Questions?

General FAQs

How do I log in to Google Apps?

  1. Go to http://gmail.fandm.edu.
  2. Log in with your existing NetID and password.

Can I access my Google Apps account from another email program?

ITS strongly recommends accessing your main through the web interface at http://gmail.fandm.edu. ITS also supports the use of IMAP to access your Google Mail through Microsoft Outlook or Apple Mail.

How long will it take me to get up to speed with Google Apps?

You should be able to begin sending and receiving mail, scheduling calendar events, and managing contacts right away, without any trouble. Becoming accustomed to Gmail's unique mail management features such a conversations and labels can take a bit longer. Within a week, however, many people find they are not only comfortable with Google Apps, but they appreciate the benefits and no longer miss their old application.

Can I open my email or calendar in new tab (not a new window)?

Yes, if you set up your browser to open links in a new window or tab.

Tip: If you want to open Google Mail or Calendar in a new tab instead of a new window, change your web browser settings. 

  • Safari (Mac): Go to Safari > Preferences > Tabs and set Open pages in tabs instead of windows to Always.
  • Firefox (Mac): Go to Firefox > Preferences > Tabs and check the box marked Open new windows in a new tab instead.
  • Internet Explorer: Go to Tools >Internet Options>Tabs>Settings, and click Let Internet Explorer choose how to open pop-ups.

Can I access Google Apps before my Zimbra account is migrated?

No, you can't access Google Apps until we migrate your account from Zimbra to Google Apps.

Can I access Google Apps offline?

Yes, Google has an early version of a new tool that provides offline access to your most recent email messages. To enable the feature, click the Labs icon (green flask) in the upper-right corner of your Mail window. Then, under Offline, click Enable.

Note: Google Mail Labs is a collection of new ideas for Google Mail features that you can try. Please be aware that these features are not officially "released" and can change, become unstable, or disappear at any time.

Do I need to use the VPN to access Google Apps when I'm offsite?

No, you can just go to you Google Apps URL to access your email and calendar.

Which web browsers can I use with Google Apps?

Google Apps supports the following other browsers:

  • Google Chrome
  • Internet Explorer 7+
  • Mozilla Firefox 2.0+
  • Apple Safari 3.0

Are there any other system requirements?

No. Because Google Apps runs in a web browser, you just need to use a supported browser.

What languages does Google Apps support?

The interface for both Google Apps Email and Google Calendar are available in over 50 languages. For a list of the available languages and instructions on how to set a different language, refer to the Gmail Help Center.

Will my email address change?

No, you'll continue to use your existing email address.

Will we have access to Google Labs?

Yes, you access Google Mail Labs by clicking the Labs (green flask) icon in the upper-right corner of your Mail window. Note that Google Mail Labs is a collection of new ideas for Google Mail features that you can try. Please be aware that these features are not officially "released" and can change, become unstable, or disappear at any time.