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WHS Tech Info

Alphabetical List of How To Topics: (if you don't see your topic please first use the search box found at the top right of this page; if you still don't see your topic please write up a trouble ticket)

grsu mail--Forward my grsu mail to my rsu mail
Adding to PLP in Infinite Campus:  here

  1. Apple ID--How to create an Apple ID without a credit card
  2. Apple TV
  3. F drive... finding and connecting
  4. Google tips & trips
  5. MLTI training... some notes (see below post)
  6. Outlook--How to set up your Outlook mail program
  7. Parent/Teacher Conferences--changing/adding your room #
  8. PowerPoint--How to Open and download PowerPoints posted to our webPrinter, adding
  9. Public Certificates--How to install on Macs
  10. Right click...only click w/two fingers for right click (no link below...this is the information... that right-click on the new Airs is really cool:)
  11. Self service
  12. Self service...can't see an App in self service?

Please refer to the advisory web page.  You can find the Advisory link on the WHS main page, For Students.  Click here to be directed to this page.

PowerPoint--How to Open and download PowerPoints posted to our website

posted Oct 1, 2014, 5:10 PM by Diane Leavitt

Here is the link for you to learn how to Open and Download a PowerPoint posted to our website.

Parent Teacher Conferences

posted Sep 23, 2014, 7:03 AM by Diane Leavitt   [ updated Sep 23, 2014, 7:04 AM ]

Distribution List, Create in Outlook

posted Sep 19, 2014, 11:14 AM by Diane Leavitt   [ updated Sep 19, 2014, 11:16 AM ]

Here's a video describing the steps to create a distribution list in Outlook.

Apple TV

posted Sep 4, 2014, 8:17 AM by Diane Leavitt   [ updated Sep 4, 2014, 8:18 AM ]

F Drive...Finding and Connecting

posted Sep 3, 2014, 5:35 PM by Diane Leavitt   [ updated Sep 3, 2014, 7:05 PM ]

Here's a link to a video to find and connect your F: to your MacAir.

MacAirs--Public Certificates--installing on a Mac

posted Aug 27, 2014, 12:01 PM by Diane Leavitt

Students setting up their New MacBook Air

posted Aug 26, 2014, 1:18 PM by Bob Asselin

Things to know about your new MacBook Air

1.    The MacBook is brand new as though it just came from the Apple Store.  You are the 1st to turn it on and use it. 

a.     At first start up you will be prompted to answer a few questions.  Please refer to the step by step instructions below:

b.     Use English for your language and press the Return Key

c.     Select United States and then click on the Continue Button

d.     Select US Keyboard and then click on the Continue Button

e.     Select RSU14HS for the WiFi Network and then click on the Continue Button

f.      Select the radio button in front of the “Don’t transfer any information now” option and then click on the Continue Button

g.     At the Apple ID sign In window, select the radio button next to “Don’t sign in” and then click on the Continue Button – Select Skip ant the confirmation window.

h.     In the Terms & Conditions window, click on the Agree Button and then click again in the confirmation window.

i.      You should now be at the Create your Account screen.  Just answer the questions completely and follow the prompts and soon you will be at your desktop.

2.    Once at your desktop, an  application called CrashPlan PROe will launch and guide you through creating your CrashPlan backup account.  CrashPlan backs up everything you put in your documents folder – documents folder only.  There is 5GB of space.  You can place other types of files in the Documents folder and they will get backed up too.

3.    You MUST have an Apple ID and a valid email account.
If you don’t have an ID please go to and create one.  You should  use your school email account but can use any VALID email account that you have.

4.    In order to access any applications the school department has purchased and licensed for your use, you will need to login to the App Store with your Apple ID.  Some apps are available here while other apps can be obtained through “Self-Service” – see step 5.

5.    Click Finder on your Dashboard (the farthest left icon with a blue/gray smiley face).  On the left side of the “All My Files” window that pops up, click on Applications.  On the right side of the window, scroll down to the Self-Service App and double click to open.   This is where you can find MS Office 2011 and other applications you may find useful.

Help Desk Information

Any MLTI device user (staff, faculty & students) may call the Apple Help Desk with questions. Help Desk personnel will assign a case number for each call, and will attempt to resolve the problem. If, in the opinion of Help Desk personnel, an MLTI device requires repair, it must be given to the school’s Technical Lead, along with the case number assigned by the Help Desk. The Technical Lead will try to troubleshoot and repair an MLTI device, and if unsuccessful, will dispatch the MLTI device to the MLTI Local Depot for repair. 

The AppleCare Help Desk is available Monday through Friday, 7:00 AM to 9:00 PM (EST) and Saturday and Sunday from 8:00 AM to 5:00 PM (EST). Before contacting them, please be prepared to provide:

• Your name, telephone number, and location
• The unit’s serial number
• Description of the problem, and steps to reproduce the problem

By Phone To contact the AppleCare Help Desk, by phone, call 1-800-919-2775, and when prompted, enter access code: 4MLTI (46584). 

By Online Chat Users may alternatively contact the via the MLTI AppleCare 
Help Desk Online Chat, which is available during the same hours as the regular telephone help desk.

MLTI Training, Aug 2014...some notes

posted Aug 23, 2014, 1:57 PM by Diane Leavitt

MacAirs--MLTI training... some notes
  1. Chrome does not work well for Infinite Campus... suggest you use Safari
  2. some Safari features that are interesting or important:  you can change your View so that your favorites are in the left column, here is a link to apple's website with the features they are touting:
  3. there's a new term for us... OS X Mavericks.  Go to the following link FROM SAFARI:
  4. We can have our students show their screens on the overhead... stay tuned for video
  5. There's a way to use your computer while the class is watching something running from your computer... it's a magician!  It's called extended desktop freeze command

MacAirs--adding a printer

posted Aug 20, 2014, 11:43 AM by Diane Leavitt   [ updated Aug 22, 2014, 5:51 AM ]

MacAirs--adding a printer:
Follow this 43" video link for steps to adding a printer:

YouTube Video

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