Dispatchers are conductors and coordinators, gatekeepers, watchmen, controllers, listeners, analyzers and problem solvers. The dispatcher is the magnet that brings all the parts of the delivery system together and the grease that makes the operation run efficiently and effectively. The dispatcher's primary role is communication....to ensure the operation delivers on all of its commitments by making sure drivers and customers connect smoothly, efficiently and on time.
Dispatchers also make sure that Green Ride is ready and able to meet the challenges of each day by route planning, tactical scheduling of drivers and vehicles, and vehicle preparation. Dispatchers have the central role providing drivers all the information and tools to successfully deliver great service to our customers. The careful effort they put into creating excellent routing, along with the special instructions for drivers, sets Green Ride up for on-time performance and a successful delivery system every time.