Important Information

Payment & Collection Policy

Early Care & Education, Before School, After School, UPK Extension & Holiday Programs

The Center’s Payment Policy is as follows:

     Childcare fees are due on the Monday of each week that care is provided.  Bi-weekly and monthly payment plans are also available.  Please indicate which option you would like when signing your contract with the Bookkeeper.  Payment made by check or money order is preferred.  Those parents anticipating problems meeting their payments should share their concerns with the Director or the Bookkeeper before their account is in arrears.  Payments can be mailed or brought directly to the administrative offices located on the SUNY Fredonia Campus, (corner of Brigham Rd. and Temple St.), 280 Central Ave., Fredonia, NY 14063.  There is a payment box located in room #524 for the School Age Programs, and another payment box located in room #523 for the UPK Extension Program. Please do not give your payments directly to any staff member as they are regularly offsite and outdoors and cannot be responsible for your payments.  Receipts will be sent upon request and monthly statements showing account activity for a given month will be distributed through your parent folders.  For billing questions, please contact the Bookkeeper at 673-4662.

 

 

The Center’s Collection Policy and Procedures for past due accounts are as follows:

  • Two Weeks Past Due – A call will be made to the home along with a follow up note that will be sent to the parent or guardian through you child’s mail folder requesting payment.
  • Four Weeks Past Due – A notice will be mailed to the home of the parent or guardian requesting payment within two weeks to avoid suspension and/or legal actions or *payment arrangements must be made with the Director or Bookkeeper.
  • Six Weeks Past Due – A final letter will be mailed from the Center’s attorney to the home of the parent or guardian including an immediate suspension notice. To avoid legal action, fees and interest must be paid in full within 30 days.

*Payment Arrangements – A contract must be signed by both parties agreeing to the terms listed.  Payment default will be cause for immediate legal action.  The child may not return to the Center until full payment has been received.