serves as a resource for queries regarding licensing, copyright, fair use, and other intellectual property concerns. S/he upholds Arizona statutes and; ASU provisions regarding contract requirements; consulting legal counsel as necessary on the interpretation of United State copyright and contract law, especially licensing. The successful candidate will be skilled in negotiating, writing, and interpreting complex contractual agreements; adhering to timelines, and working under pressure; and employing analytical problem-solving techniques. S/he collaborates with other personnel to continuously improve and advance University and Library mission and goals.
ASU Library is a strong supporter of student success and a critical partner in realizing the New American University mission of access, excellence and impact. Success at ASU is measured not by whom we
exclude, but rather by whom we include and how they succeed.

Qualifications:

Required:
  • MLS/MLIS from an ALA-accredited program or equivalent advanced degree in a relevant field
  • Minimum three years experience working with licenses or contracts
  • Demonstrated knowledge or familiarity U.S. copyright law and fair use exceptions
Preferred:
  • Five or more years’ experience negotiating licenses with information providers
  • Demonstrated initiative and an entrepreneurial, independent approach to licensing work
  • Demonstrated collaborative approach to problem solving and working effectively across organizational boundaries
  • Demonstrated strong analytical skills
  • Demonstrated understanding of open access, scholarly publishing practices, and user privacy issues
  • Demonstrated knowledge or familiarity with the life cycle of electronic resources in academiclibraries
  • Experience in the commercial, university or open publishing industry
  • Excellent interpersonal and writing skills
Salary and Rank: This is a year to year academic professional position; Assistant/Associate Librarian, Rank and salary dependent upon experience.

Application Procedures: Application packet consists of a cover letter, comprehensive vita or resume, and names, addresses, phone numbers and email addresses of 3 recent professional references. Please send application as a single (one) complete electronic file to Lillie Johnson, Lillie.Johnson@asu.edu. Questions about the position and search should be directed to Jeanne Richardson, jeanne.richardson@asu.edu, Senior Collections Officer, Collections Services and Analysis - Licensed Collections.

Application Deadline: Application deadline is November 14, 2017; applications will be reviewed weekly thereafter until the search is closed.

Other Information: Hiring is contingent upon eligibility to work in the United States. A background check is required for employment. For more information regarding ASU visit our web site:
www.asu.edu. For the Tempe and/or Phoenix area, please visit www.visitarizona.com.

Arizona State University is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer. Women and minorities are welcomed and encouraged to apply.

Chief Conservator-- Northwestern University Libraries

posted Nov 6, 2017, 4:52 AM by Lars Hagelin

WORK GROUP: Preservation
REPORTS TO: Marie A. Quinlan Director of Preservation

SUMMARY:

Northwestern University Libraries seek a skilled, creative, and collaborative Chief Conservator to lead a comprehensive conservation program for all library collections, including general circulating materials and non-circulating rare books, manuscripts, and archival documents in many formats. Under the supervision of the Director of Preservation, the Chief Conservator is the primary manager of the libraries’ conservation program, with responsibility for setting policy, managing workflows, supervising staff, and developing outreach programs. The Chief Conservator brings extensive experience in the care and treatment of library materials and has a demonstrated aptitude for managing complex workflows. Excellent communication skills and the ability to collaboratively set priorities are essential to these endeavors.

KEY RESPONSIBILITIES:
  • Manages the libraries’ conservation lab; hires, trains, and supervises conservation staff; develops procedures and systems for evaluation, treatment, and housing of collections; establishes priorities and monitors workflow; prepares written planning documents and reports. 
  • Performs circulating collection repairs on a regular basis and trains conservation lab staff in repair techniques. Performs and documents complex treatments for rare and other non-circulating materials, including books, flat paper, and archival materials in accordance with AIC Guidelines. 
  • Keeps abreast of new techniques, procedures, and developments in the conservation field. Oversees the post-graduate conservation fellowship program and other training programs for emerging professionals. 
  • Provides consultations to curators and subjects specialists on matters related to conservation. Coordinates assessment and treatment of items going through the digitization workflow. 
  • Develops and implements policies, standards, and procedures for the physical care of libraries’ collections; oversees the research, evaluation and selection of goods and services that impact the longevity and continued serviceability of all collections. 
  • Works closely with the Exhibits Team in evaluating and preparing items for exhibit; advises on planning and installation of exhibits throughout the libraries. Collaborates with Library Registrar to facilitate lending of materials for exhibition to Northwestern’s Block Museum of Art and other institutions. 
  • Works collaboratively with preservation staff on environmental monitoring and pest management programs. Actively participates in disaster response planning and recovery initiatives; consults on technical and service specifications for commercial binding and mass deacidification. 
  • Designs and presents workshops and training seminars; offers orientation for new library staff; prepares flyers, guides and exhibits as needed; presents lectures and tours for the general public. 
  • Identifies and evaluates private conservators for outsourced treatments as needed. 
  • Conducts research to further libraries and departmental goals; proposes new services, analyzes resources and implements projects, including collection surveys and multi-divisional and multi-institutional grant-funded projects. 
  • 'Represents the libraries at regional, national and international meetings of conservation professionals. 
MINIMUM QUALIFICATIONS:
  • Master’s degree in librarianship, conservation, or related field, including training in conservation, or equivalent combination of education and relevant experience. 
  • Extensive knowledge of current conservation principles and practices, materials science, the history of bookbinding and a demonstrated commitment to life-long learning. 
  • Demonstrated ability to perform high quality conservation treatments on general and special collections materials, primarily books and paper, and to communicate effectively about treatment options and decisions. 
  • Capability to manage budgets, staff, and other resources responsibly and in accordance with priorities of the libraries and university. 
  • Experience training others in conservation practices. 
  • Record of professional engagement and contribution, such as research, publication, and involvement in pertinent professional and scholarly organizations. 
MINIMUM COMPETENCIES:
  • Ability to work in a collaborative team-based environment 
  • Excellent oral and written communication skills 
  • Adaptable, ability to adjust to changing environment 
  • Customer focused 
PREFERRED QUALIFICATIONS:
  • Professional Associate or Fellow membership in the American Institute for Conservation. 
  • Experience managing contract conservation services. 
  • Experience working with photographs, audiovisual formats, and ephemera. 
ENVIRONMENT:

Northwestern University is a highly selective private university with campuses in Evanston and Chicago, Illinois and in Doha, Qatar. One of the leading private research libraries in the United States, Northwestern University Library serves the educational and information needs of the NU community as well as scholars around the world. Its collection contains more than 7 million volumes, a full array of digital resources, and collections of distinction in Africana, transportation, and 20th-century and contemporary music. Northwestern is a member of the Association of Research Libraries (ARL) and the Big Ten Academic Alliance (BTAA). See more information about University Libraries at: http://www.library.northwestern.edu.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.

TO APPLY: Applications received by November 27th, 2017 will receive first consideration. Please click here to fill out an application https://facultyrecruiting.northwestern.edu/apply/Njc

Business Research & Instruction Librarian-- University of Colorado Boulder Libraries

posted Nov 3, 2017, 3:37 AM by Lars Hagelin

The University of Colorado Boulder Libraries invites applications from collaborative and innovative candidates for the position of Business Research & Instruction Librarian. This tenure track position reports to the Head of the William M White Business Library and will lead the business library team instruction program. The librarian will provide wide-ranging research support including reference assistance, outreach, and scholarly communication activities for business departments and related units, centers, and institutes across the university. The Leeds School of Business is a top ranked business school with undergraduate, master’s, and doctoral programs with a strong focus on social responsibility and business ethics. A significant part of the responsibilities of this position include research and creative work and service in keeping with the tenure standards of the University of Colorado Boulder.

Requirements:

Please address each of these qualifications in your application materials:
  • Demonstrated ability to cultivate and advocate for an environment of diversity and inclusion.
  • Master's degree in Library and Information Science from an ALA-accredited library program.
  • Coursework or experience providing instruction, particularly information literacy.
  • Coursework or experience providing reference services.
  • Demonstrated commitment to user-centered library services and outreach.
  • Interest or experience in assessing library programs and services.
  • Excellent interpersonal, presentation, and communication skills.
  • Demonstrated initiative and flexibility to carry out project-based work, both independently and collaboratively.
  • Potential for research, scholarly work, and professional service.
Desirable Qualifications:

Evidence of any of the following will enhance a candidacy:
  • Experience providing information literacy instruction in business-related fields.
  • Knowledge of business-related data research needs of students and faculty.
  • Education or experience in business or a related social sciences field.
  • Knowledge of business-related research tools and databases.
  • Experience in developing information literacy curricula or programmatic approaches to information literacy instruction.
  • Experience developing user guides or other pedagogical materials.
  • Knowledge of trends in scholarly communication and open access.
  • Coursework or experience in collection development
Appointment and Salary:

Successful candidates will be appointed as full-time (12 month), tenure-stream faculty members. Rank will depend upon professional experience. The minimum starting salary is $51,000. Benefits include 22 working days of vacation, ten paid holidays, liberal sick leave, university group health care plans, group life insurance, TIAA-CREF administered retirement/annuity, and support for scholarly/professional activities. Tenured librarians are eligible for sabbatical leave.

Application Process:

Review of applications will begin immediately and continue until the position is filled. It is recommended that applications be submitted by November 30, 2017,in order to receive full consideration. Application must be made online at CU Careers (posting 11671) and must include a letter of application specifically addressing qualifications for the position; CV or resume; and names with postal addresses, email, and telephone numbers of three references. Questions may be directed to Dylan Wiersma, Search Coordinator, at Dylan.Wiersma@Colorado.EDU. The full position description can be viewed athttp://www.colorado.edu/libraries/jobs-opportunities.

Direct Link to Apply: https://cu.taleo.net/careersection/jobdetail.ftl?job=11671&lang=en

The candidate selected for this position must be able to meet eligibility requirements to work in the United States at the time the appointment is scheduled to begin. The University of Colorado Boulder is an Equal Opportunity Employer committed to building a diverse workforce. We encourage applications from women, racial and ethnic minorities, individuals with disabilities, and veterans. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the ADA Coordinator at hr-ada@colorado.edu. In addition, the University of Colorado Boulder is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and, when appropriate, a financial and/or motor vehicle history.

About the University and Libraries:

As the flagship University of a multi-campus system in the State of Colorado, CU Boulder is a dynamic community of scholars and learners situated on one of the most beautiful college campuses in the country. As one of 34 U.S. public institutions belonging to the prestigious Association of American Universities (AAU)—and the only member in the Rocky Mountain region—we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies.

CU-Boulder has blossomed in size and quality since we opened our doors in 1877—attracting superb faculty, staff, and students and building strong programs in the sciences, engineering, business, law, arts, humanities, education, music, and many other disciplines.

Today, with our sights set on becoming the standard for the great comprehensive public research universities of the new century, we strive to serve the people of Colorado and to engage with the world through excellence in our teaching, research, creative work, and service. The University Libraries faculty and staff are diverse, talented, and passionate people who share this vision and mission. Librarians participate at all levels of the campus and hold full faculty status and rank. The Libraries, a member of the Association of Research Libraries, holds the largest collection in the Rocky Mountain region with over 12 million books, periodicals, government publications, audiovisual materials, microforms, maps, manuscripts, papers and computer-based resources. The Libraries faculty and staff collaborate internally, with colleagues beyond the campus, and with our clients to advance information literacy, intellectual freedom, lifelong learning, the disciplinary growth of information, and the amplification of knowledge.

About Boulder, Colorado:

Boulder and the surrounding area is known as one of the best places to live because of its spectacular setting, acres of open space, and vibrant atmosphere. At 5,430 feet above sea level, acres of vast open space entwine into Boulder's cityscape nestled into the foothills of the Rocky Mountains. Home to approximately 90,000 residents, Boulder has a mild, dry climate with more than 300 days of sunshine per year. Boulder offers activities for every interest. Over 80 miles of pedestrian and bike paths, as well as a convenient bus system, provide transportation around town and to the Denver metropolitan area. Photographers, music lovers, rock climbers, Olympians, artists, and others are drawn to this great city because of its scenic beauty, vibrant culture, and fabulous amenities. Boulder is just three hours from 11 ski resorts, 40 minutes from Denver, and moments from 43,000 acres of open space and trails. Boulder recently polled as the happiest city in the United States.

Library Specialist, Senior, User Services-– Northern Arizona University, Cline Library

posted Nov 2, 2017, 5:51 AM by Lars Hagelin

At this time primary work hours will be: Sunday - Thursday, 9:30 pm - 6:30 pm. This position requires the flexibility to work extended and non-standard work hours as needed to accomplish objectives.

Only complete applications will be considered. Application must include an attachment that contains: (1) a cover letter highlighting your qualifications for this position; (2) a resume; and (3) names and contact information for three professional references. Please save and submit all items, in the order stated, as a single PDF or Word document.

Job Description

This position is responsible for coordinating data collection and analysis for the User Services department, as well as managing the department’s equipment lending program for students.

The position actively contributes to the programs and services provided at the Main Desk and online via chat and participates in conceptualizing, designing, delivering, and improving user-focused services that contribute to the academic success of faculty and students. It reports to the Head of User Services.

Duties and Responsibilities:
  • As the lead for the department’s data collection program, coordinate user experience data collection and analysis. Create and coordinate surveys, train and oversee data collectors, audit data for accuracy, run reports, and analyze and present findings to Head of User Services and other stakeholders. Collaborate with other library departments to explore and implement data collection, analysis and presentation software and applications.
  • As the lead for the Library’s highly popular equipment lending program for students, provide recommendations for new and/or replacement equipment and supplies, prepare equipment for checkout, and develop and revise policies related to circulation and training. Conduct regular environmental scans. With Head, User Services, plan growth and improvement of the program. 
  • Provide outstanding quality customer service to all library users (students, faculty, staff, CCC users, and community members) at a very active Main Desk offering user assistance, including check-out of library collections, equipment, spaces, and more. Offer technology troubleshooting support to users in the building and those trying to connect to the library’s website and online resources. 
  • Provide specialized research support to students and faculty by contributing to the library's Research Help online chat service. 
  • Apply sound decision-making and communicate complex information during interactions whether in person, by email, phone or via chat. 
  • Maintain a high level of awareness of library policies and procedures and apply appropriately to user interactions. 
  • Actively participate in achieving organizational priorities through cross-training in other library units. Participate in and contribute positively to library-wide planning and initiatives. 
  • Sustain flexibility in work schedule to accommodate shifting priorities of the unit. 
Minimum Qualifications
  • Bachelor's degree AND two years progressively responsible library experience; OR, 
  • Six years progressively responsible library, information center or related work experience; OR, 
  • Any equivalent combination of experience, training and/or education. 
Preferred Qualifications
  • Experience using quantitative and qualitative data analysis and visualization software. 
  • Demonstrated experience managing an equipment loan program or related service. 
Knowledge, Skills, and Abilities
  • Experience in and strong commitment to outstanding customer service in a user-centered environment. 
  • Demonstrated knowledge of current and emerging technologies as they pertain to lending equipment programs. 
  • Ability to effectively train staff and coordinate the work of others. 
  • Experience with library-specific tools including online resources, instant messaging (Chat), library service platforms such as Ex Libris Alma/Primo, and scheduling tools. 
  • Demonstrated ability to self-direct learning. 
  • Ability to use critical thinking and work under pressure to effectively communicate with users in difficult transactions. 
  • Evidence of a high level of productivity and flexibility when working independently or in teams, as changing situations require. 
  • Ability to communicate and work effectively and collegially with people from a diverse and inclusive community. 
Salary

This position's pay grade is 51. The salary range for this paygrade can be found on the CLS Grade Schedule.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

Library Specialist, Senior, User Services–- Northern Arizona University, Cline Library

posted Nov 2, 2017, 5:48 AM by Lars Hagelin

At this time primary work hours will be: Sunday through Thursday 3pm – Midnight. This position requires the flexibility to work extended and non-standard work hours as needed to accomplish objectives.

Only complete applications will be considered. Application must include an attachment that contains: (1) a cover letter highlighting your qualifications for this position; (2) a resume; and (3) names and contact information for three professional references. Please save and submit all items, in the order stated, as a single PDF or Word document.

Job Description

This position leads the library’s evening information, research, and referral service and works with the Library Specialist, Sr., to design and deliver reference-based training for staff.

The position actively contributes to the programs and services provided at the Main Desk and online via chat and participates in conceptualizing, designing, delivering, and improving user-focused services that contribute to the academic success of faculty and students. It reports to the Head, User Services.

Duties and Responsibilities:
  • As the lead for the library’s evening reference service (5pm – Midnight), provide comprehensive information, research, and referral support at the Main Desk, virtually through chat and web conferencing software, by phone, and through email. Improve the quality of Cline Library’s reference services in collaboration with Head, User Services, & Head, Teaching, Learning & Research Services. Collaborate with User Services Librarian and Library Specialist, Sr., to monitor reference data to inform and provide discipline-specific and other training. 
  • Provide outstanding quality customer service to all library users (students, faculty, staff, CCC users, and community members) at a very active Main Desk offering user assistance, including check-out of library collections, equipment, spaces, and more. Offer technology troubleshooting support to users in the building and those trying to connect to the library’s website and online resources. 
  • Support evening Library Supervisor in maintaining the functionality of the library during evening hours. May direct the work of student employees. In the absence of the evening supervisor, assume responsibility of building oversight. 
  • Apply sound decision-making and communicate complex information during interactions whether in person, by email, phone or via chat. 
  • Maintain a high level of awareness of library policies and procedures and apply appropriately to user interactions. 
  • Actively participate in achieving organizational priorities through cross-training in other library units. Participate in and contribute positively to library-wide planning and initiatives. 
  • Sustain flexibility in work schedule to accommodate shifting priorities of the unit. 
Minimum Qualifications
  • Bachelor's degree AND two years progressively responsible library experience; OR, 
  • Six years progressively responsible library, information center or related work experience; OR, 
  • Any equivalent combination of experience, training and/or education. 
Preferred Qualifications
  • Experience providing reference and research support (in person and virtual) in an academic, research or large public library. 
  • Experience developing training to improve reference competencies. 
Knowledge, Skills, and Abilities
  • Experience in and strong commitment to outstanding customer service in a user-centered environment. 
  • Demonstrated knowledge of current and emerging technologies in the education environment. 
  • Ability to effectively train staff and coordinate the work of others. 
  • Experience with library-specific tools including online resources, instant messaging (Chat), library service platforms such as Ex Libris Alma/Primo, and scheduling tools. 
  • Demonstrated ability to self-direct learning. 
  • Ability to use critical thinking and work under pressure to effectively communicate with users in difficult transactions. 
  • Evidence of a high level of productivity and flexibility when working independently or in teams, as changing situations require. 
  • Ability to communicate and work effectively and collegially with people from a diverse and inclusive community. 
Salary

This position's pay grade is 51. The salary range for this paygrade can be found on the CLS Grade Schedule.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

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